While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.9

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vintage Airstream window

I had a broken pane of glass in my 1959 Airstream style caravan. The original thickness was 3/32” so it was a real headache to know where to get a new one cut as all glass seems to be metric nowadays. Additionally, all four corners had radiuses which made the problem harder. Yet again, Tower glass came to the rescue. They assessed my glass seals and then found a suitable thickness to do the job which was done there and then, without a prior appointment. Not only that, the cost was extremely reasonable considering the complications cutting the radiuses etc.
Many thanks to the very kind gent on the front desk and a ‘tip of the cap’ to Kevin who cut the glass.
I would always recommend Tower glass as they have always come good for me, regardless of the size of the job.

15 July 2022
Unprompted review
Rated 1 out of 5 stars

Horrible owner

The guy who I think is the owner was rude and made us feel as if we were an inconvenience in ordering a piece of glass which is their business after all. The atmosphere from the staff in the empty shop was terrible but the glass cut to size was ok. Was going to also buy a couple of large mirrors but would rather give someone pleasant the business.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, friendly staff with a great knowledge of items - I couldn't explain very well what I required, but they seemed to understand and I couldn't be happier with the end result!

11 February 2021
Unprompted review
Rated 1 out of 5 stars

Very rude staff

Went to tower glass to discuss a large order & accidentally put a small amount of mud on their carpet but immediately apologised. We were treated like naughty school kids & told to stay right where we were & don't move & to shout our order to the desk. I then went outside to remove my boots & on my return was totally ignored by both members of staff behind the desk.
Will never use tower glass again due to the total lack of customer service & very rude staff.

9 October 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look