I have done some research on their Team Manager (MK) and I believe him to be fake - hugely disappointed
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Poor service and very condescending. Im really less than impressed. Given them another go and facing exactly the same as last year. I should not be the one chasing renewals and better quotes. Thi... See more
Company replied
Absolutely no help at all given. I have negotiated my insurance myself every year. But they claim they do it. My renewals adviser was extremely rude and spoke over me all the time I was on the phone.... See more
Company replied
Non-existence Service I have had a policy up for renewal and the team member assigned to me does not promptly reply to my emails or follow up on messages I have left on the phone. I am constantl... See more
Company replied
Company details
Written by the company
We’re an independent, specialist adviser, committed to delivering personalised health and wellbeing solutions for businesses and individuals throughout the world.
Contact info
West Park House, 23 Cumberland Place, SO15 2BB, Southampton, United Kingdom
- 0800 389 7723
- haps-sales@towergate.co.uk
- www.towergatehealthandprotection.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very helpful
Very helpful and very responsive.
Answered all my needs with appropriate alternatives
Our third year using Chase Templeton as…
Our third year using Chase Templeton as our health insurance broker, they have been the source of good and sound advice and have sought out the cheapest policies that suited our needs. We don't have any plans to change broker!
An extremely professional & effective…
An extremely professional & effective service.
Efficient & simple
Definitely recommended
I would have no hesitation in recommending This company. The staff are very professional and go ‘the extra mile’.
Moving from company to single policy
Excellent liason, great attention to detail and no query was too small, they were so helpful and courteous and sourced the best deal for my needs. Thank you.
I experienced a competent
I experienced a competent, straight forward and helpful service thank you.
Genuinely good people who saved me…
Genuinely good people who saved me money on my health insurance.
Very helpful and friendly people would…
Very helpful and friendly people would defiantly recomend
Excellent service
Excellent service. The team worked hard and found the right policy for us at the right price. We have used Chase Templeton for a number of years and have always been very well looked after. We would be happy to recommend them.
lousy service
They notified me about a cheaper option to my original policy
I've had a global heath insurance policy brokered through Chase Templeton for about 20 years.It has an automatic renewal process each year. This year I was contacted by Chase Templeton during the renewal period with info about a different policy with similar benefits that was around 30% cheaper. I was accepted on the new policy without requiring a medical or even having to send anything by post. I'm now saving about GBP1,000 per year. You might ask why didn't they notice this and switch me decades ago, but I think the answer is because my original policy had increased its premiums dramatically over the last 2 or 3 years which made it become uncompetitive only recently.
Personal Health Policy
Very helpful advice in finding the right private health policy. All arranged very smoothly.
I am very satisfied with the service we…
I am very satisfied with the service we have had with Chase Templeton, and I would certainly recommend them
Positive experience
I have found the contacts we have with Chase Templeton to be very friendly, knowledgeable and quick to respond. It has been easy to build a good effective working relationship and would recommend Chase Templeton to other businesses.
good fast service
Health Insurance
Very easy to deal with. They explain pros and cons in simple language and make a clear recommendation that is easy to understand. All contact whether by phone or email is timely I would not hesitate to recommend this company
Cheerful Chase conquers concerns…
Cheerful Chase conquers concerns carefully,
In April 2017 my husband passed away he…renewed of policy
In April 2017 my husband passed away he was the lead member yout consultant Azure Mead worked very hard to have the policy put in my sole name a very difficult time very impressed the way Azure handle took a few weeks but all sorted, this year all went smoothly
Thank You for taking care of me
Regard
Lily Howard

Reply from Towergate Health & Protection
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