The Toy Planet Reviews 

56
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I’ve placed 3 orders with this store so far, and unfortunately 2 of the Pokémon products arrived with torn/damaged plastic wrapping. It’s very disappointing, especially when you’re buying sealed prod... See more

Rated 5 out of 5 stars

Happy with my purchases! Never had acrylic cases before but they’re good quality and came with a cloth too. Also arrived quickly after dispatch, thank you :)

Rated 5 out of 5 stars

Highly recommend for Pokemon TCG! We often buy Pokemon TCG from The Toy Planet and the service is always excellent! Good pricing, especially the ETBs with the protective cases. All items are pac... See more

Rated 5 out of 5 stars

Cannot recommend enough. Have purchased ps5's from them twice (for different family members). This time UPS temporarily misplaced them and Steve couldn't have been more helpful in resolving. They turn... See more

Company replied

Company details

  1. Collectibles Store
  2. Toy Store

Written by the company

Collectable Toys - TV & Film Memorabilia - Trading Cards - LEGO


Contact info

4.2

Great

TrustScore 4 out of 5

56 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(56)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

So disappointed

So disappointed, ordered one and paid full amount, was told don’t worry you have one when I questioned it, so I didn’t look to order another as I thought I had one. Had a call to say would be in the 2nd batch and fingers crossed it would be before Xmas. I’m guessing you took too many orders with full amount of money paid. What am I Ment to do now as I can’t get one now? All I got was an email with a refund no phone call or warning

Have now been sat trying to order from elsewhere but impossible

People saying about leaving bad reviews because i missed out, I Pre ordered in September was told it was definitely mine but day after release no contact just an email with a refund- what do I tell my children at Christmas now?

19 November 2020
Unprompted review
The Toy Planet logo

Reply from The Toy Planet

Order relates to PS5 shortage issues. Sorry that we weren't able to supply you.

Rated 5 out of 5 stars

Amazing shop

Amazing shop. I pre ordered the PS5 and asked if they could deliver it to my work. And they did. Steve is a Legend. Ignore the bad reviews about pre orders. It's not Toy Planets fault. They was promised loads of consoles and the distribution hub failed them.

19 November 2020
Unprompted review
Rated 1 out of 5 stars

PS5 order

Ordered Ps5 in September and told I would definitely get it on release date. Today I’ve been refunded my money and no explanation until I asked. So disappointed with this company as they seemed very good and reputable on here

19 November 2020
Unprompted review
The Toy Planet logo

Reply from The Toy Planet

Order relates to PS5 shortage issues. Sorry that we weren't able to supply you.

Rated 4 out of 5 stars

I heard great things about your store…

I heard great things about your store and saw you had the ps5 for pre order, it was a bit pricey but it is hard to get. I got the Spiderman and assassins creed bundle hopefully it comes day one as I paid 9 pound for delivery would give 5 stars but got to wait until I get it.

23 September 2020
Unprompted review
Rated 5 out of 5 stars

Very welcoming staff

Very welcoming staff. I spotted ET in the window as I walked by. Lovely collection of retro toys. They specialise in Star Wars items. The arcade section is super. Donkey Kong and the lot. As an eighties kid I had goosebumps! Definitely recommend a visit.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

excellant little treasure shop

i came across this shop by chance online. i was looking for a nintendo wii. every where i looked the prices were ridiculous people selling them way over what they worth. well this shop got a bargain . i emailed owner he got back to me very quickly put my order through over phone next day and order came there following day nicely packed . excellant service from steve and i wish i live near shop as would love to go and browse. from now on if i need any old consoles or new ones this is where i be buying from. very polite very helpful and you don't get that service a lot these days. well done toy planet for excellant service.

3 August 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

Awesome selection of retro and modern gaming, retro toys, Lego, trading cards and anything geeky or collectable you can imagine! Super friendly and knowledgeable staff for whom nothing his too much trouble. Highly recommended!!

2 May 2020
Unprompted review
Rated 5 out of 5 stars

Awesome Independent Toys and Games Shop

Love this shop. Would travel for miles to go there, but thankfully it's just on my doorstep. Owner is friendly and helpful and stock is top quality. Very active in the community as well. Always something new to see even for regulars. Highly recommend stopping by.

2 May 2020
Unprompted review
Rated 5 out of 5 stars

Every High Street needs a Toy Planet

Steve is a super friendly guy and has an incredible range of all sorts of collectible to suit all budgets. Wonderful shop that’s been built up with passion and dedication.

2 May 2020
Unprompted review
Rated 5 out of 5 stars

friendly and welcoming

The staff are really friendly and welcoming when you enter the shop. They always come and check that your ok and ask if you need anything. Fantastic service with a smile everytime.

1 May 2020
Unprompted review
Rated 5 out of 5 stars

This shop is a little treasure trove…

This shop is a little treasure trove for any gamer or collector fan, went in there for a cable to link my old games consoles got one and it’s nice to go in a shop where they certainly have the knowledge of what they sell

1 May 2020
Unprompted review

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