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ThriftBooks Reviews 

2,887,503
•
TrustScore 4.5 out of 5

4.7

Book Store
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Review summary

Created with AI, based on recent reviews

Considering 497,983 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably vast selection of books available across a wide range of genres at very reasonable and affordable prices. People consistently share positive feedback about the quick delivery times and the reliable condition of the items they purchase online. Though some reviewers were not happy with the condition of their books, noting unexpected damage, missing pages, or heavy wear compared to the listings. A few other people also felt that occasional delivery issues, incorrect items, or missing packages negatively affected their overall shopping experience and satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the vast selection of titles,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping and timely... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items arrive in great condition as... See more

Price

People report positive experiences with price, frequently highlighting affordable and reasonable costs.... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that website orders are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two copies of the same title. Both books, paperbacks, were in pristine condition. I’m very pleased with the ease of ordering and with the expeditious response. My books arrived within fiv... See more

Rated 5 out of 5 stars

Thrift books vast selection of titles as well as range of prices and great shipping, you are my go to source for all manner of reading materials. Thanks you so much, hope to order again from you soo... See more

Rated 5 out of 5 stars

The book really is full of great questions and the answers too! I learned something and I am hoping my great grand kids will continue to ask lots of why questions. As I've gotten older, I've come to... See more

Rated 5 out of 5 stars

Exceeds all expectations! I have never received a book that arrived later than expected and in worse condition than described. The prices are great and often this is the only place I can find the... See more

Company details

  1. Book Store
  2. Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3M reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.7

All reviews

(2,887,503)

468,126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good condition

Books arrived on time and in good condition. One thing I wasn’t appreciating or expecting (!) was that upon opening of the package I found a printout of the add for burial insurance…. Which struck me as odd.

7 August 2026
Rated 5 out of 5 stars

A great place to buy books

A great place to buy books, at wonderful prices! Prompt delivery! and lots of notifications as to when it will be delivered, and when it has been delivered. Thanks so much!!!!

9 August 2026

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