The Safety Supply Company Reviews 

1,856
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 370 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the website is very clear to navigate, offering a wonderful range of competitively priced items. Shoppers regularly enjoy exceptionally fast delivery and reliable customer service that consistently meets their daily needs and expectations. Though some customers experienced slightly delayed dispatch times or slower shipping methods, most still received their purchases in good condition. A few buyers also pointed out occasional sizing issues, extra communication quirks, or minor discrepancies with specific items received. Despite these occasional hurdles, people remain very willing to use the business again for future orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and function... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Price

Consumers find prices to be very competitive, reasonable, and excellent across a wide range of products.... See more

Order

Reviewers highlight positive aspects of the order process, describing it as seamless, quick, and very easy to... See more

Service

Clients share positive opinions on service, consistently highlighting efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The item I purchased was at a very competitive price point. I am more than happy with it's quality. I chose the least expensive option for delivery which was quite slow but was inexpensive. It arrived... See more

Company replied

Rated 5 out of 5 stars

I ordered a propane gas torch to use as a weed burner. I have been using cheap weed burners for some time as an alternative to weedkillers but the DIY store burners are small, ineffective and get thro... See more

Company replied

Rated 5 out of 5 stars

MG Chemicals 408C renue arrived here without any safety instructions or how to use the product. I contacted the supplier and downloaded pages of information (costly paper and ink!). I applied the p... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient and didn't arrive with lots of excess packaging! Although would a cardboard envelope be possible rather than a plastic one? - the item that I ordered is designed for wet weather so... See more

Company replied


Company details

  1. Safety and Work Wear Store

Written by the company

The Safety Supply Company UK specializes in industrial safety equipment such as safety boots, first aid kits and eye protection. Find and save on all PPE, safety supplies and protective equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,856)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item I sought in stock

Item I sought in stock. Good quality. Speedy safe delivery. East to use website. Good communications.

20 May 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your fantastic review.

We're delighted to hear you found the item you were looking for, enjoyed using our website and were happy with the quality, communication and speedy delivery. It's great to know everything went smoothly from start to finish.

We really appreciate your support and look forward to helping you again in the future.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

have used this company more than once…

have used this company more than once in the past can recommend them 100%

20 November 2025
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you so much for your continued support and for taking the time to leave us such a great review.

It means a lot to us that you've chosen to use us more than once and that you'd recommend us 100%. We really appreciate your trust in our team.

We look forward to helping you again whenever you need us.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Good service good product

Good product good quality good service

10 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your kind review.

We're delighted to hear you were happy with the product, its quality and the service you received. Your feedback is greatly appreciated and lets us know we're delivering the experience we strive for.

We look forward to serving you again in the future.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Even though the website stated it could…

Even though the website stated it could take up to 10 days my order was here within a couple of days. Brilliant and will be ordering again.

1 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your fantastic review.

We're so pleased to hear your order arrived much sooner than expected. We always aim to deliver as quickly as possible, so it's great to know we exceeded your expectations.

Thank you for your support, and we're delighted to hear you'll be ordering from us again. We look forward to helping you next time.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Proactive and efficient with great service

Tyler, our dedicated Account Manager, consistently provides an exceptional level of service. He is highly efficient, incredibly proactive, and possesses outstanding knowledge of the product range.

His prompt and effective communication gives us complete confidence when placing orders, knowing that we will receive both high-quality products and excellent service. Tyler is always willing to go the extra mile, and no request is ever too much trouble. His professionalism, expertise, and customer-focused approach make him a real asset, and we greatly value the support he provides.

19 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you so much for taking the time to leave such an amazing review.

We're thrilled to hear how highly you regard Tyler and the service he provides. Knowing that his knowledge, proactive approach and commitment to delivering the best possible support give you confidence when placing your orders is fantastic to hear. I'll make sure your comments are shared with him, as they'll mean a great deal.

Thank you for your continued trust in us. We truly value your business and look forward to supporting you for many years to come.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Fast Reliable competitive overall happy…

Fast Reliable competitive overall happy with service and very good communication from tyler.....

14 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your fantastic review.

We're delighted to hear you've been happy with our service and that you found us fast, reliable and competitively priced. It's also great to know Tyler's communication has made a positive difference to your experience. I'll be sure to pass your kind comments on to him.

We really appreciate your support and look forward to working with you again.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

My experience with TSSC was excellnt

My experience with TSSC was excellnt. The website was easy to use and I ordered my goods that arrived on time.
The price was excellent an I would use them again, like I already have. Thank you!

9 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your wonderful review.

We're delighted to hear you found our website easy to use, received your order on time and were happy with the price. It means even more to us knowing you've chosen to come back and order from us again.

We really appreciate your continued support and look forward to helping you with your next order.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 4 out of 5 stars

GREAT PRODUCTS

GREAT PRODUCTS, PROBLEM WITH ADDRESS AFTER LOGIN. I NOW HAVE TO FILL OUT FULL ADDRESS EVERY TIME I ORDER ?

12 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Thank you for taking the time to leave us a review.

We're delighted to hear you're happy with our products. I'm sorry to learn you've been experiencing an issue with your saved address after logging into your account. That certainly isn't the experience we want our customers to have.

I'd really appreciate the opportunity to investigate this for you. Please contact me directly at Harry@thesafetysupplycompany.co.uk with your account details, and I'll work with our technical team to find out why your address isn't being saved and help get the issue resolved as quickly as possible.

Thank you again for bringing this to our attention. We value your continued custom and look forward to providing you with a smoother ordering experience in the future.

Kind regards,

Harry
Sales Manager
The Safety Supply Company
Harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Excellent Service

Had issue with returning goods problem now sorted excellent after sales service

19 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for taking the time to leave us a review.

We're pleased we were able to resolve the issue with your return and that you were happy with the after-sales service you received. Providing the right support, even when things don't go to plan, is very important to us.

We appreciate your patience and look forward to helping you again in the future.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Good service

Informative website and efficient service.

12 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your kind review.

We're delighted to hear you found our website informative and that you were pleased with the service you received. Feedback like yours is greatly appreciated and encourages us to keep delivering the best experience possible.

We look forward to helping you again in the future.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Effective and quick

Effective and quick, both the ordering and delivery.

10 May 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your great review.

We're delighted to hear you found both the ordering process and delivery quick and efficient. It's exactly the level of service we aim to provide.

We really appreciate your support and look forward to helping you again soon.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Great service and good products

Ordered a hi viz ripstop jacket after meeting a colleague on site with one. Really good quality and very reasonably priced. Delivery was fine and the quality of the jacket was good. Will use TSSC again without hesitation.

3 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your fantastic review.

We're delighted to hear you were pleased with the quality of your hi-vis ripstop jacket and felt it offered great value for money. It's also great to know your order arrived smoothly and that you'd be happy to use us again.

We really appreciate your support and look forward to helping you with your next order.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

PPE Order

Ana was a great help!

16 June 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your kind review.

We're so pleased to hear Ana was able to help. I'll make sure your feedback is passed on to her, as she'll really appreciate your kind words.

Thank you for your support, and we look forward to helping you again soon.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Great selection of amenities and very…

Great selection of amenities and very good quality and excellent value for money.

14 May 2026
Unprompted review
The Safety Supply Company logo

Reply from The Safety Supply Company

Hi,

Thank you for your wonderful review.

We're delighted to hear you were happy with our range of products and found them to be excellent quality and great value for money. Your feedback means a lot to us.

We really appreciate your support and look forward to helping you again in the future.

Kind regards,

Harry Hamza
Sales & Customer Services Manager
The Safety Supply Company
harry@thesafetysupplycompany.co.uk

Rated 5 out of 5 stars

Excellent Service from Harry Hamza

The level of service received from Harry Hamza was second to none. He was diligent, thorough and professional in his dealing with our order that was required in extra short time.

Would recommend without hesitation.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

online chat experience

The enquiry I made on an online chat was dealt with very quickly and efficiently, Ian Jones was very helpful and patient and an asset to your team.

11 June 2026
Unprompted review

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