The Real CBD Reviews 363

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used 'The Real CBD' products for myself and my pets for many years. I am always 100% satisfied with the quality and the customer service is exceptional

Rated 5 out of 5 stars

Excellent, prompt and extremely helpful. Will most certainly use again! **** NB..2 packets from this company were listed as delivered (by Correos Express)on two different o... See more

Company replied

Rated 5 out of 5 stars

Very high quality products… And lovely very knowledgeable customer service. They really take time and trouble to answer your queries and find you and your pets exactly the right combo + percentage.... See more

Rated 5 out of 5 stars

I have a dog with serious anxiety Anything I can do to help him relax and be less stressed is worth it to me Its still early days but Im hoping continual use (together with pheromones and herbal cal... See more

Company details

  1. Skin Care Clinic

Information provided by various external sources

Seller and Wholesale of hemp oil products


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

363 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant

Brilliant, the difference in my 2 dogs, 1 with spinal cyst and the other has arthritis she up about and playing like a puppy again.

26 March 2020
Unprompted review
The Real CBD logo

Reply from The Real CBD

It makes us so happy to make a difference-very pleased about your “new puppy”. Thank you for the positive words. :)

Rated 5 out of 5 stars

It really helps my pain after recent…

It really helps my pain after recent surgery. Much better than addictive opioids ...

3 February 2020
Unprompted review
The Real CBD logo

Reply from The Real CBD

Thank you for the kind review Jackie - very pleased to hear it helps with your pain :)

Rated 5 out of 5 stars

So far it looks good

So far it looks good. It does not taste bad at all, and I hope it will do the trick and reduce my pain. Thank you for a good service and for a quick delivery.
June

4 January 2020
Unprompted review
Rated 5 out of 5 stars

very happy

Great service. They advised me very well. I love the product (sports) and my dog is doing very good with the one for pets. Thank you!

4 January 2020
Unprompted review
Rated 1 out of 5 stars

A disappointment (but not the end of the world_of CBD :)

PART 1
The fact that I got informed afterwards that another type of CBD would be maybe have been more efficient for me than those I had ordered (...) was a bummer. So, what are the drops, I have taken, for? Taste?
After using 2 bottles (which had cost a fortune): no result(s) at all.
’Didn’t/don’t feel anything, ’don’t know what I could- or am supposed to feel.
Not the slightest progress for me.
Still, I do belief in CBD. So the ‘quest’ to find effective one continues; somewhere else.
I didn’t expect miracles but ‘the effect’ is the same like I would have taken 5x2 drops a day of exquisite and therefore, very expensive, springwater.

PART 2 (after mailing again and proposing a solution:
on top, after claiming manipulated chronological order of mails in a response on Trustpilot (can be verified in existing chronologic mail-conversations) and after a long silence on my last but one mail, with a proposal to sort things out; Hanne Illum Kjaer twists her answer AGAIN; turning it into the fact 'it had been my fault ordering the wrong bottles'.
Result: no refunding, nor an alternative offer.
"I could resend unopened bottles" was the answer again, and which was already explained by me that that was absurd because, of course around the first mail, the last bottle was almost empty.

THIS COMPANY IS VERY RUDE (in their 'politeness') TOWARDS CUSTOMERS_read 'patients' or people seeking for alternative help/'medication'. It's obvious that they are in it for the money.
When I would do business in CBD, happy user's would be my main goal, money just a 'necessity'. Happy user's, even after a human misunderstanding, come back. Unhappy user's (like me now) stay away.
Never the less do I continue to believe in CBD-oils but
THE REAL ONES.

NOTE: THIS IS NO PERSONAL REVENGE, although it could be interpreted as so. My only intention is to accept the invitation "to write an honest review about my personal experiences", which in this case is based on facts/proofs. And this also includes empathy towards user's. THEY are the specialists, not the customers; who have to receive the right information and service/product/supplement/medicine (natural).
For you, eventual customer, to get an idea and are warned (although 'subjective' but having being 'objective' as goal).
A pity, because situations like this could feed 'reasons' in future for pharmaceutical lobbies, to push laws which forbid CBD; as already happened with many other alternative cures or nature medicines...

2 January 2020
Unprompted review
The Real CBD logo

Reply from The Real CBD

Hi Phoenix ! Sorry to hear you have a bad experience with the CBD you ordered. A full-spectrum or broad-spectrum oil would have been better for you as advised before shipping. If you have any unopened bottles then we would like to offer to swap them for a broad-spectrum oil . Regards HANNE

Rated 5 out of 5 stars

Order

Excellent service
Product arrived on time

28 October 2019
Unprompted review
The Real CBD logo

Reply from The Real CBD

Thank you Neale for the 5 stars - hope
You have good results with the oil !

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