$2700 Inspection Fee on Every Car
My wife and I went in to Texas Toyota of Grapevine this afternoon to check on a used car they had advertised at $23,901 plus TTL. After taking a test drive, we sat down to negotiate pricing.
The first thing I noticed is that Texas Toyota of Grapevine had added a $2700 charge for inspection of the car, and it wasn’t even listed as a certified car? They also wanted to charge me extra for options, which were already on the car?
When I questioned this, I was told this is what they do on every car, like that was supposed to make it OK?
This is nothing less than absolute “false advertising”! I honestly can’t believe they can get away with it. Then they act like something “is wrong with you”, because you questioned it.
I went over to speak with a manager (David) about it, and it only got worse from there. He spent 30 minutes acting like he was going over the numbers, only to return with a number “higher than the last one” I saw.
When I started to question his pricing, he did the same thing as the salesman, basically telling me “to just be quiet, until they finish explaining their pricing”.
They actually believe if they just keep re-explaining all the ridiculous add-ons and changes, that somehow, you’ll just forget what the online ad had promised you.
Stay far, far away from Texas Toyota of Grapevine, or else you better question every single number they show you!