trainlocksmiths.co.uk Reviews 

65
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and expertise, making the learning process enjoyable and easy to follow. Many people highlight the professional and well-structured nature of the courses, which are delivered in an engaging manner. Reviewers often feel confident and well-prepared to enter the industry after completing their training. The overall service is frequently described as excellent, with many appreciating the supportive and friendly environment provided by the team. Some people also felt that the hands-on approach and personal attention due to small group sizes greatly enhanced their learning.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, expertise, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the teaching methods are easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent auto locksmith courses.... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the training as fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have done many courses over the years,but none of them is like Train Locksmiths.Martin is like an Encyclopaedia,he knows everything ,he paid attention to detail,it doesn’t matter if the course is l... See more

Rated 5 out of 5 stars

I attended the Level 3 diploma in Automotive Locksmith & Vehicle Security and I can honestly say the best training you could ask for. Martin, John and Marcs knowledge of the industry is mind blowing.... See more

Rated 5 out of 5 stars

Just finished the auto locksmith course with Martin, and wow — what a brilliant experience! Martin made the learning process enjoyable and easy to follow. He's patient, helpful, and clearly knows... See more

Rated 5 out of 5 stars

I have recently attended the Auto locksmith Level 3 course. Highly recommended, very knowledgeable, friendly team. They provide support for when you’re out on your own and assist in anyway they can. I... See more


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Training Centre

Written by the company

Train Locksmiths has three branches of the business; The Training Centre, Retail Store and Locksmith Services. By offering the only official locksmith training courses available, our qualifications are recognised and regulated by national awarding bodies and Ofqual. The business provides a variety of services such as; lock replacement, gaining entry, key cutting, car remotes programmed and much more. Our retail store has all the latest equipment to help with any key or lock related services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(65)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely knowledgeable

Extremely knowledgeable, Extremely helpful. The team go out of their way to assist. Had a new key cut on Friday and the team managed to knock it out the park in less than 35 mins. Bmw 3 series 2015.

14 February 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Scott,

Thank you so much for your fantastic feedback! We're thrilled to hear that our team was able to assist you quickly and efficiently with your BMW key. It’s always our goal to go above and beyond to help, and we're glad we could exceed your expectations. If you need anything else in the future, we’re always here to help!

Best regards,
The Train Locksmiths Ltd Team

Rated 5 out of 5 stars

Course is great

Course is great, great after support for students worth every penny Thanks!!!
Antonio

17 February 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Antonio,

Thank you so much for your great review! We're really happy to hear that you found the course valuable and that the after support was helpful. It's our pleasure to ensure you feel supported throughout your journey. If you ever need anything else, don’t hesitate to reach out!

Best regards,
The Train Locksmiths Ltd Team

Rated 1 out of 5 stars

VERY RUDE RESPONSE WHEN ASKING FOR INFO

I was asking for info on price and location. Martins response was fairly helpful up until he found out I was no where near Manchester. Then his response was that I wanted the college brought to myself. The thing is, I would have considered travelling and staying in Manchester for the 5 day course.
But I would not give this person any of my money.

9 February 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Paul,

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. Our aim is to always provide helpful and clear communication, and it’s unfortunate that we couldn’t meet your expectations on this occasion. We do appreciate your interest in our course and the effort you were willing to put into traveling to Manchester. We’ll certainly take your comments on board to ensure our responses are more considerate of all potential clients, regardless of location.

If you have any further questions or would like to discuss your situation in more detail, please feel free to reach out.

Best regards,
The Train Locksmiths Ltd Team

Rated 5 out of 5 stars

5 starts

I have given 5 starts because when I came to the shop I did not know much about what I was looking for . they went out of there way to help me . even when I went away they where more then happy to help me over the phone . I would go back to them in a heart beat as they don't over sell and give you facts not a hard sell .

5 August 2022
Unprompted review

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