theplasticshop.co.uk Reviews 

3,542
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What I like about the website is the engineering detail enabling informed decisions about the product you are buying. Oh, and the service is faultless as well!

Rated 5 out of 5 stars

Great service, had need to order a sheet of PTFE and team kept me informed as to when I could collect. Very helpful and friendly staff, product exactly as expected and the most competitively priced t... See more

Company replied

Rated 5 out of 5 stars

Polycarbonate sheets arrived well packed, unmarked and on time. I've been using theplasticshop aka Gilbert Curry for polymer rod and sheet since the 1980s when I used to pop into their Coventry premi... See more

Rated 5 out of 5 stars

I have placed many bulk orders of Persex from here, all pre-cut to size for my laser cutter. Always packaged very well, and if I have ever had a problem it has been sorted promptly. DX Delivery can be... See more

Company replied

Company details

  1. Plastic Wholesaler
  2. Acrylic Store
  3. Manufacturer
  4. Plastic Fabrication Company
  5. Plastic Products Supplier
  6. Polythene and Plastic Sheeting Supplier

About theplasticshop.co.uk

Written by the company

At theplasticshop.co.uk, our mission is to help you find the perfect plastic material tailored to your needs while providing top-quality, fairly priced products and ensuring timely delivery.

Our roots date back to 1982, where we began as a traditional industry-to-industry stockholder of plastic rod, sheet & tube, eventually evolving into the original UK online supplier of premium plastics.

As a family-owned business, we collaborate with a dedicated team to offer the finest branded plastics from Europe's leading manufacturers. We're committed to saving you time and money by guaranteeing the best products at the most competitive prices. We take pride in our accreditation to the professional quality standard BS EN ISO 9001.

Our extensive product range as a plastic stockholder and supplier includes:

  • Nylon
  • Acetal
  • Nylatron®
  • Ertalyte®
  • PTFE
  • Ketron Peek®
  • Torlon®
  • PVDF
  • Perspex® sheet
  • Coloured Perspex®
  • Acrylic sheet
  • Acrylic mirror sheet
  • Acrylic rod
  • Acrylic tube
  • Correx sheet
  • Lexan® polycarbonate
  • Polycarbonate rod
  • Polycarbonate sheet
  • Polycarbonate tube
  • Delrin®
  • Polypropylene
  • Polyethylene
  • Rubber sheet
  • Ertacetal®
  • Foam sheet
  • Industrial PVC strip curtains
  • Tufnol® materials

All our products are sourced directly from the world's leading material manufacturers and are available for purchase online.

We offer cut pieces or full rod, tube, sheet, and plate with no minimum or maximum quantity restrictions. Most stock items are dispatched the next day for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,542)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress free and efficient Process

Stress free and efficient Process. We got what we wanted when we wanted it.

5 March 2024
theplasticshop.co.uk logo

Reply from theplasticshop.co.uk

Thank you for the five-star review, Steve! We're thrilled to hear that the process was stress-free and efficient, and that everything arrived just when you needed it. We’re here to ensure your next experience is just as smooth.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Very efficient to deal with

Very efficient to deal with, Gary and Sophie were excellent, great quality products, thank you will purchase again.

4 March 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review, Justin! Delighted to hear you had a positive experience with Gary and Sophie - I've shared your comments with them!. And that you were pleased with the quality of our products. We look forward to your next purchase.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Delivery & product as described

Delivery & product as described

1 March 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review! Great to hear the delivery and product were just as described. If you need anything else, we're here to help.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Great service

Good prices, easy website and painless delivery..thanks!

27 February 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review, Max! We're delighted to hear that you appreciated our pricing, found our website user-friendly, and experienced a painless delivery process. We aim to keep making your experiences with us just as smooth. Thanks for choosing us!

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

easy to order

easy to order
packed well
fast delivery

23 February 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review, Paul! We're glad to hear you found the ordering process easy, the packaging to your satisfaction, and the delivery fast! We look forward to continuing to serve you with the same efficiency in the future.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Excellent

Excellent customer service.
Excellent product.

Realised I'd measured the cutting ratio I needed wrong, phoned up and everything was ammended to perfection...

Swift delivery.
The ordering process was easy.
Probably THE best packaged item I have ever
received.

No, changed my mind. Definitely THE best packaged item I have ever received.

22 February 2024
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Reply from theplasticshop.co.uk

Thank you for the glowing review and for sharing your experience! We're thrilled to hear you found our customer service and product to be excellent. Hearing that ours was probably THE best packaged item you’ve ever received really puts a smile on our faces and I've passed on your comments to all those involved! Looking forward to providing you with the same level of service and satisfaction in the future.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Very helpful response on the telephone

Very helpful response on the telephone, followed by a quick delivery, made the experience ideal, thank you.

22 February 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review! We're so pleased to hear you had an ideal experience with our telephone service and appreciated the quick delivery. It's feedback like yours that really makes our day. Thank you for choosing us, and we look forward to helping you again in the future.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Fast delivery

22 February 2024
theplasticshop.co.uk logo

Reply from theplasticshop.co.uk

Thank you for the five-star review, Elif! We're thrilled to have your support and glad you're satisfied with our service. If you need anything in the future, remember, we're here to help.

Regards,
Andy Cole - Managing Director

Rated 4 out of 5 stars

Very fast and good service

Very fast and good service. I just thought that the carriage cost was high.

20 February 2024
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Reply from theplasticshop.co.uk

Thank you for your review and the four stars, Paul! We're glad to hear you were pleased with the speed and quality of our service. We understand your thoughts on the carriage cost and appreciate the opportunity to discuss this with you directly. Looking forward to serving you again in the future.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Polycarbonate sheets

All products received as ordered and in good shape with the Certificate of Conformity that we needed. Many thanks

14 February 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review! We're pleased to know everything arrived as ordered and met your requirements, including the Certificate of Conformity. If there's anything more you need, we're here to help.

Regards,
Andy Cole - Managing Director

Rated 4 out of 5 stars

Dust and Scratch control

I'm a photographer and use black acrylic as a base for product shoots. The acrylic scratches sometimes and I need to reduce static and dust. The Plastic Shop had the solution to both issues.

The polish works well on the high gloss acrylic. I tried it on my Omega Speedmaster too and it polished out a scuff that had been annoying me for a while.

12 February 2024
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Reply from theplasticshop.co.uk

Thank you for the four-star review, Andrew. Delighted to hear the polish worked well for both your photography needs and your Omega Speedmaster. We appreciate your feedback and are here to help with any future projects.

Regards,
Andy Cole - Managing Director

Rated 4 out of 5 stars

Postage costs were a little excessive…

Postage costs were a little excessive but customer service was great

12 February 2024
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Reply from theplasticshop.co.uk

Thank you for your review, Steve. We're glad to hear you were pleased with our customer service. We understand your concerns about postage costs and continually strive to balance quality service with reasonable pricing. We'll certainly take your feedback into account as we review our postage policies. Looking forward to serving you again.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Always get firstclass service for the…

Always get firstclass service from the Plastic Shop, which is why I always make them my first and only call

12 February 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review, Paul! It means a lot that we're your go-to. Here to support you whenever you need us.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Service review

the service was quick, easy and straightforward.

8 February 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review, Binay! We’re glad you found our service to be quick, easy, and straightforward. If there’s anything more you need, remember, we're here to help.
Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

The item was well packaged and arrived…

The item was well packaged and arrived earlier than I expected. I spoke with the manager he was so helpful. It’s too cold to clean my conservatory ceiling, will test the spray when the weather is warmer. Thanks.

5 February 2024
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Reply from theplasticshop.co.uk

Thank you for the five-star review! Delighted to hear your item arrived earlier than expected and that you found our packaging up to standard. It was a pleasure speaking with you over email. We’re eager to hear how the spray works out once you get the chance to use it. Remember, we're here to help if you need any advice or further assistance.

Regards,
Andy Cole - Managing Director

Rated 5 out of 5 stars

Quick delivery.

8 February 2024
theplasticshop.co.uk logo

Reply from theplasticshop.co.uk

Thank you for the five-star review, Mr. Ryan! Pleased to hear you were happy with the quick delivery. If you need anything else, we're here to help.

Regards,

Andy Cole - Managing Director

Rated 5 out of 5 stars

Such a helpful company

Such a helpful company. My item was ready in a couple of days, order process and payment was really easy. I collected my item in person and the gentleman I dealt with was very pleasant.

5 February 2024
theplasticshop.co.uk logo

Reply from theplasticshop.co.uk

Thank you for the five-star review, Julie! Glad to hear the order process was smooth and collection went well. Happy to have been of help and looking forward to seeing you again.

Regards,

Andy Cole - Managing Director

Rated 3 out of 5 stars

Very easy to navigate the web site.

Very easy to navigate the web site.
But carriage charge seemed very high for such a small item.

1 February 2024
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Reply from theplasticshop.co.uk

Hi John,

Thank you for sharing your feedback with us on Trustpilot. We're glad to hear you found our website easy to navigate. We've taken your comments regarding the carriage charge to heart and have addressed this directly via email to ensure your satisfaction. Our aim is always for transparency and fairness in our charges, and we appreciate the opportunity to correct any oversight.

We're committed to improving our service and hope we've resolved your concern to your satisfaction. Should you have any further questions or need assistance, please feel free to reach out directly.

Thank you for choosing us and for giving us the chance to make things right.

Regards,

Andy Cole - Managing Director

Rated 5 out of 5 stars

Good product which did precisely what…

Good product which did precisely what we needed

31 January 2024
theplasticshop.co.uk logo

Reply from theplasticshop.co.uk

Thank you for the five-star review! We're delighted to hear our product met your needs perfectly. If there’s anything else you require, don't hesitate to reach out.
Regards - Andy Cole, Managing Director

Rated 5 out of 5 stars

Exactly as advertised.

26 January 2024
theplasticshop.co.uk logo

Reply from theplasticshop.co.uk

Thank you for the five-star review, John - and really appreciate your feedback. We’re here for you whenever you need us again.

Regards,
Andy Cole - Managing Director

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