Banner for T.M.Lewin
T.M.Lewin logo
Visit website

T.M.Lewin Reviews 

7,572
•
TrustScore 4.5 out of 5

4.3

Men's Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 921 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent feel and durability. Many people appreciate the excellent value for money, especially when purchasing items during sales. Reviewers frequently highlight the prompt and efficient delivery service, often receiving their orders quickly. The overall service, including communication and straightforward ordering, also receives positive remarks. However, some customers also noted dissatisfaction with the delivery service, citing issues with specific carriers and delayed or unreceived orders. A few other people also felt that certain products had sizing discrepancies or issues with the cut and seams, leading to discomfort.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the good quality of t-shirts... See more

Quality

People report positive experiences with quality, consistently praising the good and excellent quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Price

Reviewers highlight positive aspects of price, consistently finding items to be a bargain and offering... See more

Service

Customers had positive experiences with service, often highlighting its professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering and delivery well managed and within a short window T shirts are of a good quality and I feel certain they will wash up well The sizing was as expected although they are quite long for the... See more

Rated 5 out of 5 stars

I wanted to take advantage of the five T shirt offer, but found the number of options slightly confusing whilst ordering After placing the order I contacted customer service to confirm I had completed... See more

Rated 5 out of 5 stars

Bought two t-shirts in the sale for £8 each - down from£25. Absolute bargain! Quality was fabulous and wouldn’t have been disappointed at full price. Delivery was quick and efficient.

Rated 5 out of 5 stars

Great deal for x5 shirts for £50. Items arrived very quickly & the quality of each t-shirt (I got about 3/4 different varieties. Long sleeve, different collars etc) all very impressive. Great style... See more

Company details

  1. Men's Clothing Store

About T.M.Lewin

Written by the company

T.M. Lewin has been dressing professionals with confidence and style since 1898. Founded in London on Jermyn Street, the historic home of British shirt-making, the brand built its reputation on expertly crafted shirts, tailoring, and timeless menswear designed for work, occasions, and everyday sophistication.

Today, T.M. Lewin continues this heritage by combining classic British tailoring with modern design and convenience. Our collections include shirts, suits, t-shirts, knitwear, outerwear, and accessories created with a focus on quality fabrics, precise fits, and versatile styling. Whether customers are looking for formal workwear, smart casual essentials, or clothing for special events, T.M. Lewin aims to deliver reliable quality and lasting style.

Customer experience sits at the heart of everything we do. We are committed to providing excellent service, clear communication, and products that meet the expectations of modern professionals. We value transparency and welcome honest reviews from our customers. Every piece of feedback helps us better understand what we’re doing well and where we can improve.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,572)

945 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love the t shirts with white edging on…

Love the t shirts with white edging on collar and sleeves, good quality.

I would say need to improve packaging to make it more recyclable !!

1 August 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hello Shaun,

Thanks so much for sharing your feedback with us, it means a lot and we're really glad to hear of your positive experience.

Our customers are the voice of TM Lewin and we want to ensure as a brand that we're always listening and working on ways to improve as much as we possibly can.

In a few days you should receive an email asking you to leave us a rating for the interaction with customer support, I would be most grateful if you wouldn't mind taking the time to share your feedback with us there also.

Thanks so much for your kind words and taking the time to share them with us.

Rated 1 out of 5 stars

Terrible AI only customer service

Terrible AI only customer service. Useless response.
Never buying from them again.

1 August 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hi Stephen,

Thank you for sharing that information with us.

I am really disappointed that this has not been a good experience for you.

I will be forwarding your query to the senior team for further assistance. Someone from our team will follow up with you on this via email.

Your understanding is greatly appreciated and if you require any additional assistance in the interim, please do not hesitate to inform us.

Have a lovely day

Rated 5 out of 5 stars

Timely delivery and I like the quality…

Timely delivery and I like the quality of the clothes.
The packaging is nice and simple too.

2 August 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hi Michael,

Thank you so much for your kind feedback. It means a lot to us, and we’re really glad to hear you had a positive experience.
Our customers’ feedback is very important to us, and we’re always listening and looking for ways to improve.

Thanks again for your kind words and for taking the time to share your experience with us.

Have a lovely day~!

Rated 5 out of 5 stars

Summer shirts

When I could not find the size shirts I wanted both assistants located suitable shirts for me. They were professional and helpful. The price was a bargain for good quality short-sleeved shirts.

1 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look