Tradedice Reviews 

Reply from Tradedice

Jul 2, 2019

Thanks for your feedback. You say we are great 'partners' - that's exactly what we aim to be, not suppliers selling as much as we can, but partners helping to build your business. Your success is our success. So we do try to ensure our service is top notch - we want to provide our customers with the kind of service we want to get!

Reply from Tradedice

May 22, 2019

Thanks for the review - We do hope your are NEVER disappointed by our service!

Reply from Tradedice

Apr 24, 2019

Thanks for the review, Andy, its much appreciated. We look forward to a continued and expanding relationship with your business.

Reply from Tradedice

Apr 24, 2019

Thanks Liam - we are glad you are happy to recommend us and we appreciate your continued custom here at TradeDice.com

Reply from Tradedice

Apr 8, 2019

Thanks folks - We try to provide the best service we can, but we do make mistakes now and then, and sometimes there may be un-spotted issues with dice BUT we always sort any issues out swiftly and without fuss.

Reply from Tradedice

Mar 28, 2019

Thanks for the review - glad everything was good with your first order - I'll check the reminder settings,. you should only be asked for a review once and reminded one further time.

Reply from Tradedice

Mar 22, 2019

Thanks for taking the time to add a review - we appreciate it :)

Reply from Tradedice

Mar 13, 2019

Thanks Hayley, we appreciate the review. As for the bagged and labled dice - don't get too excited! we did that for you as a new customer so you could see the ranges easily because we sent you so many different ones - i didn't want you to be confused. But next time, you are on your own! You will need to cross- ref with images on the site if you are unsure of a set, but hopefully they are pretty self evident.

We look forward to a long business relationship with you guys at Board in the City - be sure to check our special offers, and our RPG miniatures too, could be something useful for your D&D sessions.

Reply from Tradedice

Feb 20, 2019

Thanks James. We do try to provide the best service we can. We hope you are happy with the quality and value for money of our product range, and we look forward to a continued and growing business partnership with you.

Reply from Tradedice

Feb 20, 2019

Thanks Michael - we look forward to a continued business partnership with you. Your success is our success :) If you need any help, advice or info on our product range, just get in touch and we'll be happy to help.

Reply from Tradedice

Feb 20, 2019

Thanks for your review - we do like to provide a fast , reliable and good value service. We are always happy to discuss individual requirements and tailor our service to your needs.

Reply from Tradedice

Jan 14, 2019

Thanks for your review, Josh, much appreciated. We look forward to your next order, which we will of course process and ship promptly.

Reply from Tradedice

Dec 11, 2018

Thanks Roy - we do try to process and ship orders same day where possible. Thanks for taking the time to comment, its appreciated. We look forward to helping your business grow over the coming years.

Reply from Tradedice

Dec 4, 2018

Thank you for your review - your comments are appreciated. We try very hard to provide a really good service that helps you to make a success of your business. After all, your success is our success.

Reply from Tradedice

Nov 25, 2018

Thank you David, your review is appreciated. As a new customer, we're glad we provided a 5* service, and we look forward to a continued business partnership with you. We aim to provide the best service we can to ensure your business prospers, and we work with our customers to ensure the best possible relationship. After all, your success is our success.

Reply from Tradedice

Oct 31, 2018

Thanks David, your cheque is in the post ;)

Reply from Tradedice

Oct 31, 2018

We do try to source some great dice and games, and to ensure we ship out promptly - glad you had a 5* service from us.

Reply from Tradedice

Sep 24, 2018

Thanks for the positive feedback Matthew - much appreciated.

Reply from Tradedice

Sep 17, 2018

Thanks Kerry, we appreciate your review. We are a small family business, and we are committed to treating our customers the way we would like to be treated ourselves. We try to be as accommodating as we can whatever your requirements. We aim to ship great quality merchandise fast, well packed and securely. We want to help our customers grow their business - your success is our success. We look forward to a continued business relationship with you into the future.

Reply from Tradedice

Aug 29, 2018

UPDATE: Glen got in touch, we sorted issues ASAP - its what our customers deserve, the highest level of service we can provide. Also note, we did not request any change to Glens review or rating, your opinion and any review of us should be unbiased. Also note in response to concerns over packaging and the handling of shipments by couriers, we will ensure robust protection is in place for more delicate items.

Hi Glen, thanks for your review. Please get in touch regarding any incorrect dice in your order, as we will always sort this kind of problem out for you ASAP. Our Poly DIce sets come to us ready bagged, and although we do spot the odd problematic one, especially if we are making up boxes, some errors do slip through. If we've shipped totally incorrect sets, then that's not acceptable! - just let us know. - same goes for any damaged dice - we will always replace or refund, to your requirements. Forgive me if I've missed any contact from you regarding the issues you raise, its been a busy holiday period - drop me a reminder and I'll look into it. I'd also like to know what problems you had with the packing, so we can improve on that. Was anything damaged or missing due to poor packing? We do try to ensure our customers get the very best service from us and we react to your concerns as best and fast as we can. Best Wishes, Andy Warner, Director.