Great service Technician explained the service that i had done. Dropped my car at 0800 and recieved call for collection at 09.30 Sarah at front desk asked me if I'd like car washed, extra bonus in my... See more
Location
Switch locationCherry Orchard Way, Automotive Retail Park, SS4 1GP Southend-on-Sea, England, GB
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See what reviewers are saying
Took car in for a service. Very professional from start to finish. Excellent video of their inspection of my car and some sound advice. Sarah on reception kept me up to date with progress and was very... See more
Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a... See more
I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connect... See more
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used MG dealer garages located in Southend and Basildon in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available MG
Contact info
Cherry Orchard Way, Automotive Retail Park, SS4 1GP, Southend-on-Sea, England, United Kingdom
- 01702 820957
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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Great service.
Great service Technician explained the service that i had done. Dropped my car at 0800 and recieved call for collection at 09.30 Sarah at front desk asked me if I'd like car washed, extra bonus in my eyes so thank you.
After speaking to Sarah who also explained my service to me was was very welcoming and polite.
Car Service. Great Customer Services
Took car in for a service. Very professional from start to finish. Excellent video of their inspection of my car and some sound advice. Sarah on reception kept me up to date with progress and was very friendly and provided great customer service.
Great service at Toomey MG Southend
Great service at Toomey MG Southend. Very friendly lady Sarah who was lovely when collecting the car. Had a nice chat. How all car dealers should be! Thanks
Sarah helped and was very friendly
Sarah helped and was very friendly. She was very accommodating and patient with booking an appointment around work to bring my car in for a check.
Excellent service sorted out issues…
Excellent service sorted out issues with the car very helpful staff
Customer service was excellent
Customer service was excellent. Sarah at reception was so friendly and was very helpful.

Reply from Toomey Motor Group - Toomey MG Southend
Sarah works very hard to make sure…
Sarah works very hard to make sure everything is handled swiftly and professionally.
Fast personal serice
Fast, smooth, seamless service and also felt personal, not just another job to be done. Sarah was very nice and friendly but efficient and professional, all in all a great experience
Sarah was extremely helpful when I made…
Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a wife who has Alzheimer’s and I need the car for appointments, Sarah was able to rearrange things so I was seen to only a week later.
Booking is was very straightforward, Sarah was friendly and helpful.
Sarah was very polite
Sarah was very polite, helpful and made the whole experience worthwhile!
Thank you very much.
As always brilliant service and polite staff
As always, Sarah is very polite and always helpful when I visit Toomey MG Southend. Thank you once again!
Sarah was so helpful and polite with…
Sarah was so helpful and polite with me. Easy to make conversation with. Explained things perfectly and was very accomadating with requests and questions.
Efficient service from Sarah
Efficient service from Sarah
Kept up to date on cars progress

Reply from Toomey Motor Group - Toomey MG Southend

Reply from Toomey Motor Group - Toomey MG Southend
Thanks for a pleasant experience for my…
Thanks for a pleasant experience for my service and especially Sarah on reception.
Roger Perham

Reply from Toomey Motor Group - Toomey MG Southend

Reply from Toomey Motor Group - Toomey MG Southend
Excellent customer service
First time using Toomey Southend to service my MG. Excellent and friendly service from Sarah. Very pleased I went there.

Reply from Toomey Motor Group - Toomey MG Southend
Service at Toomey Motor
I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connection problems. I now need to return for the update, which isn’t ideal and adds extra time and inconvenience.
However, I want to highlight Sarah, who greeted me when I arrived. She was very polite, professional, and made the check‑in process smooth. Her approach definitely improved the overall experience.
A good level of customer care, but the technical issue meant the visit didn’t fully meet expectations.
Sarah was amazing
Sarah was welcoming, engaging and extremely helpful. Made the whole process easy and smooth and kept me updated with what was happening with the car so I wasn’t just waiting and wondering in limbo.
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