Ticket.dk Reviews 

5,140
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Very much annoying.the flight is cancelled after 4 days of reservation.though I have paid ticket didnt confirm the ticket with the airlines and it was just like cheating and giving me extra stress.i h... See more

Rated 5 out of 5 stars

Smooth and efficient booking with ticket.dk I recently booked a flight through ticket.dk, and I had a very positive experience. The booking process was quick, straightforward, and hassle-free, much... See more

Rated 4 out of 5 stars

I made booking online i only got confirmation, but i didn't receive my ticket, so i became scared, just for curiosity i check it on trustpilot.com and found very negative feed back. so i got scared. b... See more

Rated 4 out of 5 stars

After paying for the tickets. I immediately received by order no. although the airline booking reference came shortly after. I know there are many 1 and 2-star reviews of this website but mine w... See more

Company details

  1. Travel Agency

Ticket.dk

Written by the company


Contact info

2.8

Average

TrustScore 3 out of 5

5K reviews

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2.8

All reviews

(5,140)

236 reviews in the last 12 months

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Rated 2 out of 5 stars

No instant and clear receipt received…

No instant and clear receipt received for your purchase.
You have to thoroughly search for your receipt. Personally, I never managed to find the receipt, despite I was logging on with my e-mail address and order number as requested. Subsequently, I had to do screen dumps to get what looks like a receipt, that I can provide to my company.

23 July 2022
Rated 1 out of 5 stars

Totally waste of money

Totally waste of money. No service at all. Our flight was rebooked twice 1 day before departue and all our traweling plans where deleted. No help at all from ticket. Lufthansa agreed to an refund but ticket Will not give is our money!!!

22 July 2022
Unprompted review
Rated 1 out of 5 stars

No response to a trip cancelled by…

No response to a trip cancelled by mistake... Very unprofessional... Can't believe that this company is allowed to do business... The customer service is non existing, we tried everything form phone calls til email, and nothing. We where supposed to travel in 2 weeks, now we don't know anything!??

21 July 2022
Unprompted review
Rated 1 out of 5 stars

One of the worst travel agency

One of the worst travel agency. I bought ticket from them, the airlines has canceled the flight. I send them(ticket.dk) message, they reply after 2 weeks. After that I again send message to them for refund, they never reply... I called the airlines, they said your agency need to send message or contract them... ticket.dk..ticket.fi really a bad option to choose for buying your ticket.

20 July 2022
Unprompted review
Rated 1 out of 5 stars

Just bought tickets and money was taken…

Just bought tickets and money was taken but no tickets.
They claim "an error happened"

Luckily their payment system is so messed up that they only drew 21,22 DKK, in stead of 2122,00 DKK.

Bank contacted, card now blocked.
SCAM company. Don't go there!!

15 July 2022
Unprompted review
Rated 1 out of 5 stars

Do NOT buy or book anything from this…

Do NOT buy or book anything from this company! They do not help at all even if you want to pay the fees and penalties for your rebooking. They do not pick up calls, they do not call you back and all they write in an e-mail is call the airline for help.

13 July 2022
Unprompted review
Rated 2 out of 5 stars

E ticket issued very late.

E ticket issued very late.

No customer service operations for Denmark.

No reply to my emails!

Swedish phone numbers could never be reached!

Won't buy again!

3 July 2022
Rated 1 out of 5 stars

The worst travel agency ever

The worst travel agency ever. Our connecting flight from Sri Lanka to Denmark through England was canceled, and the company just informed us about it. That's it. We are abandoned in the midway without getting a connection flight. And we can't leave Sri Lanka because we got visa only to Denmark but not to England. And the customer service does not answer. We're still trying daily.
Never never again. Please don't get the trap into this worst company.

30 June 2022
Unprompted review
Rated 1 out of 5 stars

Customer Service is the worst!

Customer Service is the worst!
I had paid almost 100 USD for changing flight dates, but their website has no option to change it yourself. Instead, one must call their office, which is only open between 10-13. I started calling at precisely 10 and after one hour I couldn't get hold of them.

23 June 2022
Rated 2 out of 5 stars

Disingenuous

Lot of annoying spam and misleading prices . Sends you mails Telling you to book a seat, but when you try and do it there is a fee involved. Probably works fine just annoying to use.

22 June 2022
Rated 1 out of 5 stars

Ticket.com is the worst ever

Ticket.dk is the worst ever, stay away from it. Very very poor customer service, you Can not get in touch with them, if you want to change the name just a simple one letter, they say it can not be change while the Airlines (Emirates) says it is possible and and very easy for a fee of 700 krones. I hope they se and react to my booking.

8 June 2022
Unprompted review
Rated 2 out of 5 stars

Tickets suddenly cancelled

I had booked tickets, but suddenly they got cancelled. Explanation being that they had the wrong price on the website. New tickets are almost twice the price, and there are no more seats on the plane I was supposed to go on, so me and my boyfriend will be traveling separately.
Only good thing was that I got my money back. Will never use Ticket again or recommend it to anyone.

24 May 2022

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