tmchemicals.co.uk Reviews 6

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BIO-DIGEST didn’t do what it said on the can.

I bought BIO-DIGEST last week, buying into their hype that it would remove urine smells. After two applications to a quite a small area of a mattress the smell was still there. I did what I should have done and used our Simple Solution pet spray. Guess what, it worked, the smell has gone.
I notice TMC doesn’t list what chemicals are in its BIO -DIGEST solution. Maybe because there aren’t any effective ones. For the money I paid I expected fantastic results. They didn’t materialise. I’m very sceptical at what this company claims for the efficacy of it BIO-DIGEST product. I’d recommend you steer clear of them and buy a product from an established brand, or do as I have done and use a pet spray for combating human urine stains/smells.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. Look at the other 1*'s. Very poor customer service that take weeks if not a month to respond to queries. Rip off company that only issue partial refunds against non-delivered items over the internet.

100% reccomend if you're reading this because you are looking at spending a decent chunk of money on a good cleaning product that;

1. It probably won't turn up
2. If it does... It probably won't work

21 January 2025
Unprompted review
Rated 1 out of 5 stars

The product simply does not work

The product simply does not work. The reviews on TM website are fake - please don't waste your money. After spending £80 and following instuctions fully, the product has not removed any of the cat pee smell.

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Just dont

Scam company.
Faulty products
I've emailed and left answerphone messages but they have ignored both.
Stay well clear, buy at your peril 👎

7 March 2024
Unprompted review
Rated 1 out of 5 stars

Took 2.5 hours to reply on messenger

Took 2.5 hours to reply on messenger. Agent was rude telling me to be patient after waiting 2.5 hours. Phoned an order in received email saying it was being processed, then received an emails saying it had been despatched then received another email saying they had cancelled my order as they could not deliver next day. Never even had the courtesy to call me first. Rude and incompetent. Terrible company.

15 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look