Excellent and professional service from start to finish. The team was supportive, helpful, and resolved my case without any unnecessary hassle. Very satisfied with how efficiently everything was mana... See more
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See what reviewers are saying
Quick professional help. Reduces the bureaucracy and is there when I need them. I'm not switching to anyone else. Hurtig professionelle hjælp. Skærer igennem bureaukratiet, og er der når jeg mangle... See more
I had a very great discussion with Top Denmark, they have explained me very finer details in a very simple yet proffesionel way.I was very happy with the conversation and finally I have opted for th... See more
I have been a Topdanmark customer for 3 years, but their administrative errors and misleading pricing have been a huge burden on my small business: Extreme Price Hikes: My policy was originally ~6... See more
Company replied
Company details
About Topdanmark
Written by the company
Det er vigtigt for os at hjælpe dig når du har brug for det.
Du kan ringe til os på 70 13 7-9-13.
1 ud af 4 har erstatningen dagen efter anmeldelsen.
Du kan ringe til os på 70 13 7-9-13.
1 ud af 4 har erstatningen dagen efter anmeldelsen.
Topdanmark Forsikring
Written by the company
Contact info
Borupvang 4, 2750, Ballerup, Denmark
- 70137913
- kundeservice@topdanmark.dk
- www.topdanmark.dk
3.9
Great
48K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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god for klarning
1 October 2023
Very helpful advice and recommendations
26 September 2023
Good Casco case fulfillment
I have a CASCO with TopDanmark for my motorcycle.
They have held their end of the bargain in a theft-and-found case, supporting the repairs.
It wasn't automatic, though. I still had to document and ask for several details during this process; maybe a 4*? But overall, looking back, 5*. :)
Thanks!
22 September 2023
Unprompted review
God information
18 September 2023
God service
16 September 2023
God informationer og venlighed
6 September 2023
God service og support og rådgivning.
27 August 2023
God service.
23 August 2023
Gode råd plus information 👍
17 August 2023
Absolut super service
16 August 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bad customer service and support
Bad customer service and support
My wife made an insurance online and contacted them by phone everything was great, got all the papers and everything was settled, the payment was made in the beginning of the month and we thought everything is ok but today 16-08-23 the money were returned back to us in our account, no explanation nothing, we have looked on mit topdenmark online but there is no insurance information it’s like the insurance disappeared, i have looked also on nummerplade register i can see that the insurance is back to the old company
So we will contact them tomorrow to see what is going on
DK version
Dårlig kundeservice og support
Min kone tegnede en forsikring online og kontaktede dem telefonisk alt var fint, fik alle papirer og alt var afklaret, betalingen blev foretaget i begyndelsen af måneden og vi troede at alt var ok, men i dag 16-08-23 var pengene returneret tilbage til os på vores konto, ingen forklaring intet, vi har kigget på mit topdanmark online men der er ingen forsikringsoplysninger det er som om forsikringen forsvandt, jeg har også kigget på nummerplade register jeg kan se at forsikringen er tilbage til det gamle selskab
Så vi kontakter dem i morgen for at høre, hvad der sker
16 August 2023
Unprompted review
Reply from Topdanmark
Hej Alex
Tak for din anmeldelse.
Jeg kan forstå du har snakket med min kollega i dag, og at i er ved at løse sagen.
God dag, Venlig hilsen Kristian
Reply from Topdanmark
Hi Andrew
Thank you for your inquiry.
I apologize if you have not received a proper service, it was not our intention.
If I can help with anything, please feel free to send an email to Hej@topdanmark.dk and I will then contact you.
Best regards, Kristian
Very bad service
9 August 2023
Reply from Topdanmark
Hi Mustafa
I am sorry if you have received a bad service. If we can help with anything, please feel free to write an email to Hej@topdanmark.dk and I will then contact you.
Good day, Best regards, Kristian
flink og rar betjening
flink og rar betjening
dog lidt forundret over at behandlings tiden er så lang
31 July 2023
Super god service
16 July 2023
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