The Trouble Club Reviews 

68
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly engaging speakers, brilliant interviewers, and the fascinating topics thoroughly explored at every single live gathering. People really enjoy the wonderful atmosphere and the incredibly friendly community formed by intelligent and welcoming members everywhere. Some reviewers were happy with the convenient digital access and online recordings that allow flexible viewing schedules for everyone. Consumers also find these interactive sessions exceptionally well organized, effortless to attend, and truly memorable experiences overall. Members frequently express deep satisfaction with the valuable professional networking and personal connections established during these events.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing the team as wonderful, passionate,... See more

Social media

People report positive experiences with social_media, consistently praising the engaging networking... See more

Service

Consumers find service to be positive, highlighting brilliantly organized events and top notch speakers.... See more

User experience

Clients share positive opinions on user experience, highlighting the amazing conversations, friendly... See more

Subscription

Users describe satisfaction with their subscription, noting they love the club and plan to continue their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Zadie Smith is an intelligent and wonderfully forthright speaker. Her responses to questions were thoughtful and authentic. She really makes a great interviewee. Last night went so well because she w... See more

Company replied

Rated 4 out of 5 stars

I attended a few events as a non member and thought the speakers were so good I've now signed up. The networking opportunities are great especially face to face and the topics always really interestin... See more

Company replied

Rated 4 out of 5 stars

It was the first time I went to a dinner. I enjoyed having the chance to talk politics and current affairs with some very nice women. It doesn't matter if we don't share the same politics and we don't... See more

Company replied

Rated 5 out of 5 stars

Excellent excellent company and events! I’ve been a member for four months now and have loved every event from speaker evenings, movie premieres and members dinners. Have met some incredible people at... See more

Company replied


Company details

Written by the company

You were looking for Trouble, and now you've found us. Our mission is to showcase brilliant women on stage and off. Trouble is here to inspire you, broaden your connections, and foster a community of curious, thoughtful and engaged women. At The Trouble Club we focus on creating environments where great conversations flourish. Through our fireside Q&As with world-class women, dinners and networking breakfasts you will find yourself surrounded by exceptional women who want to grow personally and professionally.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(68)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love love love The Trouble Club!

Love The Trouble Club! Such brilliant thought provoking events with genius female speakers, on topics that quite often blow my mind. I love the community of intelligent women and look forward to seeing what new topics are coming up each week. Really value my membership - this is my place to get out of the every day and expand my mind.

22 October 2025
Unprompted review
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Reply from The Trouble Club

This is so great to hear, thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Excellent excellent company and events

Excellent excellent company and events! I’ve been a member for four months now and have loved every event from speaker evenings, movie premieres and members dinners. Have met some incredible people at these and very much think it’s a great club option especially for those new to London. Had no issues with sign up and communication was very prompt when I had a question about membership. Thanks Trouble!

25 October 2025
Unprompted review
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Reply from The Trouble Club

Ahh this is lovely to read, we are so thrilled you enjoy being a member!

Rated 5 out of 5 stars

Excellent all round

Excellent all round! I've really enjoyed every single event and met some amazing people

Recently attended the Emily Maitlis event in Marylebone- it was absolutely sensational! And very fun.

Ive just signed up for more, cant wait

21 October 2025
Unprompted review
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Reply from The Trouble Club

This is lovely to read, thank you so much for sharing your thoughts!

Rated 1 out of 5 stars

Shocking- no notification on recurring…

Shocking- no notification on recurring charges and NO customer support. What a shame to sink the valuable concept with such shoddy support.

21 September 2025
Unprompted review
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Reply from The Trouble Club

Hi Jennie, thank you for the feedback, it does look like the recurring reminder email soft bounced. We will follow up with you directly to resolve this.

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service
No way of speaking to them on the phone despite requests to do so regarding membership issues.
Rigid inflexible unfriendly response from CEO.
Overcharged me with no prior communication and I have had to raise a dispute with my bank regarding their direct debit policy.

Additional note:
I see the Trouble Club have responded and needless to say they have misunderstood the situation as they could not be bothered to speak to me on the phone as I requested at least twice.
‘This individual’ is a senior medical doctor and has no need or desire to try to avoid paying the membership fee. I see from other reviewers that they complained about having money taken from them inaccurately via Trouble Club’s misuse of their direct debit. There was a misunderstanding which I tried to address but the CEO and her junior emailed me rudely and were unwilling to clear up the confusion with a simple phone call. It’s a shame that they have compounded this by responding to my review with more rudeness and inaccuracy. I remain willing to speak to them but they clearly don’t wish to do this.

2 September 2025
Unprompted review
The Trouble Club logo

Reply from The Trouble Club

This individual claimed to be a member to avoid paying tickets ten times over two years without paying for membership. He was simply charged to cover this period.

Rated 1 out of 5 stars

Beware of signing up

Beware of signing up. Only automated replies to queries. Took money from my account although I never signed up for auto renewal.

15 August 2025
Unprompted review
The Trouble Club logo

Reply from The Trouble Club

Thanks for your feedback. We do use automated replies as we are a very small team and the majority of queries can be answered by our FAQ page. It is impossible to become a member without agreeing both to a recurring membership and to our refund policy. All of which is stated very clearly in our club rules (which you have to agree to when becoming a member), on our FAQ page, our refund policy and our terms and conditions.

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