Tire Rack Reviews 

10,807
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,930 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the ordering process to be very easy and efficient, often praising the fast and timely delivery of their purchases. Many people also appreciated the competitive pricing and value offered, along with the high quality and good performance of the products, such as tires. However, some customers also noted occasional issues with delivery, including delays, inaccurate tracking, or tires arriving dirty or damaged due to lack of packaging. Additionally, a few other people also felt that the road hazard warranty was not always clear or did not cover certain tire damages as expected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, often praising the wide selection, good prices, and quick... See more

Order

People report positive experiences with the ordering process, finding it easy and convenient to locate and... See more

Price

Consumers find price to be positive, with many reviewers reporting great prices, good deals, and significant... See more

Service

Reviewers consistently mention positive feedback about the service, highlighting excellent service, price,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered this Vredestein Pinza AT as a spare tire so it would match the 4 I had previously ordered for my F-150. These tires track well, are wearing well and deliver great winter traction as well as... See more

Company replied

Rated 5 out of 5 stars

Easy to compare features and brands. The reviews are very informative and helpful in deciding what tire to choose. The ordering process was easy and communication on the delivery was very good. The t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience. Trashed a tire on my Hyundai Santa Fe and needed a replacement, a very expensive Pirelli Scorpion. Tire Rack had it. Price was ok but what convinced me was their ability to provi... See more

Company replied

Rated 5 out of 5 stars

Great quick shipment. Would love it if the MSW Type 71 rims center cap were compatible with the BMWs with out adjustment to clips or having to get decals. Install might remind them to let customer k... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Parts Store
  3. Auto Spring Shop
  4. Car Accessories Store
  5. Wheel Store

Written by the company

Tire Rack has been helping drivers find the right tires, wheels, and accessories for over 40 years. We combine expert knowledge with independent, instrumented tire testing on our very own test track, so you get honest results on ride comfort, handling, wet and dry traction, and braking and more. Along with our own tests, we feature millions of customer tire reviews, giving you confidence before you buy your next set of tires. We carry one of the largest selections of tires and wheels online, including trusted brands like Michelin, Bridgestone, Continental, Goodyear, Pirelli, BFGoodrich, and more. Whether you drive a sports car, sedan, SUV, truck, or electric vehicle, Tire Rack has options designed for performance, safety, and long-lasting value. Convenience sets us apart. Tire Rack partners with over 10,000 trusted tire shops and local installers nationwide, making it easy to have your tires delivered and professionally installed near you. For even greater flexibility, we also offer mobile tire installation, where experts come to your driveway or workplace. Drivers looking for value will also find frequent tire deals, rebates, and special offers that make premium brands more affordable. Whether you’re shopping for winter tires, performance tires, or EV-ready options, Tire Rack makes it easy to find the right set and get them installed at a shop you trust. With testing you can rely on, reviews you can trust, and installers nationwide, Tire Rack is your go-to destination for tire deals, tire shops, and expert tire installation near you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(10,807)

1,775 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and accurate

Fast and accurate

9 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hello Jeremy, thank you for your kind words! We’re so glad your Tire Rack experience went smoothly and that we could help you find exactly what you needed.

Rated 5 out of 5 stars

Great buy

Great, fast service. For amazing tires and at unbeatable price

2 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We’re so happy to hear that, Alex! We always want your experience with Tire Rack to be simple, fast, and stress-free. Thanks for choosing us — we appreciate your trust.

Rated 5 out of 5 stars

Great service

3 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We really appreciate you taking the time out of your day to share your experience with us.

Rated 5 out of 5 stars

Great Experience

Easy to order and even got a personal call to insure my order was correct. Great experience and the tires arrived right when they said they would!

8 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We’re so happy to hear that, Jason! We always want your experience with Tire Rack to be simple, fast, and stress-free. Thanks for choosing us — we appreciate your trust.

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery driver did slightly drop one of them but not the company's fault. The rims look great

6 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Ricardo, we’re grateful you shared this feedback. We have reached out to directly for additional information regarding product being dropped.

Rated 5 out of 5 stars

Easy and not expensive

4 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Thank you, Lee! We love hearing about great experiences with Tire Rack. We appreciate your trust in us and are glad we could help you find the right fit for your vehicle.

Rated 5 out of 5 stars

Ford was awesome and saved my day

Ford was awesome and saved my day! I made a typo while searching for sizes and ordered tires that were the wrong size. He noticed it wasn't the standard size for my car and reached out before processing the order, then suggested better options and worked with me to find it a new set!

they were delivered the next day.

1 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Tara, thank you so much for sharing your experience! We’re thrilled to hear everything went smoothly with your order. Our team works hard to make sure you get the right tires quickly, and it means a lot to know we hit the mark for you.

Rated 5 out of 5 stars

Sumítomo HTR

Great selection and information. Delivery time was good.

6 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We are so glad to hear you've enjoyed the service. We appreciate the kind words and look forward to working with you again in the future!

Rated 5 out of 5 stars

Prompt delivery and tires with recent…

Prompt delivery and tires with recent mold dates.

28 May 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Curt, your feedback made our day! We’re delighted to hear you had a positive experience. Thanks for letting us be a part of your journey — we look forward to helping again in the future.

Rated 5 out of 5 stars

Surprisingly seamless

This was surprisingly seamless. It guarantees that I will use TireRack and my preferred installer again.

4 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Brendan, your feedback made our day! We’re delighted to hear you had a positive experience. Thanks for letting us be a part of your journey — we look forward to helping again in the future.

Rated 5 out of 5 stars

Delivery service

Delivery service

6 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Thank you, TY, for choosing Tire Rack. Come back and see us again!

Rated 4 out of 5 stars

They had made a genuine offer to compensate me

They had made a genuine offer to compensate me for a few issues that had me unhappy when a Koni shock failed in two years time with low mileage and I was not informed properly about the Koni warranty since the CSR was only concerned with their warranty and not Koni"s ,and I had bought a pair a of brake pads that were mislabeled and useless to me while the warranty had run out since I bought them for personal inventory over two years ago ,so I bought another pair of Bilstein shocks with the $100 credit (should have been more buy that's ok )since I vowed never agin to buy Koni . All in all I have been using this firm for 20 years and despite being less than 100% happy I will continue to use them

28 May 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Jim, we really appreciate you letting us know about your experience. We want every customer to feel confident choosing Tire Rack, and we have reached out to you directly for additional information so we can review it.

Rated 5 out of 5 stars

Have bought a lot of products for Tire…

Have bought a lot of products for Tire Rack over the years. Super pleased with the service, selection, and delivery. Really love Tire Rack Mobile Installation. I use it for every installation out here in Arlington, VA. Most recently did a winter swap because I drive up North a lot for my work.

10 April 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Thank you for sharing this feedback! We are so happy we made your experience with us enjoyable!

Rated 5 out of 5 stars

Excellent customer service!

5 June 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Your feedback is such a joy to read, Kenneth! It’s wonderful to know you had a great experience with us. Thank you for letting Tire Rack be part of your journey — we’ll be here whenever you need us again.

Rated 5 out of 5 stars

The tire rack had exactly what I…

The tire rack had exactly what I needed. It was easy to order and shipping was extremely fast. Overall I am more than satisfied with my order and I will for sure order from the Tire Rack again.

29 May 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Your feedback is such a joy to read, Dr. Pete! It’s wonderful to know you had a great experience with us. Thank you for letting Tire Rack be part of your journey — we’ll be here whenever you need us again.

Rated 5 out of 5 stars

Matt was great and helped me with my…

Matt was great and helped me with my purchase of some wheels. It was easy and I would definitely purchase again

29 May 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We ❤️ this — thanks for sharing, David! Come back and see us again.

Rated 5 out of 5 stars

Easiest shopping experience I've…

Easiest shopping experience I've probably had. Great selection of tires and amazing prices. Ordering was a breeze. Installation locations are very convenient. Ship to store and just go in to install the tires. Would definitely order again.

25 May 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Your feedback = our fuel. Thanks for making our day, Domingo! Come back and see us again.

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