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The Tech Outlet Reviews 

376
•
TrustScore 5 out of 5

4.9

Used Computer Store
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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition and quality of the products, often noting that items are exactly as described and perform perfectly, sometimes appearing brand new. Reviewers frequently highlight the speedy and efficient delivery service, with many appreciating the prompt dispatch and careful packaging. The customer service is also highly regarded for being helpful, communicative, and providing good support, contributing to an excellent overall experience. Many people find the products offer great value for money, making their purchases highly satisfying. However, some customers also noted that laptops occasionally required software adjustments upon arrival or experienced minor issues after updates.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that their refurbished laptops... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and speedy delivery, with... See more

Service

Customers had positive experiences with service, often highlighting the great communication and prompt... See more

Value for money

Users describe positive interactions with value for money, with many reviewers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a laptop a few days before Christmas, with no local stock and cross-border shipping to Poland. Despite the timing and logistics, everything went smoothly. Payment and dispatch were handl... See more

Rated 5 out of 5 stars

I bought a laptop in Sep-25 and have had no problems... until July-26 when it developed a fault with the HDD. I got it back, fully fixed, within a few days after a no quibble warranty repair (I wasn't... See more

Rated 5 out of 5 stars

Communication from these guys (Ben I spoke to) was fantastic, both pre purchase and also when I had an issue with the first unit they sent having a fault. They got it swapped over super quick and I am... See more

Rated 5 out of 5 stars

Really pleased with service received. Website easy to navigate including purchasing process. Kept up to date on progress and delivery was speedy. Laptop was in excellent condition and just as describe... See more

Company details

  1. Used Computer Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronics Store

Written by the company

Based in Stockport, (South Manchester, England) we offer better value for your refurbished tech - refurbished laptops, desktops, and general tech . Refurbished doesn't mean old as far as we are concerned, we offer recent technology at great value prices, free delivery on everything and a 12 month warranty on everything we sell! We have new stock arriving daily from all the top manufacturers - Dell, HP, Lenovo, Acer, Asus, etc.. We carry extensive stocks of upgrades so if you see a computer you like but want it to have more RAM or a bigger drive then just ask. The majority of our stock is under 1 year old, everything is UK supplied and UK spec. We update every machine we sell so when you get it, just power it on and it will be ready for immediate use. All updates from Microsoft and also from the manufactuer so you won't have the time consuming job of readying your new computer, we do it all for you. The laptops we stock range in price from under £200, to the high end machines costing over a £1,000, the majority being around the £300 to £500 mark. Every machine we sell represents excellent value, should you find the same model available elsewhere for less then just let us know, if we can beat it then we will.

Contact info

4.9

Excellent

TrustScore 5 out of 5

376 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(376)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent

Excellent price, and very quick and helpful response when I contacted them. Highly recommend thus firm. I now have a lovely new laptop!

1 May 2024
Rated 5 out of 5 stars

First-class customer service

Really excellent service from start to finish. I chose an HP PC and asked whether an HP Care Plan was applicable. Not only did Ben go out of his way to find out, but he also registered the Plan for me. Unfortunately, the PC did not suit me (no fault of the Tech Outlet), so I needed to return it. The returns process was flawless and the refund was instant. This is an excellent company which I would recommend unconditionally to anyone.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Buying a laptop can be a minefield! not in this case!

Really clear information about the available laptops. I am not really very techy and it was so easy.
When the laptop arrived it was as described, I just switched it on and it was ready to go.
I had one query, which I emailed to the helpline, got a response within 10 minutes, problem solved.
Great value for money, very happy customer who would highly recommend you. Thankyou Sue

4 March 2024
Rated 5 out of 5 stars

Great laptop, Great price!!

Great laptop, great price. Great service from Ben who dealt with everything and the man in the know how. Will be getting upgrades from these guys when i need it.
To Ben, thank for you help and quick response.
10/10

20 February 2024
Rated 4 out of 5 stars

Dell latitude 3420

Very happy with purchase and as promised it had been updated. It is a heavy laptop compared to the HP pavilion I have replaced, as it was incapable of upgrading to Windows 11.
Dell has back-light keyboard. Was described as " new open box" and discount was good. Laptop arrived well packaged. 12 month guarantee, majority is with Dell and balance Tech Outlet.

21 February 2024

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