Toomey Motor Group - Toomey Hyundai Basildon Reviews 

By Far the best customer experience/ service I have had with Hyundai thanks to staff Amber M. Took her time to go through my options in a way that was natural, not from some sort of script she has practiced over and over again. Even when everything i wanted couldn't get solved in the vehicle, she provided options. overall, there was great respectful staff all around and that reason, I will be back, thanks Team

I recently had my car serviced at Toomey Hyundai Basildon and had a really positive experience. Amber was extremely helpful, friendly and professional throughout the whole process. She kept me informed and made everything straightforward and stress-free.

The service was excellent, and I really appreciated Amber’s attention to detail and customer care. She is a credit to the team at Toomey Hyundai Basildon. Highly recommended!

Sofia the receptionist is always very helpful and efficient. I always book our vehicles for an 8:00 drop off and wait for collection. Sometimes I take the opportunity to visit a friend who lives locally and Sofia messages me as soon as the vehicle is ready for collection. On this occasion I asked for the technician to investigate a possible concern with the engine and transmission and they carried out a thorough investigation and test run to ensure that everything is correct.

Had car in for service fabulous greetings from Sofia and amber at front desk

From booking to execution, really pleased with my dealing with Toomey Hyundai. At the dealership was dealt with by Sofia, who was very welcoming, attentive, and explained fully what was going to happen, and then what did happen. This was my first service with Toomey, and I am very satsified, would recommend.

Had a very good experience from start to finish. Sofia was very helpful booking in for my service & mot. She worked hard ensuring I had my car in time for the school run. Very knowledgeable about the process and answered my questions politely. She looked and sounded as though she enjoyed her work and that’s very nice to see.

Dropped the car off for its 1st service with along with hire car. Amber looked after me who was really helpful and gave a lot of advice to all my questions around my dash cam. Absolutely great service all round!

From the booking, check-in, reception, service videos all were efficient and helpful. Thank you Sofia and all of the team

Very helpful staff for check in and check out.

All aspects of 4th Service today excellent and very well co-ordinated by Sofia. Thanks also to Richard Ralph and much appreciation for the car wash.

Had my car in for a service today and was looked after by Sofia who was very helpful and attentive giving me all the information I needed. I waited at site so a good few hours but there was a coffee machine and comfy sofa chairs to sit on and wait. Also got a free car wash!

I took my car in today for a service and MOT.
I was warmly greeted by Sofia and Amber . All staff were friendly and smiled while I was waiting for my car
The waiting area was comfortable, clean and smart.
Everything was explained to me after my car was done and ready to collect.
This is the second year I have been to Hyundai at Laindon and I wouldn't go anywhere else. I would recommend them to anyone. Excellent

Great service and mot sofia and the team were exellent very friendly and helpful lcould not ask for a better experience

Had my service and MOT done here. Time went by quickly as I was also able to work conveniently in their office. Sofia and Amber were very kind and gave me a breakdown of what was done and the extra benefits I had after the service. Would highly recommend.

Kona in for 1st service yesterday, was waiting for it, booked it in with Sofia and as usual was very pleasant and told me what was going to happen and how long it would be, she kept me informed all the way through the service. Excellent service

Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Will highly recommend this dealership.

My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror.
I was greeted by Sofia friendly warm smile.
What a asset this young lady is to the hyundai company.
She is very knowledgeable,approachable and extremely helpful.
Sofia came with me to the hire car as l have never driven an electric car, after explaining all and staying with me till l felt comfortable with the car.
Overall experience with my visit was outstanding.

First time I have taken my car here for a service, and both the car and I were very well treated! Sofia was very helpful when checking the car in, and when she checked it back out she went through all the points with me. Nice waiting area, and I really liked the screen showing progress for each vehicle. Free refreshments (even if the multiple recycling bins were a bit confusing, lol) was very welcome. Air con too, so perfect when waiting on a hot day....