TourRadar Reviews 

I have booked with Tourrader a few times and had a positive experience everytime .
Quick responses for any questions or queries .
Trips well organised . I will be booking with them in the future am sure .

Contact with Tourradar was terrific in helping me decide which one to book.

Wanted to know name of hotel where were staying. Unable to get answers

The staff at Tour Radar exceeded my expectations when I had in-depth questions about one of their chores to Easter Island. That staff member thoroughly researched the answers to my questions and provided me with timely and easy to understand responses.

Subsequently, I booked their five day magical tour of the Easter islands with great confidence and anticipation

Easy to navigate site. I've used Tour Radar often. Lots of selection.

I have been using TouRadar for quite a few years now to pick out my desired trips and am very happy with what they offer in terms of a wide range of trips and travel agencies.I enjoy the flexibility it gives me as well as the smooth, fast and efficient booking process. My recent trip to Patagonia was absolutely gorgeous. The correspondence with the staff was always great and timely. I am recommending Tourradar without a doubt to whoever is looking for options, flexibility and good service.

Your people made my experience great! I booked a tour and then had difficulty booking the flights. Your staff was incredibly patient and helpful, going above and beyond to make sure I got the flights I needed. They, especially Ms Thu Do, are awesome!

I wanted to modify a tour that was offered and remove a destination. Thang was great at working it out. After he did all of that I ended up wanting to reverse the itinerary to make travel in and out easier and less expensive. He did that with no issues! The service has been top notch!

I always look for my travel now with TourRadar as my experiences have always been good. The variety of tours and different price points make it easy to choose a tour. The tour operators are easy to contact and TourRadar reps are there to help if they have not responded. I hope the company continues to be responsive and reliable.

I was able to book without any issues

Booked 3 trips. First two were great. Some issues with the third. Sent two emails but they are not responding. I am looking at trip four but have trust issues now.

Was very easy to book our tour on line and was also easy to download their app and correspond directly with the tour staff. Response was prompt. Staff responding were very pleasant with their responses.

I have booked several tours with TourRadar and find that they have a large selection of tours with good prices and an easy to use website and good customer service, which is why I use this site and will continue to as long as things don't change.

I booked the “Hawaii – Kauai & Maui Islands Adventure” through TourRadar with Bucket List Group Travel for nearly $5,000 as a solo traveller.

The biggest disappointment has been TourRadar’s lack of support once problems started during the trip. I raised concerns during the tour regarding accommodation quality, additional unexpected costs, misleading expectations around the “small group solo travel” experience, and poor customer service from the operator.

Despite repeatedly chasing TourRadar and sending detailed explanations and evidence, there has not been a response from TourRadar team. It felt like TourRadar was unwilling to properly step in or help resolve the issues in any meaningful way.

The operator and TourRadar both presented this as a premium solo travel experience, but in reality much of the trip was self-exploration, transportation was often my own responsibility, meals were not included, and the accommodation quality did not reflect the very high price paid.

Overall, I feel let down both by the operator and by TourRadar’s handling of the complaint process.

Very happy with the cruise I bought through TourRadar. Looking forward to embark very soon!
They definitely gave me the best price option and excellent customer service.

Trusted service. I am Touring The World through Tour Radar, More friendly and comfortable booking method, thank you

TourRadar eventually became helpful once the situation escalated and their Customer Relations team became involved. Communication through the booking platform was much more effective than email, and they remained polite throughout the process.

However, the initial support structure felt weak for an international premium package, especially during active travel issues abroad. There was too much dependence on the local operator, and responses came only after repeated follow-ups and significant stress during the trip.

I appreciate their later involvement and willingness to monitor the case, but stronger oversight of operators and faster intervention would greatly improve the customer experience.

Good tour hitting many of the major sites at a low cost. It was extremely well-organized with staff helping coordinate drivers, flights, and check-ins.

Many would rate the tour a 5 and that's fair. I'm rating it a 4 because it's a very very touristy tour. If you enjoy a bit more authenticity, this (and most Turkey tours) may not be the best option.

It felt we were constantly being sold to, or in tourist trap areas. Again, nothing was misrepresented, but not the best for the more exploratory traveler. At times, I wanted to leave the tour early.

Again, the operator and tour were great. The price was less than I could have done alone. Just understand what you're getting.

I stumbled on this website through a search. I think they do a great job providing different tour opportunities for travelers. Mine was a very last minute deal and it turned out quite well. The only small thing is that email directly from a tour operator go through through the app. I missed some documentation that would have been helpful on my trip that I didn’t see because I didn’t realize the messages would only be available through the app. I’m pretty sure the TourRadar site sent an email alerting me to a message but that one had slipped into my junk mail. By the time I saw it, I was well through the tour already. I’m not sure what if anything could have been done to mitigate this. Possibly a notice about messages possibly going to junk mail? It’s a small thing in the end but would have been nice to know. Would not stop me from using them again.

We were reccomended the insurance company XCover.com from TourRadar, for our vacation. My wife was admitted into hospital 3 days before we were due to travel. we informed the airlines concerned, and the tour operator TourRadar. We received confirmation, canceling the vacation. Upon my wife returning home we made a claim to XCover.com, confirming our insurance claim. After submitting over 20 documents, including the hospital report, we have just been informed that our claim has been dismissed, as we failed to provide supporting evidence of cancellation.
This is NOT true, we had sent copies of our canceled flights, confirmation that we did not take the vacation. confirmation that we had not received any form of compensation.
We even contacted XCover.com complaints department (on 3 occasions), but alas nothing.
Most people take out travel insurance, hoping that they will not need it. This proves that this company is not fulfilling its obligations.
DO NOT USE THEM, it is a waste of money.

Since writing this review, TourRadar have contacted us regarding our complaint about XCover.com insurance. It was escalated to Nicole in customer services, she has managed to resolve our complaint.
XCover.com were still requesting more documentation, even though we had submitted 25 different documents. Our claim with XCover.com was refused twice, but in fairness to Nicole at TourRadar, she managed to get a result from XCover.
We received an email from XCover today (22/05/2026) stating that our claim had been granted.
We cannot thank Nicole from TourRadar enough, she was polite, courteous and very efficient.
Well done, Nicole.