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The Small Biz Expert is a UK-based digital marketing consultancy and small agency helping SMEs build consistent, measurable growth online. We offer: SEO (technical SEO, on-page optimisation, local SEO, content-led SEO and ongoing strategy) PPC (Google Ads strategy, builds, account audits, optimisation and management) Paid and organic social (Meta and LinkedIn ads, plus organic content planning and community growth) Email marketing (email strategy, segmentation, automations and campaign planning) Content marketing (content strategy, blog planning, landing page copy and thought leadership content) AI SEO and content marketing (improving visibility in AI Overviews and answer engines, strengthening entity signals and trust signals, and creating content that performs in both traditional search and AI-driven experiences) We work in three clear ways, depending on what you need and what capacity you have in-house: Training: practical training for business owners and teams, including Google Ads training and structured workshops so you can run activity confidently yourself. Done with you: a collaborative approach where we provide strategy, direction, templates and expert support while you or your team handles implementation, with regular check-ins and accountability. Done for you: full delivery and management, covering setup, optimisation, reporting and continuous improvement across channels. Everything we do is built around strong foundations: clear messaging, accurate tracking (GA4 and Google Tag Manager), and reporting that shows what’s happening and what to do next. If you want a partner who is proactive, honest and focused on outcomes, The Small Biz Expert is here to help.
United Kingdom
4.1
5 reviews
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We have been working with the team from the small Biz Expert for several years on our SEO. Over that time our business has grown hugely thanks to their work.
They’ve gone far beyond what our previous agent did, helping us launch new ranges with expert input and giving us so much advice. Highly recommended
Charlotte and her team delivered a thorough and detailed marketing audit and report that was genuinely helpful. I appreciated that Charlotte listened closely and asked lots of relevant questions during the initial meeting. The report she produced was clear and insightful, with a concise set of actions that we can begin implementing straight away. Her feedback session was detailed and helped to answer any remaining questions.
The service provided was fantastic value for money and will definitely make a difference to our marketing approach going forwards. Thank you!!
Reply from thesmallbizexpert.co.uk
Thanks so much Jo, it's been a pleasure!
Charlotte helped me navigate Facebook Ads and was a wealth of information that I could have never have figured out myself!! She managed to explain everything in simple terms as well as figure out the real cause of the problem I was having with Meta and Facebook and now I feel like I can move forward in an informed way rather than guessing! I will definitely book her again! Highly recommended and the booking process and the Power Hour on Zoom was so professional! Thank you!
Reply from thesmallbizexpert.co.uk
Thanks so much Bernadette, it was a pleasure working with you
Brilliant agency, who really know their stuff. Flexible, detail oriented and clear with their communications. They have delivered great results in our two campaigns working with them. Would highly recommend.
Reply from thesmallbizexpert.co.uk
Thanks so much Dan, it's a pleasure working with you
We've had a great experience of working with Charlotte at The Small Biz Expert. She has experience of working client side, so understands our landscape. She provides clear recommendations, but also adapts to optimise. She is speedy and personable, overall she really cares about how your campaign is performing and does all she can to help.
Reply from thesmallbizexpert.co.uk
Thanks so much Susie, it's a pleasure working with you
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