Total Displays Reviews 184

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Polite & helpful staff who always go that extra mile. Nothing is too much effort. Patiently ensuring you get exactly what you need & then fulfilling the order with speed & efficiency. Nothing with... See more

Rated 2 out of 5 stars

Very sad to hear that Total Displays have gone bust - as I've used them in the past. However, I now use Zest Communications Ltd, a graphic design agency in Peterborough who do fabulous designs for dis... See more

Rated 5 out of 5 stars

So refreshing to have a company which emails you back within minutes, eager to answer and satisfy all the questions you have. The service was so thorough. I had quite a few questions about supplying t... See more

Company replied

Rated 5 out of 5 stars

People expect excellent service - and you will certainly receive this from Total Displays. From advice pre-order, through design, production and even a phone call whilst setting up the stand for our... See more

Company details

  1. Prints and Signs Store
  2. Promotional Item Store

Information provided by various external sources

Total Displays is an award winning company and the one stop display shop for all your display, point of sale and exhibition needs. Specialist suppliers of over 4,000 products; exhibition stands, portable displays, outdoor displays, literature print, POS, Promotional merchandise and more with solutions to suit all events and budgets. The company is so focused on providing the customer with its award-winning service that it holds a three point guarantee at the heart of everything it does: outstanding service, highest quality and best value.


Contact info

4.0

Great

TrustScore 4 out of 5

184 reviews

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No history of asking for reviews

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Rated 2 out of 5 stars

Sadly gone bust

Very sad to hear that Total Displays have gone bust - as I've used them in the past. However, I now use Zest Communications Ltd, a graphic design agency in Peterborough who do fabulous designs for display stands, POS material etc and who work with the best stand suppliers to tailor services for great quality whilst keeping prices low.

14 October 2015
Unprompted review
Rated 1 out of 5 stars

No Reponse!

Not sure what is going on with this company! Very keen to get us in for a meeting and show us their site then chased like crazy for an order to be placed. Now nothing! No returned phone calls, no response to email, direct line seems to be disconnected and luckily we have had our cheque returned so we haven't lost any money! Wouldn't recommend at all.

16 September 2015
Unprompted review
Rated 1 out of 5 stars

Anyone there?!

Not quite sure what happened to this company, or my order. everything was going fine until we were informed that we were getting a refund for our order as the company producing the pop up banner had ceased trading....I’ve heard nothing from TD since then even after countless emails and calls to various contacts. Luckily, Display Wizard came to the rescue at a cheaper price and much quicker turnaround (silver lining and all that…)

15 September 2015
Unprompted review
Rated 5 out of 5 stars

Display Order

Once again the team at Total Displays have been great to work with. Karl is very efficient, responding to email queries/orders very quickly and I would recommend this company to anyone and will definitely use them again!

4 August 2015
Unprompted review
Total Displays logo

Reply from Total Displays

Dear Pauline,

Thank you for such excellent feedback! We’re delighted to know that you had a great time working with us. We look forward to working with you again!

Best Regards,

The Total Displays Team

Rated 5 out of 5 stars

Amazing!

Fantastic customer service and a beautiful, high quality stand.
Very proffessional, fast and reliable company. I will definitely use you guys again! Thanks for all

21 July 2015
Unprompted review
Total Displays logo

Reply from Total Displays

Dear Natalia,

We’re so happy to hear that you had a great time working with us. The feeling was very mutual! We look forward to working with you again in the future.

Best Regards,

The Total Displays Team

Rated 5 out of 5 stars

Great Pop-up Banner!

So refreshing to have a company which emails you back within minutes, eager to answer and satisfy all the questions you have. The service was so thorough. I had quite a few questions about supplying the artwork and these were all answered for me promptly. Extra speedy delivery service too. So impressed when I saw the banner for the first time. Thank you Total Displays, would definitely recommend you!

16 July 2015
Unprompted review
Total Displays logo

Reply from Total Displays

Dear Lizzie,

Thank you for such glowing feedback! We are so pleased that Karl was able to help you.
We hope you have a great exhibition! We’re looking forward to working with you in the future.

Regards,

The Total Displays Team

Rated 1 out of 5 stars

Delayed Refund Goods not even stocked

I purchased goods from the website which turned out not to be in stock and discontinued. No issue I thought I will be refunded and can buy from another site..

No such luck.. They did not refund my money for over a week after several emails and chasing up with PayPal ...

15 July 2015
Unprompted review
Total Displays logo

Reply from Total Displays

Dear Kevin,

We appreciate that you took time to write this review. Equally, we are very sorry to hear about the delay you had in receiving your refund.

Your refund payment was sent through PayPal the very next day. It seems PayPal took its time in transferring the funds back to you. Unfortunately there wasn't anything we could do to speed your payment as we have no control over PayPal or its processes.

We hope that this has not soured your opinion of Total Displays and that you'll continue to do business with us.

Regards,
The Total Displays Team

Rated 5 out of 5 stars

Traditional Customer Service - Exceptional

Polite & helpful staff who always go that extra mile. Nothing is too much effort. Patiently ensuring you get exactly what you need & then fulfilling the order with speed & efficiency. Nothing with us is ever straightforward, yet Total Displays calmly delivered exactly what we wanted. We've used them for 3 different stands now & all our staff feel the same - they are excellent suppliers.
I can unreservedly recommend ever aspect of Total Displays - the stands look great too!

15 June 2015
Unprompted review
Rated 1 out of 5 stars

£1700 on an item, part breaks next day and i still have to pay for the replacement

Issue: I bought a 7-panel twist stand. The product was wonderful, after having it setup at an event, one of the panel rods broke mid-event.

I decided to use duct-tape to make the stand work.

After the event, I sent a photo to my account manager at Total Displays asking if I could have a free replacement for the broken part. After two weeks of 'investigations'. I heard nothing from them.

Finally, another person at the company contacted me saying:

1. I have to send the broken part back, they will send it to the manufacturer. I will have to pay for the replacement
2. IF the manufacturer says it's a batch fault, only THEN will I get credited for the money

Take from that what you will, I'm taking my money elsewhere.

3 June 2015
Unprompted review
Rated 5 out of 5 stars

What an experience

What a fantastic experience with this company. Ordered a 3x3 pop up. Service from Karl was exceptional - product was high quality - price was very reasonable. Overall a fantastic experience and would recommend this company to anybody

13 February 2015
Unprompted review
Rated 5 out of 5 stars

Expert, professional, accommodating and affordable

We needed a large professional pop-up display at short notice on a tight budget. Karl advised us on the best options and went to great lengths to ensure we got the right product on time. The display was a key part of a significant PR launch we undertook, and we had much feedback on the professional look of the kit.
We will be using again.

19 November 2014
Unprompted review
Rated 5 out of 5 stars

Amazing company to work with!

Total Displays made the ordering process simple, easy and fool-proof. My account contact Steve Butler was right there with me every step of the way as this was my first time creating and ordering banners. Steve was even kind enough to send me pictures once the banners were completed so I could rest assured they were perfect for our event. We will definitely be using Total Displays in the future and will recommend to others looking for an excellent company. Thanks Steve for all your help!

5 November 2014
Unprompted review
Rated 4 out of 5 stars

Got there in the end with a first class quality banner and design

I stumbled on the Total Display site whilst googling pop up banners. There was an offer on for Grasshopper banners at £35.00 which was quite competitive. I phoned and discussed my needs and explained that I was a new start up business so I was on a tight budget. My first quote came in at £139.20. I waited a week or so after accepting then phoned to find out that there was an issue with the price of the design. The designer said it could not be done within a 30 minute slot. He needed 2.5 hours. I sent out a publisher file to show the general idea of what I was looking for which apparently could not be read by their software. I also reduced and revised the pictures I wanted as they would have been of poor resolution anyhow and settled on my business Facebook picture logo. A new quote was received and based on the fact that I had waited so long and I was convinced that I would get a good end product. I accepted the final quote which was a further £54.

It was explained that some of this was due to a busy period with low staffing levels and taking that aside I am very happy with the end product. Obviously , some people would no doubt have cancelled because it did get messy with lots of phone calls and emails but I just had a gut feeling that I was doing the right thing and I am not disappointed with the end product in fact I am very delighted.

Steve the account manager was very professional and very kind and pleasant to talk to. So as whole I would use Total Displays again and recommend Total Displays too.

13 August 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service - MD-21169/4

Total Displays are a reliable company that have provided us with a very efficient service.
We ordered feather flags and banners through Michelle and were very pleased with the products we received. The quality is of a very high standard, exactly what we had hoped for. Michelle is friendly, very helpful and always eager to please.

We will definitely be using Total Displays again in the future!

23 June 2014
Unprompted review
Total Displays logo

Reply from Total Displays

Hello Kara,

I understand that you have gone to great lengths to write this review for us so thank you so much for taking the time to say such great things about us.

We are pleased that you are happy with your products - and really hope that they work well for your marketing campaigns.

We look forward to working with you in the future!

Rated 4 out of 5 stars

Reliable professional service

There were many other firms out there on the internet I could have gone with, but these guys seemed far more professional and knowledgeable than the others. They price-matched, were friendly and helpful, got the job in on time, and the product was high quality. I would have no hesitation in using them again. Thanks Jason!

20 June 2014
Unprompted review
Rated 5 out of 5 stars

Totally perfect

Great service from start to finish, best price for the job, quality print and delivered on time (with TNT tracking email sent to boot). A good experience.

20 June 2014
Unprompted review
Rated 5 out of 5 stars

Reliable and efficient service

I have had many dealings now with Total Displays and they are a reliable company with quick and efficient service. Eager to please, with helpful staff and good product knowledge i wouldn't hesitate to recommend them. Keep up the good work.

17 June 2014
Unprompted review

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