The Scent Sampler Reviews 

523
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers had a great experience with this company. Customers truly love the remarkably fast delivery and excellent value, making it super easy to explore expensive niche fragrances without spending a fortune. People also appreciate the neat packaging and the wide selection of wonderful scents available for purchase. However, some reviewers were not happy with products, mentioning they received items that did not meet their expectations for genuine scents. A few other people also felt that unexpected shipping delays or missing packages caused frustrating experiences when trying to receive their orders. Buyers expressed disappointment when trying to get communication regarding missing items or returns.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the super fast shipping times... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates, great deals, and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery and great deals,... See more

Quality

Reviewers highlight positive aspects of quality, noting that fragrances are genuine, long-lasting, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Well I ordered 2x50ml but received only 2.x25ml not a happy person???.

Rated 5 out of 5 stars

As always, Scent Sampler delivers! Quick to ship, and my fragrances didn't leak or anything. The only thing that bugged me was the box seemed too small to accommodate the 20ml sample I bought alongs... See more

Rated 5 out of 5 stars

It’s always a five. Incredible value for money, fast delivery, although I’ll be inconsolable when they finish their half price sale. I actually wouldn’t go anywhere else. Although please get sospiro... See more

Rated 5 out of 5 stars

I’ve had an overall very good experience with The Scent Sampler. The fragrance selection is excellent, packaging is always neat, and delivery is usually quick. Over the past 8 months I’ve had a few mi... See more


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Fine Luxury Fragrance Samples


Contact info

3.9

Great

TrustScore 4 out of 5

523 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(523)

97 reviews in the last 12 months

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Rated 1 out of 5 stars

Order 2 different fragrances neither…

Order 2 different fragrances neither one were legit, they both was watered down and diluted with what I’m assuming to be rubbing alcohol don’t waste your time or money they wait 10 days to confirm your order because they got a policy that you can’t make returns after 10 days they’re cheap and highly unprofessional

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order a month ago

Placed an order a month ago. Haven't received anything. I sent an email they advised Canada Post delays but that was weeks ago. Sent another email with no reply.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

My order still has not shipped…

My order still has not shipped approximately 10 days after I placed it. I have emailed the company requesting cancellation and they have never responded. I now have a message stating that it is shipping but there is no further information in the tracking system.

16 January 2025
Rated 1 out of 5 stars

Report him to action fraud police online

If like me you have been the victim of fraud by this conman please take the time to report him to action fraud for investigation. Once you have your crime reference number you can do a charge back on your credit or debit card. Do not let him keep your hard earned money. The more people who report this scammer the sooner he will be shut down. He is a thief and a conman selling fake toxic items advertised as genuine. He needs to be stopped immediately.

3 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

DO NOT USE!

Really dissapointed as I used this company for years with no issues, my perfume was never delivered and they have ignored all my emails.

Have now had to open a dispute with PayPal.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

I requested a return but the company would not respond.

I requested a return but the company has not even bothered to respond to my email. I have requested my credit card company to recover the payment as this purchase is fraud. I would not be purchasing from them any more and would not recommending it to others.

15 December 2024
Unprompted review
Rated 1 out of 5 stars

Defrauded out of £74.45

Don’t waste your money. I placed an order worth £74.45. I did not receive anything and now cannot get my money back. Customer service doesn’t exit. I have sent several emails and they dont reply to any. I am now reporting them to the police and trading standards. They have clearly defrauded me out of my money. I hope this reviews saves others money.

11 December 2024
Unprompted review

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