Trailfinders Reviews 

Chloe was super helpful, inspiring and knowledgable in helping us to compile a private trip to Sri Lanka. Her own personal experience of the country was really helpful in assisting us to make decisions between the various options available and her positive attitude and organisational skills meant we now have a really exciting trip planned and booked!

Mr Paul was very knowledgeable about our planned destination and was able to provide suggestions about other options on what we had planned.

Annabelle’s enthusiasm and knowledge of Thailand were apparent immediately, she was patient and really listened, making suggestions and giving advice along the way that felt perfectly tailored for our needs.

The booking process was easy and stress free. We felt very informed about our destinations which every detail taken care of.

Family have used TF before and service is always brill. The deals they can find, and flexibility and knowledge are brilliant. Very honest with opinions on experiences, which is so helpful when visiting a place for the first time. I had so many options and changes, and don't feel any other company would have been as patient.

Excellent service from Felicity
Good price

Marie was really pleasant and helpful.. Nothing was too much trouble including the many changes which had to be made, Her other colleagues were equally pleasant and helpful.

Esther was extremely helpful in planning our holiday for us. We did not feel rushed as she gave us lots of options drawing on her knowledge. She is a great exemplar of Trailfinders service.

This is my first time to apply to work for a tour company like Trailfinders now , i have gone through the programs are done so well and so impressive, I used to have a Local travel agency in Cambodia, i have not done the great project like Trailfinders at all ,no i have never seen such great work like this, i hope , i would have chance to cooperate by helping the Trailfinders .
I also hope that i would have chance to learn more creative international experiences like yours.
On the other hands, i used to do inbound tour and outbound tour ,too. My brothers and sisters are two guide in Siem Reap Angkor temples, Cambodia now. and especially, my father is the French tour guide who taught my brothers and my sisters to be professional tour guide in Cambodia.But they do not interested in Creating Tour Company like me .I left home since 2000 to work in Phnom Penh and continue to study in the city , at first , i did not interested in having a business ,because i passed the examination to be government official after i graduated the third year of law at the university of law in Phnom penh. One day , i rethought that how can i improve my economic if government salary is only 50 USD/month and i have found the ideas to try creating an agency called Lyheu Travel . The company made me have more experiences related to the ancient temples , Hotels, Restaurant , guest houses , pubs, and others products and other travel companies in Cambodia . Because of my company that i stuck with ,especially, income so low ,and i have not been to work for government as regularly as normal and later the government stopped me from the work (i worked for government for 10 years), i started my company in 2009 and ended in 2015. but i still love it . in the period of being the owner of a company ,even it was tiny , but i was so proud of that , i used to lead guests to visit around the country with my tour guide . i used to bring guests to Thailand , to Vietnam. and after my company bankrupted , i applied to work for NGOs as an interpreter for Doctors and then i worked for the private company as a training manager and Hotels, i did the work just for to survive my daily life and later i taught children as an english teacher . besides, the travel agent company , i use to have another company aim at Cassava products in 2014,it was so good at the first starting until the chinese company came , i could not stand to confront with the high prices that they put ,so i stopped again , until 2022, i applied to work in IRELAND as a mushroom picker for two years contract, but i did not work until the end of the contract because of my right leg got inflame , i did not want the company to worry about me ,so i decided to come back home country ,you know Ireland is a great country , i love everything there, i dream to have a home there.
i know my descriptions above are little complicated ,but they are true. Yes, sir , i know more people and compnies and i have thouht that i know a lot ,but when i have just checked the Trailfinders, i recognized that i know so little ,so i am so glad to meet you here , i hope that i could have chance to do the job i like, with you and grow in both experiences and economics. You know, i am living in Cambodia , i could help you to promote and sell the tour to Thailand , Vietnam, Burma, Brunei, Philippine, Malaysia, Indonesia, Laos, Singapore ,and Cambodia .yes, sir please ask more questions related to experiences or my life , i am open for you to ask to all doubt you would have sir
Thank you,
Lyheu

Ollie is a pleasant and able consultant, who was able to answer questions and made the whole booking easy . Many thanks

Everyone I have spoken to has been efficient, friendly and able to answer any questions I have had.

The itinerary was explained in depth and all questions answered in full. Trailfinders (Luke) spent a great deal of time adjusting the trip to our needs and likes. Excellent service.

Tom Battson was very helpful and patient when putting together our trip. The booking and ViewTrail service is easy to deal with.

Fab service from Rosie, yet again. Wouldn’t book through anyone else. Thank you 🙏🏻

Truly satisfied.. Great stuff and quick response alll time

I rang with an almost impossible task. A last minute booking for a 2-3 week holiday which could be in Americas, Northern Europe or Asia. We really did not know how to narrow down our options. Max from the Worcester branch, with his tremendous knowledge, helped me narrow down my options. He then produced very quickly an itinerary with 4 different flights, two countries and three different hotels. For very personal reasons we could not confirm- but this is something we will return to next year. I should have called Trailfinders earlier in my process. Speaking to someone who knows what they are talking about made my decisions easier.

Matthew was exceptionally helpful in finding us a suitable hotel and then getting the flights we would need. Excellent ideas!

Kate was very thorough in providing full details of our trip to Japan. Clear & concise answers were given to all our questions, as well as providing her own insights to the trip we were booking.

I had queries about vouchers for upcoming trip to Iceland.
Karen was really helpful in finding answers for me, even rang back twice to check that all was OK.

Efficient, helpful, friendly.

We had the pleasure of working with Debbie at Trailfinders to organise our amazing one-month holiday to Australia and New Zealand, and we honestly couldn’t have asked for better service.

From the very beginning, Debbie was incredibly professional, calm and patient. Planning a month-long trip with lots of flights and different arrangements can be complicated, but she made the whole process feel easy and seamless.

What really stood out was Debbie’s level of attentiveness and the genuine care she put into making our trip as enjoyable and stress-free as possible. She was incredibly proactive and continued to look for ways to improve our itinerary, even after everything had been booked.

For example, she noticed that one of our flights could be changed from 7am to later in the morning at no additional cost, which made our journey much more convenient. It was exactly this kind of attention to detail that made such a difference and showed how much thought she put into our overall experience.

Debbie was always incredibly helpful, responsive and patient, and we felt completely looked after throughout the entire planning process. Her professionalism and willingness to go the extra mile really made her stand out.

We are so grateful to Debbie for helping organise such an amazing Australia and New Zealand adventure. She is a real credit to Trailfinders, and we would absolutely recommend her to anyone planning a trip. We will definitely be going back to Debbie for our future holidays!