Third Rock Energy Reviews 

344
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality and robust build of the products, noting they are rugged and feel well-made. Many buyers are happy with the excellent performance of the chargers and cables, finding them straightforward and effective for charging. However, some customers noted minor issues, such as one product having missing velcro straps, or requesting a sturdier reel for storage. A few other people also felt that some items were missing components like the storage bag, or that the initial setup required a specific unplugging sequence.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality, sturdy build, and reliable... See more

Quality

People report positive experiences with quality, highlighting that items are well made from sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a simple selection process and an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the 16A CEE version with 10m lead. It's rugged , has an informative display of the usual volts, amps, etc. When powered-up it initially displays the cumulative energy (kWh) used to date, th... See more

Company replied

Rated 5 out of 5 stars

This EV charger cable is absolutely excellent. Well made, sturdy and rugged. I bought it on recommendation from my EV charger installer so that I can park my EV in the garage whilst it is on charge.... See more

Company replied

Rated 5 out of 5 stars

Charging cable was delivered quickly, well packaged and comes in a high quality padded bag. It is straightforward in use and it performs well. I have tried both the 10 and 13 amp settings, and using a... See more

Company replied

Rated 5 out of 5 stars

Extremely fast delivery; EV charger arrived very well packaged. Product looks and feels good quality. Tested fine first time; easy to use! 10m cable is heavy duty & substantial and included carry bag... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Auto Accessories Wholesaler
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Car Equipment Accessories Store

Written by the company

🔋 UK Specialists in Portable EV Chargers & Cables Third Rock Energy is a leading UK family-run business dedicated to supplying safe, high-quality electric vehicle charging equipment. Since 2019, we have specialized in premium portable EV chargers and durable Type 2 charging cables specifically designed and rigorously tested for use across the British market. Our commitment to quality ensures we only stock products carrying the highest levels of certification, including UKCA, CE, and TUV. This is the core of our business: providing reliable, certified EV plug-in chargers so you can charge with absolute confidence. Based in Pontefract, West Yorkshire, our team leverages extensive, in-depth industry knowledge to serve EV owners nationwide. We pride ourselves on exceptional customer service, treating every customer, supplier, and partner with the friendly, helpful approach we would expect ourselves. Whether you need guidance on a 3kW 13A charger for your home or advice on a high-power 22kW 3-phase commercial cable, we are always happy to offer expert help with no obligation to purchase. You can contact our UK team directly via email at hello@thirdrockenergy.co.uk or by phone on 0333 772 6098


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality :)

The 13A charger is really good. Top quality. I'm very pleased that I purchased from Third Rock. :)

30 January 2025
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Reply from Third Rock Energy

Thank you so much for your feedback

Rated 5 out of 5 stars

excellent and rapid response to my…

excellent and rapid response to my technical question and the charging cable was dispatched quickly and arrived with me without delay.

3 February 2025
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Reply from Third Rock Energy

Thank you so much

Rated 5 out of 5 stars

Great product

Great product. Fantastic service. Glad I bought from you.

16 January 2025
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Reply from Third Rock Energy

Thank you, hope to see you again

Rated 5 out of 5 stars

Great company

Great company. Good communication and very professional service. Thank you

7 January 2025
Third Rock Energy logo

Reply from Third Rock Energy

Thank you David

Rated 5 out of 5 stars

Great Company

Quality cable, great price, fast delivery. Can't ask for more than that.

13 January 2025
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Reply from Third Rock Energy

Thanks Dan

Rated 5 out of 5 stars

Good company I would use again

Product brought from Third Rock Energy for charging an EV.
Good solid item and what was described on line with it's function and use was accurate.
Delivered within 48 hours of ordering.
Good company I would certainly use again.

11 January 2025
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Reply from Third Rock Energy

Thank you

Rated 4 out of 5 stars

It was easy to navigate the website and…

It was easy to navigate the website and chose the version of 13 amp charging cable required for my vehicle.
I have only registered as 4 stars since I have not yet been able to test or try out the cable as I have not yet collected the vehicle.
Following previous experience from other users I have no reason to suspect that if there was anything wrong Third Rock would be happy to assist in putting it right.

12 January 2025
Third Rock Energy logo

Reply from Third Rock Energy

Thank you Nicholas

Rated 5 out of 5 stars

Buy with confidence from Third Rock…

Buy with confidence from Third Rock Energy Ltd. Great communication and excellent customer service. If you require an EV charger at a great price and excellent product support place your order with them you won't regret it. Great products.

8 January 2025
Unprompted review
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Reply from Third Rock Energy

Thank you Richard

Rated 5 out of 5 stars

Brilliant service and product

Was looking for a 3-pin charger for our car, looked on the forums and 3rd Rock cropped up a lot. Recommended for quality and customer service. My experience was excellent, speedy despatch via dhl in the run up to Christmas meant that we had it for our journey to Cumbria. Quality of the product seems excellent so far. It usefully displays kWh consumed so can reimburse people when I’ve used it round at theirs. Very happy 😃

18 December 2024
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Reply from Third Rock Energy

Thank you Jonathan

Rated 5 out of 5 stars

Excellent Product

Product works great and was quickly shipped. Able to charge car from our outside port.

26 November 2024
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Reply from Third Rock Energy

Thank you

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