TicketsCenter Reviews 

9,697
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the website is exceptionally easy to navigate, allowing them to complete their ticket purchases quickly and without any unnecessary hassle. People truly appreciate the smooth booking process and the straightforward layout when planning to attend various live events. However, some people mentioned that it is quite frustrating not being able to view the exact seat locations on the map before completing their ticket purchase. A few reviewers also noted unexpected upcharges, high delivery costs, and expensive service fees suddenly added to their final orders.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event Ticket Seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

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4.6

All reviews

(9,697)

8,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam or Incompetence

Sent me tickets I ordered on a web site my computer didn't recognize. Worked with them (AI) to resolve it over 2 hours never could. Never an issue with Ticketmaster or StubHub. I blame myself for using them, but my advice pay a little extra and use reputable ticket brokers.

6 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

Thanks for raising this, Joseph. Our support team can be reached at 877-698-0133 if the delivery issue is still unresolved.

Rated 1 out of 5 stars

I am a 78 year old single guy

I am a 78 year old single guy. I can’t barely use a computer and do not have access to a printer,
Please help me on this issue. Can you send my tickets to me in the mail? I really don’t know what to do and I am not too good on computer stuff….I am old. I want to take my brothers to the game on Sept 1.
Thank you, Ed Weidner

9 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for writing in, Ed. The best next step is a phone call to our support team at 877-698-0133. They can find your order and walk you through how to get your tickets before September 1.

Rated 4 out of 5 stars

It was easy to buy the tickets but the…

It was easy to buy the tickets but the pop ups at the end make it frustrating : (

9 August 2026
TicketsCenter logo

Reply from TicketsCenter

The offers shown after checkout are entirely optional and have no bearing on the ticket order. Order and delivery information is available on the support line at 877-698-0133, with your order number.

Rated 5 out of 5 stars

Person

First time using buying. Great job !!

9 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for choosing us, Judy. Hope to see you back next time!

Rated 5 out of 5 stars

Fast and super easy

Fast and super easy - no problems at all!!

8 September 2025
TicketsCenter logo

Reply from TicketsCenter

Thanks for the review! Love to hear it!!

Rated 1 out of 5 stars

Never received my tickets

Never received my tickets. The show is tomorrow. $500 for two people for a matinee of Hamilton. I have to beg them at the box office and show them my seat assignments and confirmation and hope they let us in! The ticket center has zero customer service. If they don't let us in I have to apologize for spoiling my wife's birthday and file a dispute with the credit card company. What kind of B.S. is that?!

8 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

Ray, our support team can be reached at 877-698-0133. Please contact them with your order number so they can follow up on this and confirm the outcome of the event.

Rated 1 out of 5 stars

You attached required cost to…

You attached to many required cost to my tickets. This is not good practice. I continued as I already had tickets and family could not afford to go with these prices, so continued as I was not given an option to decline then.

8 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for raising this, Rebecca. Please contact our support team at 877-698-0133 with your order number so they can review the details of your order with you.

Rated 1 out of 5 stars

POS company

complete POS company. No exchanges. My daughter purchased tickets for us at the wrong venue. Their reply? Sucks to be you. "Our policy" says all sales final. When did companies stop having decent customer service? Expect NOTHING from this POS company.

8 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

Thanks for the feedback, David. Listings come from licensed third-party resellers, and placing an order takes that inventory out of availability. For this reason, all sales are final and orders can't be changed or canceled (except as required to comply with applicable law). Our support team can be reached at 877-698-0133 with any questions about your order.

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