Time 4 Sleep Reviews 

6,843
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,010 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the smooth and straightforward ordering process, and the friendly, professional attitude of the delivery teams who bring the items directly to the room. People also genuinely love the sturdy construction, beautiful design, and high-quality materials of the bedroom furniture they purchased, noting that the beds look elegant and last a long time. However, some people mentioned occasional issues with missing hardware parts or minor assembly problems, such as short bolts, missing washers, or damaged components upon arrival that required prompt and efficient replacements.

What people talk about most

Product

People report overwhelmingly positive experiences with the product, highlighting that beds are beautiful,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders often arrive quickly and exactly... See more

Quality

Reviewers mention positive feedback about quality, praising the sturdy build and excellent materials of the... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient delivery along... See more

Order

Clients share positive opinions on order, highlighting prompt deliveries and a seamless purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely efficient service. Delivery was on the date I chose when ordering and we were notified several times regarding the actual time of arrival. The bed is exactly as advertised and seems very stu... See more

Rated 5 out of 5 stars

Excellent experience ordering and with delivery. Prompt and helpful responses to e mails about purchase and delivery. Bed very well engineered to help with assembly. I damaged a couple of simple bits... See more

Rated 5 out of 5 stars

Super fast process from start to finish , delivery was second to none , very communicative. So I wasn’t waiting in all day . Arrived on time ! 5large boxes. Started putting together on my own with... See more

Rated 5 out of 5 stars

We absolutely love our Amelia king size bed, very sturdy and good quality. Fast delivery, and all items were packaged well and each box was numbered, which helped when trying to put it together in a... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store

Written by the company

UPTO 50% OFF HIGH STREET PRICES on a Fantastic Beds Range from Time4Sleep: EXPRESS DELIVERY on Beds inc Upholstered Beds, Ottoman Storage, TV, Children's, Wooden & Metal Beds in All Shapes & Sizes.

Time 4 Sleep

Written by the company

Our team of sleep experts are here to help you find your dream bed.
With many models sourced exclusively from around the world we are able to cut out the middleman and pass on savings direct.
Your trusted independent supplier for over 15 years.
We have been successfully supplying beds, mattresses and bedroom furniture online for over 15 years. Trust us we know our beds.

Fast and Free shipping Available

We hold 1000's of beds in stock for immediate despatch.

We hold 1000's of beds in stock for immediate despatch.
Many items are also qualify for free 2 man delivery.

Contact info

Sale Now On

Save up to 40% on High Street Prices

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(6,843)

949 reviews in the last 12 months

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Rated 5 out of 5 stars

We found the people at head office VERY…

We found the people at head office VERY helpful when we needed help.
They had good knowledge of the product.
We like the bed.
When we assembled the bed there was a problem with one of the screw holes. There was some solid debris which had to be drilled out.

21 July 2026
Rated 4 out of 5 stars

Canceled the delivery 1 1/2 hours into…

Delivery service wasn’t great but excellent communication from the team at time4sleep sorted this smoothly
Bed frame is amazing, love it!

21 July 2026
Time 4 Sleep logo

Reply from Time 4 Sleep

Hi Rob,

Thank you for your review.

We are so happy that you were impressed with our communication and to hear that you are happy with your bed frame.

However, we are sorry that you had issues with the delivery company, i can see that this has been escalated to the delivery company to investigate and we have resolved this for you on our side.

Please don't hesitate to reach out if we can assist you with anything else in future.

Kind regards,

Time4Sleep

Rated 4 out of 5 stars

Would have been 5 star IF assembly…

Would have been 5 star IF assembly instructions were included in delivery. None in boxes

21 July 2026
Time 4 Sleep logo

Reply from Time 4 Sleep

Hi,

Thank you for your review.

We are sorry to hear the instructions weren't included in the boxes, this is a complete anomaly and we can only assume that this was a human error at the manufacturers.

I can see that one of my colleagues provided you with the instructions as soon as you reported them missing. Please do not hesitate to reach out should we be able to assist you with anything further.

We are very glad to hear that besides the missing instructions, your experience has been 5 stars.

Kind regards,

Time4Sleep

Rated 5 out of 5 stars

Very quick to respond and rectify any issues

A mark on the headboad from damaged packaging. The courier was not very reliable after arranging the delivery the day before we received it. Claire (Senior Customer Service Advisor) liaised and fed back to the delivery company and quickly rectified the situation for us. Thank you.

26 July 2026
Rated 2 out of 5 stars

Flat pack bed it most certainly was ..

Flat pack bed it most certainly was ... lot of work to put together instructions ok not great and delivery was not very good bed was delivered and they forgot to unload mattress so wasn't delivered then it came 3 days later damaged ...

17 July 2026
Time 4 Sleep logo

Reply from Time 4 Sleep

Hi,

Thank you for your review.

We are really sorry to hear that you experienced difficulty with your build and that the mattress arrived after expected and damaged.

I can see that we have resolved this for you and you have advised that you are happy with your resolution. Please don't hesitate to reach out should we be able to assist you with anything further.

Kind regards,

Time4Sleep

Rated 5 out of 5 stars

I would definitely recommend this…

I would definitely recommend this company, excellent correspondence, prompt delivery, friendly & polite delivery personnel. As for the bed, just wow, versailles is exceptional, quality is second to none. We love it.

24 July 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful product, delivered earlier than expected, great staff - family firm- and staff were super helpful with enquiries, wouldn’t hesitate to buy from this company again xxx

16 July 2026
Rated 5 out of 5 stars

Exceptional customer service

The customer service is exceptional and I’m absolutely impressed in how swiftly my queries was dealt with. They really go the extra mile to ensure you are happy with your order or advise you when you are not exactly a ‘Bob the builder’ I wouldn’t hesitate to purchase additional home items with them in the future.

24 June 2026
Unprompted review
Rated 3 out of 5 stars

Customer Service

After waiting 5 weeks for delivery once the bed pieces were unwrapped from their box’s all of them had marks or dirt on them.
After customer services got in touch they sorted out my issue straight away, offered a full replacement or a discount. This matter has been sorted, excellent customer service and prompt action

16 July 2026
Time 4 Sleep logo

Reply from Time 4 Sleep

Hi Angela,

Thank you for your review.

We are really sorry to hear that your bed frame arrived in a less than perfect condition, please know that we have raised with the manufacturer who will investigate this internally.

We are very pleased to hear that we have now resolved your issue and that you are happy with the customer service you received and the prompt resolution.

Please don't hesitate to reach out should we be able to assist you with anything further.

Kind regards,

Time4Sleep

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