Excellent Customer Service. my old helmet was a shark size large so ordered an new shark helmet the same size. It arrived quickly but seemed a bit tight . I contacted Amelia and explained the s... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Motorcycle Dealer
- Motorcycle Parts Store
- Motorcycle Shop
- Tire Shop
Written by the company
Crossan Motorcycles was founded in 1986 by biker ex road racer Adrian Fegan , who over the years has competed in Irish Road Racing and both the Manx GP (gaining a silver replica) and TT Starting out in a poultry shed at his fathers farm, the shop soon flourished and expanded. 30 years on and its one of the biggest on the Island of Ireland and supplies customers all over the world on a daily basis. We love high quality products that work well, such as Arai helmets which we are passionate about. We are well known for our large stocks of arai helmets and for being Arai custom fit , service and parts experts. Our team includes John (an ex Road Racer himself and our tyre Guru, Sean our parts and accessories guy, Richard our clothing expert is a passionate biker who rides his bike all year round. Coly Curran is our head of mail order and thevisorshop.com order processing team, again Coly is a biker himself for over 20 years and has great knowledge of bikes and biker gear. Our main aim is Quick dispatch and amazingly quick worldwide delivery.
All the Top Brands from a proper Brick'n'mortar Bike Shop with Massive Stock
Written by the company

- Free Delivery all over the UK & Ireland
- If your order is over £50 we offer FREE UK & IRELAND Delivery, no extra charges for Highlands or Islands.
- 60 Day Money Back Guarantee
- We promise to REFUND IN FULL any goods purchased which are unwanted or otherwise and returned to us within 60 days.
- KEEPING YOU INFORMED
- Full tracking of your order from start to finish enables us to keep you informed every step of the way.
FAST WORLDWIDE DELIVERY
Hassle Free Returns
Contact info
51 Crossan Road, BT34 2HY, NEWRY, United Kingdom
- 442830850911
- info@thevisorshop.com
- www.thevisorshop.com
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Replied to 71% of negative reviews
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Tyres arrived as ordered on time to…
Tyres arrived as ordered on time to mainland UK
can’t ask for more
Items received well packaged but
Items received well packaged. Advice on dispatching etc all good. One minor constructive criticism is that the item is advertised as a single so I order qty two. When the package arrived I found that the item is actually supplied as a pair! If I may make a suggestion, make it clear on your website that these items are supplied as a pair. If I order from visor shop again I will ask first before ordering.
I've used the visor shop several times
I've used the visor shop several times, never had a problem so will continue to use them.
Excellent service.
Everything was straightforward.
Delivery was prompt.
Goods were well packaged.
I will use this website again in the future.
Arai X5 tour visor .perfect fit as was…
Arai X5 tour visor .perfect fit as was the pinklock insert . genuine visor and pinklock .fitted to my helmet perfectly .I'll give 10/10
Order arrived in a timely manner and…
Order arrived in a timely manner and they were quick to respond when I reached out with questions. Ordered a pair of comfort fit cheekpads for a Schuberth S3, and the items arrived in their original packaging! Highly recommend to anyone looking at ordering from here.
I’ve been using the visorshop for a…
I’ve been using the visorshop for a while now and it’s always been very straightforward. Easy to deal with and top quality gear. Would highly recommend
They had the hard to find product
They had the hard to find product. It was fast. I received it in good condition, even though the box was, messed up and it looks fantastic on my helmet, so yeah, I’m very satisfied.
I had ordered an item from your…
I had ordered an item from your business and recieved e mail on the fact it was shipped. However the problem here is I recieved nothing to this date of 8-10-2026 and it was ordered on 8-3-2026. I would like either my money back or the item. I will leave that choice to you. As of now I personally would not recomend anybody to order from you unless the have $100.00 they just don't want.
I bought a motorbike backpack from…
I bought a motorbike backpack from these guys, great price and delivery was very fast,I will definitely buy from them again
Managed to easily find the visor and…
Managed to easily find the visor and parts I needed. They arrived in good time, all fitted exactly and easily.
Good service as usual.
I live on the Isle of Wight
I live on the Isle of Wight, I have used these guys 3 or 4 times lately and their service is better than 5⭐️’s. They confirm order abruptly and dispatch swiftly, hence I get my parts within 3 days 👍. Believe me, that is excellent service to the island. Thank you and look forward to dealing with you next time .
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
The only thing that I can say was…
The only thing that I can say was thatcI hadvto pay 25.00 extra in fees for delivery. Other than that I received excellent customer service! I wish there was a wayvto estimate the import fees innorder to nake an informed purchase.
Ordering was straightforward
Ordering was straightforward, items were delivered intact and promptly
Fast delivery arrived on time
Fast delivery arrived on time. Good price too 😀 would purchase from again.
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