Tadhg O'Connor Ltd. Reviews 

432
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products they receive, often describing items as beautiful and exceptional. People consistently highlight the fast and efficient delivery service, with many receiving their orders much quicker than expected. The overall service is frequently commended as fantastic, and the staff are often noted for being very helpful and professional. However, some customers also noted issues with their orders, including receiving damaged or incorrect items upon arrival. A few other people also felt that deliveries sometimes experienced delays or had problems with drivers not bringing items inside the property.

What people talk about most

Product

Consumers find products to be positive, with many expressing happiness with their purchases, such as... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and efficient... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with quick... See more

Service

Users describe positive interactions with service, highlighting great value and excellent quality. Many... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st online purchase of a mattress. Unfortunately the 1 I ordered was not in stock, but it was replaced within 24 hours with a different model from same manufacturer as we agreed. My credit card was... See more

Company replied

Rated 5 out of 5 stars

Great service, quick despatch & item well packaged. Rug is beautiful, bright & fresh for the spring & absorbs the moisture from shoes coming in from all the rain. Washable mat makes it easy to keep to... See more

Company replied

Rated 5 out of 5 stars

I ordered a table console online on a Saturday/Sunday and it arrived to my door on Tuesday. I couldn't believe I had it so quickly. It came well boxed and I was able to put it together myself. Its abs... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service! I had an issue with my Sage Barista coffee machine, and the team couldn’t have been more helpful. I was provided with several different options, including a full refund... See more

Company replied


Company details

  1. Building Materials Market
  2. Bathroom Supply Store
  3. Bedroom Furniture Store
  4. Electrical Appliance Wholesaler
  5. Hardware Accessories Store
  6. Plumbing Supply Store

About Tadhg O'Connor Ltd.

Written by the company

Tadhg O'Connor Ltd is a prominent Builders Providers and Home Improvement Centre, serving as one of Munster's leading establishments. With a legacy of 45 years, this family owned and operated company has been an integral part of West Limerick's business landscape. In 1978, Tadhg O'Connor Senior, a teacher at the time, recognized an untapped market in Rathkeale for a Builders Providers store. Embracing the challenge, he embarked on this endeavor, and the rest is history.

Building upon the foundation laid by their father, Tadgh’s sons now lead this family business and have embraced the opportunity to steer the company to new heights. Their ambitious vision and passion for innovation shape the company's present and future. Through unwavering dedication and hard work, Tadhg O'Connor Ltd have expanded over the years to three stores. Two builders’ providers outlets in Rathkeale and Newcastle West which include garden Centre's, as well as a state-of-the-art Furniture & Electrical showroom spanning 40,000 square feet in Rathkeale.

Community engagement is ingrained in O'Connor's business ethos. Alongside providing employment to nearly 100 individuals across our three stores, we have consistently supported local charitable, social, and sporting organizations, a commitment that will endure. At Tadhg O'Connor Ltd, our knowledgeable team sets us apart, consistently delivering a friendly and reliable service that goes above and beyond for our customers.

Our company mantra, "From Foundations to Furnishings," aptly reflects our ability to cater to a diverse range of needs, whether for professional builders, tradespeople, or home DIY enthusiasts. Our stores offer an impressive selection of goods, guaranteeing satisfaction from the moment you mark out your foundations to the day you settle in and rest your head on a pillow.

Proudly affiliated with Topline, Ireland's largest DIY buying group, we can provide competitive prices and a wide array of products to our local community and beyond. Topline, operated by Amalgamated Hardware PLC, stands as the leading DIY/Building Materials Buying group in Ireland, comprising over 90 affiliated members who independently own and operate more than 160 stores nationwide.

A significant milestone for our company occurred in 2020 when, after 42 years of brick-and-mortar operations, we made the decision to establish our online presence. Under the guidance of our accomplished marketing and e-commerce manager, Michael Sheehan, our team successfully developed a fully functional e-commerce website. This platform enables us to showcase our complete range of products and services to customers across Limerick and beyond.

Currently, we offer over 12,000 products online, serving customers in all 26 counties of the Republic of Ireland. Our nationwide delivery service ensures swift access to our products, complemented by a same day "Click & Collect" option. Rest assured, our dedicated e-commerce team guarantees a seamless shopping experience, mirroring the quality service you would receive at our physical stores. As we continue to innovate, we have several major projects in the pipeline, ensuring that we stay at the forefront of technology and advancements in our field.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

432 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.4

All reviews

(432)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb item

Superb item, very quick delivery. Brilliant service

27 January 2026
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi John,

We’re delighted to hear you’re happy with the item and that the delivery was quick. Providing a reliable, efficient service is exactly what we aim for, so it’s great to know we got it right.

We really appreciate your support and look forward to serving you again soon.

Regards,
Michael.

Rated 5 out of 5 stars

Wonderful service

I ordered a table console online on a Saturday/Sunday and it arrived to my door on Tuesday. I couldn't believe I had it so quickly. It came well boxed and I was able to put it together myself. Its absolutely beautiful and I just love it. Thank you.

25 January 2026
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Marie,

Thank you so much for your wonderful review. We’re delighted to hear you were impressed with the quick delivery and that your console table arrived safely and well packaged. It’s great to know you found it easy to assemble and, most importantly, that you love how it looks. Thank you for choosing us and for taking the time to share your experience.

Regards,
Michael.

Rated 5 out of 5 stars

Ordered online got my item in quick…

Ordered online got my item in quick time all good 👍

1 January 2026
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Patrick,

Thank you for your review. We are glad to hear that your online order arrived quickly and that everything was as expected. We appreciate your feedback and your custom.

Regards,
Michael.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Working fine, heats the place well. Good value.

31 December 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Sheila,

Thank you for your review. We are pleased to hear that delivery was prompt. We appreciate your feedback and your custom.

Regards,
Michael.

Rated 5 out of 5 stars

Problem solved

I had a mix up with getting the correct charcoal filter for my extractor fan. Michael researched this for me, solved the problem despite inaccurate information on the manufacturer's website and provided the correct filters speedily. Excellent personal service.

24 November 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Alan,

Thank you very much for the 5-star review. I’m glad we could get the correct charcoal filters sorted for you. It’s great to hear the solution worked well and that you were happy with the service.

Thanks again for your support and for shopping with us.

Regards,
Michael.

Rated 5 out of 5 stars

I placed my order and it arrived very…

I placed my order and it arrived very quickly. It was well wrapped up and in perfect condition. I would certainly use Tadhg O'Connor ltd. again

24 November 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Carmel,

Thank you very much for your positive feedback. We are delighted to hear that your order arrived quickly and in perfect condition.

We appreciate your trust in Tadhg O’Connor Ltd. and look forward to serving you again in the future.

Michael.

Rated 5 out of 5 stars

my order was delivered within 2 days…

my order was delivered within 2 days with a card thanking me for supporting their small family run business, would highly recommend this business, the quality of the product is exceptional.

23 November 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Elizabeth,

Thank you so much for your wonderful feedback. We are delighted to hear that your order arrived quickly and that you were pleased with the product quality. Your support means a great deal to us and we truly appreciate your recommendation.

If there is anything else we can help with, please let us know.

Regards,
Michael

Rated 5 out of 5 stars

Very pleased with the recliner chair I…

Very pleased with the recliner chair I ordered. 4 days and it was delivered. It's very good quality and much cheaper than the same chair in a local retailer. And no waiting to have it in stock either

22 November 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Kate,

Hi,

Thank you for your review. We are glad to hear the recliner chair arrived quickly and met your expectations on quality and price. If you need any further assistance, feel free to get in touch.

Regards,
Michael.

Rated 5 out of 5 stars

Excellent service…

original order was damaged reported it right away with photos got a replacement next day you can't have a better service than that brilliant

20 November 2025
Unprompted review
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Gerry,

Thank you for taking the time to share such a positive review. We are very pleased to hear that our team was able to resolve the issue with your original order quickly and get a replacement to you the next day.

We work hard to ensure customers receive prompt, reliable support, so your feedback means a great deal. If there is anything else we can assist you with, please feel free to get in touch.

Regards,
Michael.

Rated 5 out of 5 stars

Price Right

Great prices and friendly staff well worth the trip out from Limerick

24 October 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi William,

Thanks a million for the great review! We really appreciate you making the trip out from Limerick — it’s great to hear you found our prices fair and our team friendly. Hope to see you again soon!

Michael.

Rated 5 out of 5 stars

I ordered 7 of the slogan mugs

I ordered 7 of the slogan mugs. I only realised after that there was a promo code that gave a discount. I got in contact with Ciara who sorted out the issue for me. She was very helpful and I was very grateful.
Order came a few days later and I was very happy with the mugs and service. Thanks to Ciara.

25 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Kathleen,

Thanks so much for your lovely review! We’re delighted to hear you’re happy with your mugs and that Ciara was able to help sort everything out for you. We’ll be sure to pass your kind words along to her — she’ll be delighted!

Regards,
Michael.

Rated 5 out of 5 stars

Ordered a chimney cap but it arrived…

Ordered a chimney cap but it arrived broken.I had no issues when I reported it to the shop they just sent a replacement straight away.

28 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi,

Thanks for your review! We're sorry to hear your chimney cap arrived damaged, but we're glad our team could sort it quickly for you. We really appreciate your understanding and your kind feedback!

Regards,
Michael.

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly, driver was helpful

28 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Vincent,

Thanks so much for your review! We’re delighted to hear your order was delivered quickly and that our driver was helpful. We really appreciate your feedback and hope to serve you again soon!

Regards,
Michael.

Rated 5 out of 5 stars

Online purchase which became available…

Online purchase which became available for collection in a timely fashion.

27 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Mary,

Thanks so much for your review! I’m glad to hear your online order was ready for collection promptly. We really appreciate you taking the time to share your feedback and hope to see you again soon.

Regards,
Michael.

Rated 5 out of 5 stars

Great store and great staff

Always love visiting the store in Rathkeale, staff always go above and beyond and have great value furniture.

24 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Amy,

Thanks so much for the wonderful review! We’re delighted to hear you enjoy visiting our Rathkeale store and that our team always makes your experience a great one. We’ll be sure to pass your kind words along to the staff.

Looking forward to welcoming you back again soon!

Regards,
Michael.

Rated 5 out of 5 stars

Very efficient processing of orders and…

Very efficient processing of orders and quick delivery.

24 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Christine,

Thanks a million for your kind review! We’re delighted to hear you were happy with how efficiently your order was processed and how quickly it arrived. We really appreciate your support and hope to serve you again soon!

Regards,
Michael.

Rated 5 out of 5 stars

Great communication

There was a very short delay with the order but it was communicated straight away so I knew about it & was updated immediately....nothing like good communication.

23 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Trish,

Thanks so much for your lovely review! We’re really glad to hear you appreciated the communication and updates on your order — we always aim to keep our customers informed every step of the way.

Thanks again for your support!

Regards,
Michael.

Rated 5 out of 5 stars

Excellent service and speedy delivery.

Excellent service and speedy delivery.

21 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi,

Thank you so much for your kind words! We’re delighted to hear you were happy with our service and speedy delivery. We look forward to helping you again soon.

Regards,
Michael.

Rated 1 out of 5 stars
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Tony,

Thanks for your feedback. Unfortunately, on rare occasions we may not be able to fulfil an order due to stock or availability issues. We appreciate your understanding and will continue working to minimise this happening in the future.

Regards,
Michael.

Rated 4 out of 5 stars

Ordered plasterboard from here

Ordered plasterboard from here, came in a timely manner. Is what it is but it did arrive with some damage to it which was possibly during transportation. Not a big deal, some of the plasterboard had chipped/ fallen out of the side. I didn't need the whole piece so I didn't feel the need to stir up something.

Couldn't fault a thing otherwise.

3 September 2025
Tadhg O'Connor Ltd. logo

Reply from Tadhg O'Connor Ltd.

Hi Claudia,

Thank you for your order and for taking the time to leave feedback. We’re glad to hear it arrived promptly, but we’re sorry some of the plasterboard was damaged in transit.

If you had contacted us at the time, we would have been happy to make it right — please feel free to get in touch with us with more information and we’ll investigate further.

We appreciate your comments and hope to serve you again.

Regards,
Michael.

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