TicketSales.com Reviews 

29,311
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 5,624 reviews, reviewers had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate and allows them to purchase tickets quickly and smoothly without major issues. People also deeply appreciate that the overall process of finding and securing events is exceptionally smooth and straightforward. However, some customers also noted specific issues regarding the seat selection details during their online booking. Some reviewers were not happy with finding exact seat locations or viewing helpful maps before completing purchases. Additionally, a few people mentioned unexpected extra charges, high prices, or confusing currency details for tickets.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting a fast, straightforward, and easy ordering... See more

Website

Customers consistently note ambiguous experiences with website, as opinions about the platform are deeply... See more

Order

Reviewers mention ambiguous feedback about order processes, highlighting a mix of very different experiences.... See more

Price

Customers consistently express deep disappointment and frustration with pricing, frequently describing... See more

Location

Consumers find location to be ambiguous regarding ticket maps and venue details. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would have rated you guys a 5 if when I tried on my phone and laptop both, I couldn't see on the floor plan the exact location of the seat, I could only see the section. Maybe I just didn't know whe... See more

Company replied

Rated 4 out of 5 stars

Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more

Company replied

Rated 4 out of 5 stars

I tried to get 1 more ticket using AXS and the site said sold out. Through this venue, I successfully found the ticket at a fair price.

Company replied

Rated 4 out of 5 stars

Upper section 3. No row designations. Would like to see actual seat locations when making selection. Good, not great experience. That said, looking forward to the show.

Company replied


Company details

  1. Event Ticket Seller
  2. Event Technology Service
  3. Hobby Store
  4. Online Marketplace

About TicketSales.com

Written by the company

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

TicketSales.com was founded in 2017. TicketSales.com’s fan-first approach makes it easy to find tickets to live sports, concerts, and theater events. TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

TicketSales.com's Ticket Talk Blog is an acclaimed and go-to source for live event news, on sale announcements, and tour schedules.

TicketSales.com Reviews:

TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. To read verified TicketSales.com reviews, see below. Read more featured TicketSales.com Reviews.

Is TicketSales.com Legit?

TicketSales.com is a legitimate, well-known secondary ticket marketplace that's been around since 2017. TicketSales.com customers consistently rate the company high due to their industry-leading customer support, safe and secure payment processing, and 100% Guarantee for valid and authentic tickets.

TicketSales.com Support:

Need help with an order? The TicketSales.com Customer Care team is ready to help.

TicketSales.com Customer Care is open 9am-1am Eastern, 7 days per week. Please reach out to the Customer Care team:

Phone: (888) 729-4718
Email: customercare@TicketSales.com
Live Chat: TicketSales.com Live Chat

TicketSales.com is Top Rated!

Written by the company

Trusted by Millions
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible – helping millions of fans attend events they love.

100% Buyer Guarantee

Authentic, Accurate, and On Time

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Contact info

4.1

Great

TrustScore 4 out of 5

29K reviews

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4.1

All reviews

(29,311)

5,152 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to complete

31 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Brian,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

I've wanted to see Loreena in concert…

I've wanted to see Loreena in concert for years.

31 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Jim,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 1 out of 5 stars

Stay Away!

They sold me tickets without giving me seat numbers. Who does that? They would not refund me or help me at all. I later discovered that they are twice the price of just going to the venue website directly. BEWARE!

28 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Sharie,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 4 out of 5 stars

Great experience however I couldn't…

Great experience however I couldn't figure out how to purchase reserved seating

31 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Nicole,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 1 out of 5 stars

Horrible

Horrible, can't return a mistake, no visible warnings need micro scope so you don't get screwed...

Sucks

30 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Eric,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 3 out of 5 stars

Map doesn't show exactly where the…

Map doesn't show exactly where the seats are.

30 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello Deana,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Ease of use

Ease of use, good selection.

30 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Ken,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 3 out of 5 stars

I don't understand why I am waiting for…

I don't understand why I am waiting for a third-party to get tickets

30 July 2026
TicketSales.com logo

Reply from TicketSales.com

Hello John,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy to use

Easy to use, customer friendly.

30 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Sherrie,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Very easy process.

Very easy process.

30 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Helo Stephen,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

easy to navigate

easy to navigate, prices shown are all inclusive of fees and taxes. great experience

30 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Susan,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Easy buying!

29 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Stacey,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

Had trouble at first but got it done

Had trouble at first but got it done

29 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Chile,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 2 out of 5 stars

could not choose seats

29 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Wayne,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 3 out of 5 stars

Difficult to order

I am new at ordering online tickets. I found the experience difficult.

29 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Jeani,

Thank you for taking the time to share your feedback with us. At TicketSales.com, we strive to provide excellent service and appreciate input that helps us improve.

We would love to assist you further. Please feel free to contact our customer support team at customercare@ticketsales.com with your order details, including your name, order number, and contact information. One of our representatives will review your concerns and do their best to resolve any issues.

We value your business and look forward to helping you.

Regards,
Maria Garcia
TicketSales.com Customer Care

Rated 5 out of 5 stars

Nice seat preview before buying

Nice seat preview before buying. Easy and quick in and out.

29 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Brenda,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 4 out of 5 stars

Show said sold out...still found tickets

I tried to get 1 more ticket using AXS and the site said sold out. Through this venue, I successfully found the ticket at a fair price.

28 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Ease of navigation

Ease of navigation

28 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Christine,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

Be with my friend

Be with my friend

28 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Louise,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

Rated 5 out of 5 stars

So far easy and reasonably priced

So far easy and reasonably priced

27 July 2026
Unprompted review
TicketSales.com logo

Reply from TicketSales.com

Hello Jim,

We hope all is well. We value your business and hope you use TicketSales.com for your future events. Please reach out to us at customercare@ticketsales.com if you have any additional questions or concerns. Thank you.

Sincerely,
Maria Garcia,
TicketSales.com Customer Care

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