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TJ O'Mahony Reviews

4,318

•

4.5

Building Materials Supplier

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Review summary

Created with AI, based on recent reviews

Evaluating 1,407 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional level of service provided. Customers frequently praise the delivery drivers for being exceptionally helpful, courteous, and careful when handling and placing heavy items. People also appreciate the fast, efficient online ordering system and click-and-collect options, noting that the materials received are consistently of high quality. Some reviewers were not happy with unexpected delivery delays, as well as occasional issues involving missing components or damaged products upon arrival. Additionally, customers noted a lack of communication regarding delivery updates and difficulties getting timely responses about their orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Product

Reviewers mention positive feedback about product quality, noting that items such as gravel, wood, and... See more

Staff

People report positive experiences with staff, highlighting that team members and delivery drivers are... See more

Order

Reviewers highlight positive aspects of order processes, describing online ordering as simple and easy.... See more

Service

Consumers find service to be positive, highlighting a smooth, fast, and reliable experience whether... See more

Reviews shaping this summary

The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Recently I had a large order for decorative stones. The lads in the office called me straight away to let me know it would take a while to be delivered; they were very professional, and I will definit... See more

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more

Company replied

Company details

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.

Contact info

Ballymount Cross, Ballymount Road,, D24 X39K, Dublin 24, Ireland
01 450 8488
contact@tjomahony.ie
www.tjomahony.ie

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

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Replied to 100% of negative reviews

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All reviews

(4,318)

1,295 reviews in the last 12 months

Write a review

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Merged reviews and profileRead more

This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.
Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. Read more

Jul 31, 2026

Wanted to make change to online order…

Wanted to make change to online order when got there. Helpful and was no trouble

30 June 2026

Reply from TJ O'Mahony

Aug 4, 2026

Hi Shane,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Jul 31, 2026

Shocking bad service

Shocking bad service. Hard to resolve. Only received a fraction of the items I bought. Really poor.

1 July 2026

Reply from TJ O'Mahony

Aug 4, 2026

Hi Enda,

Thank you for taking the time to leave your review and we're sorry to read that you are not happy with the service, can you please provide us with more information so we can look into this for you?

Regards,
Patrick

Jul 31, 2026

good service and product

23 June 2026

Reply from TJ O'Mahony

Aug 4, 2026

Hi Jardel,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Jul 31, 2026

23 June 2026

Reply from TJ O'Mahony

Aug 4, 2026

Hi Amanda & Derek,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Jul 30, 2026

Very poor service

No confirmation of order received by email. Customer service shocking. When the phone was eventually answered I was told orders take 5-10 working days despite the website stating it is 3-5 days. Then took 6 days for someone to phone back who then confirmed the order would be delivered 2 days later on Wednesday, over 2 weeks since the order was placed. On Wednesday morning I rang to see what time it would be arriving and was told there’s none in stock. I queried this and then after being placed on hold for about 15 minutes they apologized and said it was on the way. Very stressful situation considering I spent nearly €800 on the product.

30 June 2026

Reply from TJ O'Mahony

Aug 4, 2026

Hi Heather,

Thank you for taking the time to leave your review and for providing the feedback. We apologise for the service received. We are going to look into this for you and let the branch know about the feedback.

Regards,
Patrick

Jul 30, 2026

Super speedy delivery so happy with my…

Super speedy delivery so happy with my hoover and was on sale great communication and highly recom

18 June 2026

Reply from TJ O'Mahony

Aug 4, 2026

Hi Siobhán,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Jul 29, 2026

Good quality product

Good quality product, delivery time.e not great, but overall 5 stars

22 June 2026

Reply from TJ O'Mahony

Aug 4, 2026

Hi Pawel,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Jul 29, 2026

You charged my card for a product you didn't have, in fairness you refunded my card and sent an email saying the item wasn't available, however eight minutes after receiving that email I received a separate email saying my order had been dispatched. I contacted you asking which email should I believe .

27 June 2026

Reply from TJ O'Mahony

Jul 30, 2026

Hi Gerry,

Thank you for your review, this is somthing we are working on at the moment, in order to cancel an order it needs to be processed first, which will send an e-mail saying the order is dispatched. Apologies about the issue with the stock and the confusion.

Regards,
Patrick

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