Thesmartmotorgroup Reviews 

6
TrustScore 2.5 out of 5

2.6

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Company details

  1. Used Car Dealer

Written by the company

The Smart Motor Group are based in Colchester, Essex, and stock a selection of vehicles spanning all price points. Whether you are looking for a cheap run around or an exotic supercar, you can count on the stock at The Smart Motor Group to cover all bases.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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2.6

All reviews

(6)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute set of weapons selling cars…

Absolute set of weapons selling cars with dodgy MOT’s on them for other people. Unroadworthy vehicles that are actually dangerous. Stay away people don’t let same happen to you what’s happening to me. Now denying all responsibility what stupid people. CAREFUL

30 December 2023
Unprompted review
Rated 5 out of 5 stars

Very lucky to spot a suitable car

Very lucky to spot a suitable car. The staff were so helpful and efficient and made the purchase so easy. They couldn't have been more pleasant with no pressure to purchase. Very grateful would thoroughly recommend. We met Bruce and he was very reassuring and helpful in every way. Thank you.

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Bought my Audi Q3 from here, they found the exact car I wanted at a better spec for a cheaper price than expected, and sprayed the detail for me too. Absolutely fantastic service, efficient and professional, I'll be recommending them to everyone that asks.

6 April 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone

Alex & Mark couldn't have been more helpful throughout the process, they knew I was time restricted on making a purchase & worked around my schedules. Were always upfront about everything & always responded quickly, even offering to stay late after hours one night so I could see a car after I'd finished work. Best experience I've had buying a car, no pressure sales environment.

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Staff are very friendly

Staff are very friendly, well presented and honest. With covid restrictions in place you cant enter the cars but the staff are more than happy to show you things working and happy to answer any questions. We travelled almost 2 hours to view the car and did it again to collect the car and when it comes to looking for another one I would be more the happy to use these guys again. They dont push you in to a sale they let the car sell it self. Also its great piece of mind having the 6 months warranty if anything did go wrong.

27 February 2021
Unprompted review
Rated 5 out of 5 stars

5*, excellent service!

The smart motor group has been excellent! I purchased the car for a very reasonable price, and I was blown away with how clean and tidy it was. Although COVID restrictions meant I could not test drive, I knew it was the car for me. However, when they drove to the MOT, they noticed something wasn’t quite right. Rather than ignore it, they informed me and took it to the main dealer where the head gasket was changed and a full health check was done prior to me picking the car up - all free of charge to me! When I picked the car up, the customer service I received was excellent, and everything was taken care of.

27 February 2021
Unprompted review

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