Topazglow Direct - Jewellery & Accessories Reviews 181

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I first discovered Topazglow at the Christmas Market at Ascot Race Course in 2025 .....their stall was full of lovely jewellery pieces that really caught my eye. I bought myself a few pairs of ear rin... See more

Rated 5 out of 5 stars

These guys have lovely, very reasonably priced jewellery and scarves. Like seeing them every year at Cheltenham Race course. Had an issue with a couple items when I got home but contacted them and th... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful jewellery and I’m thrilled with my new bag too! Your customer service is fabulous and all my questions were answered quickly and efficiently. Nothing was too much trouble. My i... See more

Company replied

Rated 5 out of 5 stars

We always buy a multitude of things at the Great Yorkshire Christmassy show in Harrogate and just wanted to pass our regards over to the lovely gentleman with the blonde hair, the one with the brunett... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

A beautiful and diverse selection of ladies’ costume jewellery & accessories which are globally sourced. A subtle colour palette range is used to enhance this season's prominent trends and is evident throughout the collection. Stand-alone individual statement pieces tempered with sophisticated everyday jewellery which will carry you from day to evening. The season's colours are also reflected in our exquisite scarf and wrap collection. Topazglow represents effortless chic. Modern, with a glamourous flare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181 reviews

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Rated 5 out of 5 stars

Excellent customer service and great products!

I first discovered Topazglow at the Christmas Market at Ascot Race Course in 2025 .....their stall was full of lovely jewellery pieces that really caught my eye. I bought myself a few pairs of ear rings and as the prices were so reasonable I picked up a few xmas gifts too for family & friends . Fast forward to Spring 2026 and I lost one the ear rings (my favourite pair!) I contacted Topazglow to try and replace it and the lengths they went to in order to help me were amazing. For that level of customer care I will definitely be making more purchases in the future.....

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Bag Zips very poor quality!

Bought 2 bags, gave one to a friend! Zips are terrible! We both ended up throwing bags away as zips on front of bags jammed solid! Ended up ripping the bags to retrieve our belongings!!!
So disappointed as really liked the look of the bags and were going to buy more colours!

13 December 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Susan,
I am sorry to hear you are unsatisfied.
Not once did you contact us to report about the 'bag zips' being 'poor quality' as you state.
Instead, you wrote a review before trying to contact us to try and rectify your problem.

Our in-house designers and team test all zips and hardware before sending orders, and upon checking their uniquely generated quality assurance report, I can see that the zips on the bag you ordered passed quality checks.

We have sold thousands of bags and have NEVER received a complaint so far - yours being the first one.

Regards,
Customer Service Team.

Rated 5 out of 5 stars

5 Stars service!!!

Excellent company to deal with, ordering easy, delivery 2nd to none, was informed all through the process. Would not hesitate ordering items again

24 November 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you so much for your lovely words! We really appreciate it ❤️
Team Topazglow

Rated 5 out of 5 stars

Such lovely people at Topazglow

Such lovely people at Topazglow - I bought a bag earlier this year and love it so much I rang to order a winter colour. I hope to see them on their stall at a show at some point just so that I can have a lovely browse and no doubt spend some more money! Great service and always quick delivery. Highly recommend!

25 November 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Angela,
Thank you so much for such lovely words!
We're so happy you're happy.
With love,
Team Topazglow❤️

Rated 5 out of 5 stars

Really lovely scarf

Really lovely scarf. Slightly slow delivery but messaged seller who apologised as they had been at a show and then updated regularly from then on. Scarf was lovely quality and worth the small wait. Would recommend.

14 November 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Thanks Lynn! Again, sorry for the delay. Glad you love it.
Team Topazglow❤️

Rated 5 out of 5 stars

Lovely products, great service

These guys have lovely, very reasonably priced jewellery and scarves. Like seeing them every year at Cheltenham Race course. Had an issue with a couple items when I got home but contacted them and they rectified by sending me replacements. Great customer service 👏 See you next October! 😃

22 November 2024
Unprompted review
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Reply from Topazglow Direct - Jewellery & Accessories

Thanks Janine! Glad we got your earrings sorted. We appreciate your custom.
Team Topazglow❤️

Rated 5 out of 5 stars

Topazglow

Delivery is always very efficient.The quality of everything I’ve bought has also been great and the cost is so reasonable.Just purchased a gift for a Mummy to be 🩷

12 September 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Keely, so kind of you to take the time to leave a review.
Thank you so much! We appreciate you.
Team Topazglow❤️

Rated 5 out of 5 stars

Top quality and unique.

The products offered by Topazglow Direct are beautiful and very different to what’s available in the High Street. The jewellery is of great quality and the prices are very reasonable.
In addition, delivery is super fast and, should the need arise, any queries are dealt with in a friendly and efficient way.

1 April 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 5 out of 5 stars

Two great necklaces

Two great necklaces. Very good quality.
Bought one for a friend and the other one for myself. Cannot wait to wear mine.

30 March 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 5 out of 5 stars

The items received were as seen

The items received were as seen. Prices and quality good.

18 March 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 5 out of 5 stars

Website easy to navigate and found what…

Website easy to navigate and found what I wanted. Delivery was quick and necklaces packaged securely, jewellery was true to website description.

18 March 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 5 out of 5 stars

Easy Peasy

Easy to order, easy to redeem gift voucher, and items quickly received.

20 February 2024
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 5 out of 5 stars

Bracelet

Bought a bracelet at a gift fair, I was so pleased with it I ordered another on line. Unfortunately it was out of stock but I was given other options and it was sent out to me first class. Very good customer service.

1 December 2023
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 1 out of 5 stars

I met Jane at the Malvern spring show…

I met Jane at the Malvern spring show she had some really lovely things, so I thought I would have a look at her website and bought some magnetic broches for Christmas presents

22 November 2023
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Reply from Topazglow Direct - Jewellery & Accessories

I think you meant to leave 5 stars, so, thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 5 out of 5 stars

Beautiful scarf

What a beautiful soft and classy scarf. Would highly recommend

28 November 2023
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

Rated 5 out of 5 stars

The personal touch i received when…

The personal touch i received when purchasing a handbag from them. They were very helpful

21 November 2023
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Reply from Topazglow Direct - Jewellery & Accessories

Thank you! We really appreciate the review as a family run business.
Team Topazglow❤️

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