I’m shocked by the level of incompetence displayed by TLW Solicitors. They represented someone close to me who had lost several thousand £££ in a bank transfer scam that happened in 2018, but the Fin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The case took several years to settle, we've had different people dealing with the case whom have all stated either verbally or in written emails and letters that they expect the case to be settled/ p... See more
Company replied
Accepted a marketing call about mis-sold solar panels. Didn't expect to get anything. TLW were very thorough, some repeated form filling but ultimately received compensation that had never thought I... See more
Company replied
TLW dealt with a pension claim for me and I can’t thank them enough. I have real difficultly understanding pensions, like a lot of people, but Alex explained everything clearly and kept me fully updat... See more
Company replied
Company details
Written by the company
TLW Solicitors provide a wide range of legal services to both individuals and business clients. We work hard to deliver the best possible outcome through our professional yet personable approach. As a forward thinking, client orientated legal firm, TLW Solicitors have grown into one of the UK’s leading litigation firms. Within our range of practice areas we work closely with you, providing support and expertise in litigation. Our team of solicitors are professionals, experts in their field and passionate about securing the best results for clients.
Contact info
Centre for Advanced Industry, Coble Dene, , NE29 6DE, North Shields, United Kingdom
- 0191 293 1500
- info@tlwsolicitors.co.uk
- www.tlwsolicitors.co.uk
3.3
Average
61 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience with TLW.
TLW explained what was required & helped me to obtain the necessary paperwork as I had mislaid some. Very efficient & friendly service.
12 July 2022
Reply from TLW Solicitors
Dear Mrs Dann,
Thank you for your feedback. It's great to hear we explained everything clearly, providing an efficient and friendly service.
Thank you for choosing TLW Solicitors.
Wayne,
Operations Manager.
Always informed me what was going on,
7 July 2022
Reply from TLW Solicitors
Dear Mrs Redhead,
I'm pleased to hear we kept you up to date with the progress of your claim and you rate our service as five star.
Thank you for choosing TLW Solicitors and for your feedback.
Wayne,
Operations Manager.
Excellent service never gave up .
Excellent service never gave up .
Kept fighting to get this matter with solar panels ,brought to an end for all customers ,that were wrongly sold .
A big thankyou
7 July 2022
Reply from TLW Solicitors
Dear Mrs McNaught,
It's great to hear you rate our service as five star and we brought your claim to a successful conclusion. Thank you for your feedback.
Wayne,
Operations Manager.
. Miss sold solar panels.
Excellent service. Would recommend them to anyone. Thank you so much for your help.
4 July 2022
Reply from TLW Solicitors
Dear Mr Wenn,
I'm pleased to hear you would recommend TLW and you rate our service as five star.
Thank you for your feedback and for choosing TLW Solicitors.
Wayne,
Operations Manager
Very helpful with great service
27 June 2022
Reply from TLW Solicitors
Dear Mr Pincombe,
I'm pleased to hear we provided great service throughout your claim and you rate our service as five star.
Thank you for your feedback.
Wayne,
Operations Manager.
Really good solicitors worked…
Really good solicitors worked tirelessly to achieve a reasonable outcome
27 June 2022
Reply from TLW Solicitors
Dear Mr Farrant,
It's great to know you rate our service as five star and we achieved an outcome you are happy with.
Thank you for your feedback.
Wayne,
Operations Manager.
Reply from TLW Solicitors
Dear Mrs Moore,
I'm pleased to hear you rate our service as five star. Thank you for your feedback and for choosing TLW Solicitors.
Wayne,
Operations Manager
Good result for all
The process went very well, lots of help when needed. Not put under any bad. stress which was good, can only thank everyone for their care and patience in dealing with these situations.
17 June 2022
Reply from TLW Solicitors
Dear Mr Breslin,
I'm pleased to hear you rate our service as five star and we obtained a good result for you. Thank you for your feedback.
Wayne,
Operations Manager.
Solar Panel Comp
Yes, it was a long drawn-out affair thanks to both the energy supplier and financial contract with the lender & seller, but they delivered.
14 June 2022
Reply from TLW Solicitors
Dear Client,
I'm pleased to hear we delivered in your Solar claim. Thank you for choosing TLW Solicitors and for your feedback.
Wayne,
Operations Manager.
Good service thanks
13 June 2022
Reply from TLW Solicitors
Dear Mr Halldorson,
Thank you for your feedback on the service we provided throughout your claim. I'm very pleased to see you rate our service as five star.
Wayne,
Operations Manager.
Had an alright result
Had an alright result, but would've liked a bit more, think a bit of breakdown in communication at some stage ment we could only go in one direction.
9 June 2022
Reply from TLW Solicitors
Dear Mr Paine,
Thank you for your feedback on the service we provided. I'm sorry you feel there was a breakdown in communication during your claim. As your claim has concluded, we have sent you our client care questionnaire. If you have time, please complete and return this so I can review your comments with our client care team.
Thanks
Wayne,
Operations Manager.
Made things simple and easy and always…
Made things simple and easy and always kept me updated at the relevant stages .(impressed)
9 June 2022
Reply from TLW Solicitors
Dear Mr Harding,
I'm pleased to hear we made things simple throughout your claim and kept you up to date with the progress at each stage.
Thank you for your feedback.
Wayne,
Operations Manager.
Solar panels
For a long time I have been paying for solar panels but now im realising that they were a fraud, one day my friend told me to take a case with the TLW Solicitors and that they'll help me then I took a case with the TLW Solicitors to fight my case which they won and returned my 7 years worth of money I had been paying for the solar panels, I'm very thankful that the TLW Solicitors were able to help me.
8 June 2022
Reply from TLW Solicitors
Dear Mr Mahmod,
I'm pleased to hear we were able to resolve your Solar Panel claim and you rate our service as five star. Thank you for taking the time to leave a review.
Wayne,
Operations Manager.
Reply from TLW Solicitors
Dear Mr McKevitt,
I'm pleased to hear you are happy with the outcome of your claim and the way we dealt with it. Thank you for your feedback.
Wayne,
Operations Manager.
Reply from TLW Solicitors
Dear Mr & Mrs Darlington,
It's nice to know our service was friendly and helpful. Thank you for your feedback and for choosing TLW Solicitors.
Wayne,
Operations Manager.
From start to finish they keep you…
From start to finish they keep you informed of what’s going on with regular updates
7 June 2022
Reply from TLW Solicitors
Dear Mr Mason,
It's great to hear you were kept up to date with proceedings throughout your claim. Thank you for choosing TLW Solicitors.
Wayne,
Operations Manager.
Reply from TLW Solicitors
Dear Mrs Riaz,
I'm pleased to hear you are happy with the outcome of your claim. Thank you for choosing TLW Solicitors.
Wayne,
Operations Manager.
Very well presented and very thorough…
Very well presented and very thorough with all their correspondence.
3 June 2022
Reply from TLW Solicitors
Dear Mrs Jones,
It's great to hear we were very thorough throughout your claim.
Thank you for your feedback.
Wayne,
Operations Manager.
Reply from TLW Solicitors
Dear Mr Kingdon,
It's great to know you are very pleased with the outcome of your claim and you rate our service as five star.
Thank you for choosing TLW Solicitors and for your feedback.
Wayne,
Operations Manager.
Great service kept me informed all the…
Great service kept me informed all the time..
Was taking a long time to sort out but they never gave up until I was compensated
2 June 2022
Reply from TLW Solicitors
Dear Mrs Thakore,
I'm pleased to hear we kept you up to date throughout your claim and you rate our service as five star.
Thank you for your feedback.
Wayne,
Operations Manager.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.