The Student Room Reviews 15

TrustScore 2 out of 5

2.2

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Company details

  1. Educational Consultant

Written by the company

We’re the UK’s largest online student community. Since we launched more than 20 years ago, millions of students have joined The Student Room for help with their education, life and future careers. On our friendly and welcoming forums, you’ll find current students discussing everything from GCSEs to apprenticeships, from A-levels to UCAS applications. You’ll also meet university staff and other education experts, invited onto The Student Room to share their specialist knowledge. The Student Room is here to help you find support and guidance whenever you need it.


Contact info

2.2

Poor

TrustScore 2 out of 5

15 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad agency that cheat their hosts families.

They don't return phone calls or text messages. They never pay on time and always paying the wrong amount. Making deductions on earned payments. Very rude staff. They offered no cleaning fee for damaged to my home and total slops. SRS relocated my two student because I complaint about late payments numerous weeks. They never return phone calls.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

UNFAIR BAN, POOR SAFEGUARDING, AND STILL NO PRIZE

The Student Room can sometimes be fun, but my overall experience has been extremely negative and concerning.

I was permanently BANNED for “rule-breaking across multiple accounts”. While I did have more than one account, I was NOT breaking any rules, and the ban was applied without any clear explanation of which rule I supposedly violated. I appealed the decision but received no proper response or evidence, which makes the process feel rubbish. At the same time, users openly expressing RACIST and MISOGYNISTIC views are allowed to remain on the platform.

More seriously, the site has major safeguarding issues. During my time on TSR (18 months), I was messaged by MULTIPLE adult men, some older and married, making inappropriate or uncomfortable comments. At the time, I was a minor. This was made clear on my profile.
For a platform aimed primarily at students and minors, this is unacceptable. These accounts rarely appear to face consequences, while STUDENT users are banned quickly and without transparency.

On top of this, I won a prize on TSR over SIX MONTHS AGO, and it has still not been sent, despite follow-ups. Failing to provide a prize that was advertised and awarded appears to breach basic UK consumer protection standards, and I am now considering escalation.

Between inconsistent moderation, poor safeguarding, and failure to deliver prizes, TSR shows a serious lack of accountability. Until these issues are properly addressed, I cannot recommend the platform. IT SUCKS.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

As a prospective Oxbridge student

As a prospective Oxbridge student, The Student Room has provided me with ample resources to undergo the uni application process with ease and a relative lack of stress! Reading other past applicants’ experiences has allowed me to foster my personal statement to the best of my abilities, and I am now waiting to hear about a potential interview :)

6 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this site

Not only does the website suck, but I've some terrible homework advice and even more, just terrible life advice in general

You're better off going to people more seasoned i.e tutors or teachers for the homework, rather than this clown show that can genuinely make you fumble schoolwork or just have real life consequences and mistakes. Sometimes they have good advice but a broken clock is right twice a day, most of the time just stay away from it's bad advice and bad user experience

3 February 2024
Unprompted review
Rated 1 out of 5 stars

dead site....

dead site..... exactly what the guy below said banned my account after 3 hours it must be because i put my email in a message trying to find a student for a project of mine...i didn't see no clear rules and you send me email saying your accounts permanently banned whattt joke sort your site out its total dog water you clearly just want people stuck on our dead site but why should we? we have facebook, twitter, instagram etc you are irrelevant the site will soon dieeee.

15 January 2023
Unprompted review
Rated 2 out of 5 stars

Just a biased forum

Just a biased forum, state anything that goes against covid and your warned/banned.

Car category is literally dead because you have these same few people replying to each thread talking to you like utter s**t and they wonder why nobody even posts there anymore.

Last time i'll be using this forum as its just the same as elsewhere nowadays all pandering to covid or BLM and know it all's.

28 August 2021
Unprompted review
Rated 2 out of 5 stars

Horrible forum, constant bullying

I joined the forum recently, I am far from thin skinned as I have been using online forums for a while. I also used the site years ago when I was applying to uni, and loved it! However, this forum currently has a lot of bullying and nastiness going on. I'm not sure if this is because of the demographic (younger kids, often even at school). There are also lots of members with extreme right wing views who will literally comment on anything even vaguely related, and have a go at anyone who holds different views, which is quite disturbing to see on a student site. Last but not least the odd prolific "grown up" well established member is a bit too flirty with younger girls.

Since joining I have made threads on a relationship problem (and was instantly attacked by angry young men insulting my appearance despite being anonymous!), fashion (where I was messaged by a flirty user pretending to be a young woman but probably a paedophile) and travel (where lots of people seemed determined to start an argument on something ridiculous). Again, as this is a student site lots of these may just be angry young kids. But the TSR environment is toxic. I agree 100% with the other commenter who said it had become very right wing. Not only that but you can make a completely innocent comment and expect to have an angry student insult you for no reason.

27 June 2021
Unprompted review
Rated 1 out of 5 stars

I have been a poster helping many…

I have been a poster helping many students for over a decade but was permanently banned for presenting facts about covidjab adverse reactions. Another organisation taking part in the genocide of children it seems

24 May 2021
Unprompted review
Rated 5 out of 5 stars

The Student Room - my second home

It can be a lonely time during the pandemic, but at thestudentroom.co.uk every day is different. There are loads of students from all walks of life, there are experts, there are encouraging people (and I count myself as one of those)

I love to help students who want to get into Oxford, Cambridge, and even act as an "agony aunt". It's so rewarding to hear that you have helped someone get an Oxford offer, or if someone feels empowered to dump a toxic friend or boy/girlfriend.

It's wonderful to see Oxford hopefuls supporting each other and sharing information and tips, giving the lie to the myth that Oxford students are uncaring, elitist, snobby geniuses.

If you are a student, and want to know more about Oxford, come and visit the Student Room - you may be pleasantly surprised, and even get an offer next year!

If you are the parent of an Oxford applicant or student, never fear, we haven't left you out! Get support, advice, and a loorra laughs with the Oxford Parents' Association!

Another important point to add - if you want to go to medical school, TSR has the most comprehensive UK medical school advice available. It features guidance from real doctors and there are threads such as which medical school should I apply to, and am I good enough for medicine. Medicine applications are an absolute minefield for the unwary and ecolier and GANYFD give honest and very insightful advice. What's more it's free of charge to join.

13 February 2021
Unprompted review

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