Very bad network complaint system Very poor
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We contacted timble customer service and Sheela picked the call but the way she responded to us was not so friendly... We were constantly trying to contact customer service for about 1-2 months cuz of... See more
Company replied
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more
Company replied
I am timbl wifi user from ambala amd facing issues with timbl frequent disconnects. Everyday i have to report issues and there team is telling some power issue are there and we are resolving it. It... See more
Company replied
Field team and customer support is doing excellent job for resolving the customer issues on time..Good job very impressive.
Company replied
Excellent service and Very Good Broadband speed with nominal price. Service teams are very supportive 👏
Company replied
Timbl is a best internet 🛜 in my area good experience with Timbl
Company replied
Best services in Chhatarpur, loved the speed, overall a good experience .
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Timber service very very fast service to proud you timble
Company replied
Superb experience with timble. Timble service provider pallavi help me.
Company replied
Timbl broadband service is very good in my area
Company replied
Good service and fast internet
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Timbl services are best in my area
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service is good
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Great work and service Kashish.Thank you
Company replied
service is very good
Company replied
Having great experience.Customer care support is very cooperative
Company replied
Excellent internet service provider
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India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more
Company replied
Very bad service, last four days no internet connection.several times contect to customer care but replied technician allocated will rectify by 3.30 pm. But no one came .this happens from last three d... See more
Worst internet service provider, Worst customer service I got trapped in 9 month plan. It was the worst decision I made in years Customer care make fake promise every day, speed provided vs advertisem... See more
Company replied
from the past three month, after raising multiple complaints & On-Site visits the issue is not been resolved.My wifi router will frequently switched off the wifi signal and wifi is getting disconnecte... See more
Company replied
My customer id is 2042652 and I am facing network problem since October 2025. I had complaints alot to the timbl service provider but after few days no one attending the call and I can't even do com... See more
Company replied
One of the most trash ISP in the market for internet, unstable connectivity the speed does fluctuate, they don't provide VoIP, Getting a connection is super hard too. You have to pay online and... See more
Company replied
very poor broad band service every day once or twice a day, the internet stops working, no response from customer service ever. never even a call back. strongly recommend not using their broadband
Company replied
Very bad service overall team no response on anything Ticket raised 12 days ago for shifting team no response till now overall team very bad people. I recommend do get other services these peop... See more
Company replied
Pathetic service, got a new connection 5 days back, and it's not working from the the first day itself. Customer care service is pathetic, getting no response for last 5 days. I am just stuck by... See more
Company replied
Customer ID - 2102759 Timble Broadband has to be one of the most unprofessional service providers I’ve ever dealt with. My internet has not been working for the last 10 days, and despite raising... See more
Company replied
Timbl is fraud company there wifi most of the time get connectivity problem no internet showing lots of problems are there in the wifi. My Wifi is not working from 2 weeks(14 days) they don't respond... See more
Company replied
I should say I have never seen this irresponsible service partners and employees working over there are non empathetic , I am raising my issue from last 10 days but unable to get a revert call for my... See more
Company replied
worst internet provider i have used so far. i have used about 4 to 5 connections over the years and can confidently say this one has been worst. dont chase the cheap rates, it cannot stand a few hours... See more
Company replied
Worst wifi ever it is not even working.🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮. Team is not picking phone🤮🤮🤮🤮🤮🤮🤮🤮.Dhang se conversation bhi nahi karte . Pleas... See more
Company replied
Frequent disconnections. Late response time. I am a new user of timbl, was too much excited to experience the services, however after 2 months i am so disappointed with the service. In 2 months i ha... See more
Company replied
I am frustrated now. Every morning when I wake up, there is no connectivity in bakwas timbl network. Why do you guys have bad temperament of not to give service after receiving money from customers... See more
Company replied
Service quality from Timble has been consistently disappointing. The network fails multiple times a day, and even when it works, the speed is far below the commitment given at the time of installa... See more
Company replied
I bought 200mbps plan from Timbl on 12.07.2025 and till now, in last 34 days it worked hardly 7-8 days only. Almost daily you will face CONNECTED WITHOUT INTERNET/NO SPEED. No one bothers to l... See more
Company replied
Customer ID 2107151 Already raised the issue to appellate authority multiple times but no resolution from them too. I have been using Timbl internet and the experience has been extremely frust... See more
Company replied
I have been begging their support to reset my password since 2 days, because my password has expired and I'm disconnected. So I can't change it myself. But the Support can do it easily. How big of... See more
Company replied
My internet not working last five days also unable to raised complaint it seems to say your connection issue fix within 4 hour but last 5 day it looks like same red light in router id is 2102330
Company replied
It is good. Update: Definitely not good. Very bad support. My password got expired and I have been messaging, calling the support for so long, still my issue is not resolved. I am just getting a... See more
Company replied
Worst service.. every alternet day I have to raise complaint for no internet connection...and no one here to listen and solve the issue..no response from customer service team. I had paid the full yea... See more
Company replied
My account number is 2104515 in Jhalwa Prayagraj. I have been facing connectivity issue since 30 october 2025. Neither customer care number is active nor chat support. I recharged recently for a year... See more
Company replied
worst service. there is no internet since 30 oct 2025 to 8 Nov 2025. after that internet is available but speed is less than 1mbps. what bullshit. if you go to support page and want to do complain, th... See more
Company replied
Very poor customer services as there is a network issues facing since last two days but not even your reps are ready to address the issue or attend the call… very very poor and very sad to say
Company replied
Company as well as employee is a fraud he said yes to all when the met the target but after that Company o its employee turn. It back with their words
Company replied
The moment Internet service is down, the customer care number will also become unreachable. And the web page too can’t be assessed
Company replied
Don't know Abt speed and all but I changed my mind after having a talk with them,they don't have manner to talk to the customer.Firat impression is bad can't go long with them.
Company replied
Hey You people should be ashamed, you get work done for the whole month and don't pay. I spent around Rs 6000 on petrol within a month. and ₹500 worth of Gond and my efforts It's b... See more
Company replied
Worst wifi ever it is not even working.🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮. Team is not picking phone🤮🤮🤮🤮🤮🤮🤮🤮.Dhang se conversation bhi nahi karte . Please koi... See more
Company replied
Pathetic service. Most of times there is no internet or very slow speed. No one will respond from timbl on complaints.
Company replied
Company details
Written by the company
RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...
Contact info
Udyog Vihar Phase 5, 120016, Gurgaon, India
- donotreply@timbl.co.in
- www.timbl.co.in
2.7
Poor
1K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its not working I have experienced very…
Its not working I have experienced very bad . It is so bad connection. Again and again same problem happens after some days . Don't buy timbl wifi
28 March 2026
Unprompted review
Reply from timbl Broadband
Dear Sonali,
We sincerely apologize for the inconvenience you experienced with Timbl services.
The issue has now been resolved. Kindly check your connection and confirm whether it is working fine.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Regards,
Team Timbl
We contacted timble customer service…
We contacted timble customer service and Sheela picked the call but the way she responded to us was not so friendly... We were constantly trying to contact customer service for about 1-2 months cuz of the wifi no internet issue.. each day we tried to contact them for abt 1 hr but they didn't picked a single call of ours.. today by mistake, they picked the call and the way she responded genuinely made us angry.. she tried to threaten us.. Hum logo ne 1 sal ka recharge is liye krvaya hai kya? Nhi ap smj kr dheko 2 months se wifi work nhi kr rha. Lagatar hum inko complaint kr va rhe hain for ts result... Truly unsatisfied by the customer service..
24 March 2026
Unprompted review
Reply from timbl Broadband
Dear Mamta,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Reply from timbl Broadband
Dear Customer,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team Timbl
very bad service in haldwani har mhine…
very bad service in haldwani har mhine main kam se kam ek hafta service break rahti hai customer care main valadity ke liye complain karne par koi responce nhi milta hain
16 March 2026
Unprompted review
Reply from timbl Broadband
Dear Jeevan,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
worst services
I should say I have never seen this irresponsible service partners and employees working over there are non empathetic , I am raising my issue from last 10 days but unable to get a revert call for my issue. first of all no services provided amount has been taken and now not refunding and not even giving me assistance . highly non recommendable .
17 February 2026
Unprompted review
Reply from timbl Broadband
Dear Srishti,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Very bad network complaint system Very…
Very bad network complaint system Very poor
31 January 2026
Unprompted review
Reply from timbl Broadband
Dear Jitender,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Excellent internet service provider
Excellent internet service provider
21 January 2026
Unprompted review
Reply from timbl Broadband
Dear Raghubir,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Good Internet Timbl budget Plan
20 January 2026
Unprompted review
Reply from timbl Broadband
Dear Suraj,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Superb experience with timble
Superb experience with timble. Timble service provider pallavi help me.
17 January 2026
Unprompted review
Reply from timbl Broadband
Dear Dharmesh,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Just sometimes have some technical…
Just sometimes have some technical issues & upload speed is slow whenever you upload any file to any website otherwise internet speed is good have also good amount of discount
4 January 2026
Unprompted review
Reply from timbl Broadband
Dear Customer,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Having great experience.Customer care…
Having great experience.Customer care support is very cooperative
5 January 2026
Unprompted review
Reply from timbl Broadband
Dear Meenu,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Umesh,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Field team and customer support is…
Field team and customer support is doing excellent job for resolving the customer issues on time..Good job very impressive.
3 January 2026
Unprompted review
Reply from timbl Broadband
Dear Ravi,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Excellent service and Very Good…
Excellent service and Very Good Broadband speed with nominal price.
Service teams are very supportive 👏
25 December 2025
Unprompted review
Reply from timbl Broadband
Dear Manoj,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Vinod,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
World ki sb se gatiya or third class…
World ki sb se gatiya or third class service h es company ki mene conacation lea tha 3 month ho gae h aaj tk 100 baar camplent kr chuka hu koi solution nhi hua na hi koi senior se baat krwa ta h ,na y log jsa bol te h vsa hota h sb bavkas h sb se bekar service h en ki baato me koi na aaae sb kuch fake h
25 December 2025
Unprompted review
Reply from timbl Broadband
Dear Mukesh,
We apologize for the inconvenience caused by the Timbl Services.
We have forwarded your complaint to the relevant department. Kindly request you to please attend the call or click the chat link if you receive it from Timbl.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Reply from timbl Broadband
Dear Nandu,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Worst internet service provider
Worst internet service provider, Worst customer service I got trapped in 9 month plan. It was the worst decision I made in years Customer care make fake promise every day, speed provided vs advertisement has a 10: 1 ratio Fake promises of repairs every day. Connection drops multiple times every day.
1 December 2025
Unprompted review
Reply from timbl Broadband
Dear Puneet,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Reply from timbl Broadband
Dear Ankita,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Pathetic service
Pathetic service, got a new connection 5 days back, and it's not working from the the first day itself. Customer care service is pathetic, getting no response for last 5 days. I am just stuck by paying my money.
It's advisable, pls do not get caught in this fraud.
Updating after 20 days,
It's been 20 days, when I asked them to discontinue and refund, they took the router but no refund till date.
10 December 2025
Unprompted review
Reply from timbl Broadband
Dear Pankaj,
We apologize for the inconvenience caused by the Timbl Services.
We have forwarded your complaint to the relevant department. Kindly request you to please attend the call or click the chat link if you receive it from Timbl.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
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