Total ComputingReviews 

1,197
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Extremely dependable retailer. I have used them for a number of years and never been let down yet. My latest purchase of Norton Utilities caused me a bit of a problem when attempting to install (no... See more

Rated 5 out of 5 stars

In all honesty I only buy once a year from Total Computing but the reason I always go back is because their price always works out the best and they dispatch items extremely fast (which is great for p... See more

Rated 5 out of 5 stars

After receiving the renewal price of my current Norton Security product, I decided to look elsewhere. I couldn't believe it when Total Computing were offering Norton Security Premium at less than half... See more

Rated 5 out of 5 stars

Although I have not yet used the product purchased (Nortons security) as I still have a few weeks unused subscription on a similar product, I assume this will work ok. Certainly the online ordering wa... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,197)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

norton

I have used this company in the past,and have found them to be excellent in the way they deal with my custom,and will use them again.

25 January 2017
Unprompted review
Rated 5 out of 5 stars

Seamless

The whole experience was smooth from beginning to end. So much so that I've forgotten what it was I ordered. Is it my age? Nope don't think so. Everything done well and on time. Nice one!

23 January 2017
Unprompted review
Rated 5 out of 5 stars

Total Computing/Total Satisfaction.

This is the third year that I have purchased 'Norton 360' or its equivalent from Total Computing. Ordering on their website was straight forward and secure, delivery was quick by Royal Mail, and the product itself was well priced and faultless, as you would expect from a 'Norton' retailer.

23 January 2017
Unprompted review
Rated 4 out of 5 stars

Lost 56 days subscription

Brilliant service and an excellent priced item. I thought by adding a Symantec product to my existing subscription would extend the existing subscription. This is not the case and I lost 56 days of my existing subscription by purchasing from Total Computing. If I had known before adding I would have downloaded at a later date. This is stated on the Symantec website but I only found out after downloading the new product, Security Premium. It also states it is suitable for tablets but it can only be downloaded onto the iPad by changing the setting to iPhone, very misleading statement on the product advertising.

19 January 2017
Unprompted review
Total Computing logo

Reply from Total Computing

I'm sorry to hear you lost subscription days with the previous Norton Product. Norton 360 was discontinued and replaced with the Norton Security product, these are two different products, that's why you lost you remaining days. Obviously Norton them selves are in control of this and it may be worth speaking with them to see what they could do? However on our emails we sent out for download products, we do advise not to activate the new license until the last day of the current one.
Trust Pilot reviews are for service not for product related issues, may I ask you reconsider your rating?

Rated 5 out of 5 stars

Quick transaction and good pricing

The purchase of Norton Security and Utilities was quick and easy and the pricing was very competitive, especially with free postage. The payment process was quick and despatch of the discs was very fast and arrived within 2 days. From my experience with Total Computing I would recommend this company.

18 January 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

I've used Total Computing for a number of years and always been very pleased with the service especially when I've spoken to them directly.

17 January 2017
Unprompted review
Rated 5 out of 5 stars

First Class

Excellent, competitive price for product. Fast efficient service. Would highly recommend.

17 January 2017
Unprompted review
Rated 5 out of 5 stars

TOTAL SATISFACTION!!!

I have purchased from Total Computing for quite a few years now, and have been more than delighted with their excellent quality of service and decent,competitive prices. I highly recommend Total Computing-please check out their website. Well worth the 5 star rating!! :-)

13 January 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Highly recommend. Always use them. Prices are good and delivery is quick. What more could you want?

10 January 2017
Unprompted review
Rated 4 out of 5 stars

NORTON PREMIUM SECURITY

Total computing thank you for your prompt despatch and delivery
Unfortunately through no fault of your own we encountered a problem loading the security and got involved with a very upsetting "Norton" technician who tried to convince us that our whole system had been infected/ hacked with Trojan1
Perhaps you could put a warning on the package??

10 January 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look