Banner for The Phoenix comic

The Phoenix comic Reviews 62

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting how much children love the comics and eagerly anticipate their weekly arrival. Many note the positive impact on reading habits and the diverse content. The delivery service is frequently commended for its punctuality and reliability, with comics arriving consistently each week. The overall user experience, including managing subscriptions, is also described as easy and efficient. However, some customers expressed dissatisfaction with the subscription process, particularly regarding unexpected charges or difficulty managing their accounts. There were also isolated instances of missing deliveries or issues with the quality of additional merchandise.

What people talk about most

Product

Consumers find the product to be highly positive, with many children and grandchildren loving the comics.... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the prompt and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers praise the ease of... See more

User experience

Clients share positive opinions on the user experience. Many reviewers appreciate how the platform makes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My 10 year old son absolutely loves these comics. We are in Ireland so we’re not able to avail of the initial 6 copies trial but on the basis of him loving the books we went straight in. We had a smal... See more

Company replied

Rated 5 out of 5 stars

The Phoenix has become part of the family, with our 10 year old waiting impatiently for the postman every week and pouring over every single page as soon as it arrives. We’re all huge fans, not least... See more

Company replied

Rated 5 out of 5 stars

Great communication from yourselves. Fantastic product which is delivered on time We bought it for our 10yr old grandson who has significant additional needs. He loves it and waits for the postma... See more

Company replied

Rated 5 out of 5 stars

Excellent product, grandson (9) loves it as does his older brother (12). Bought as a birthday present for 6 months as children lose interest quickly, but will definitely be extending the subscription.... See more

Company replied


Company details

  1. Publisher

Written by the company

The Phoenix is a weekly magazine for 7–14 year olds that’s packed with incredible comics, drawing guides, and plenty more that inspires kids to get reading, writing, and drawing!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such joy!

We started with the 6-for-£1 subscription and never had any issues. My 9-year-old loved it so much that we signed up for a 12-month subscription. Every Thursday he races home from school because it’s Phoenix delivery day! He even takes it into school to read during quiet time, and now his classmates are all asking to have a look. Thank you for making reading so exciting 🥰

If you’re thinking about the 6 for £1 offer but worried about cancelling, it’s really easy to manage. Just head to the subscription website (not the shop), go to “Manage Subscription,” just click the three lines in the top left corner to find it.

1 February 2026
Unprompted review
The Phoenix comic logo

Reply from The Phoenix comic

Hi Natalie,

Thank you so much for taking the time to leave this lovely review.

We are thrilled to hear that your 9-year-old is a Phoenix fan and looks forward to the comic arriving each week. We are also glad to hear that setting up the subscription was straightforward!

With all best wishes,
Team Phoenix

Rated 5 out of 5 stars

Easy to book

Easy to book, my grandson loves it so at present we are keeping the subscription going.

1 January 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey there,

Thank you for your review!

We are pleased to hear that your grandson loves the comic and that you are planning on continuing the subscription.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

bought as a present for my…

bought as a present for my granddaughter and she loves it!

1 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi David,

It is wonderful to hear that your granddaughter loves receiving The Phoenix as a present! Thank you for leaving us a review.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

Great magazine

Great magazine, makes my daughter laugh out loud! Easy to follow stories that sometimes end on a cliffhanger so she looks forward to the next one.

29 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey there,

Thank you for your review!

We are so glad to hear that your daughter laughs out loud at The Phoenix and that she looks forward to the next issue!

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

The children love these comics

The children love these comics! They have most of the books made from these ilistrators, they love the drawing lessons online and everythung to do with pheonix comics!

29 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey Sam,

Thank you for taking the time to leave a review!

We are so pleased to hear that your children love The Phoenix and get involved with the workshops.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

Loved by my grandson

Loved by my grandson who is 10 years old and a budding cartoonist ;)

1 January 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi Lesley,

We are thrilled to hear that your grandson loves The Phoenix!

Thank you,
Team Phoenix

Rated 5 out of 5 stars

Grandson has thoroughly enjoyed…

Grandson has thoroughly enjoyed receiving and reading these.

30 January 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi Carol,

We are pleased to hear that your grandson has enjoyed reading The Phoenix, thank you for taking the time to leave a review.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

Excellent comic.

Excellent comic.
Never had any problems with quality or delivery.

28 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi Geoff,

Thank you so much for your review.

It is great to hear that you have not had any issues with delivery and that the quality is consistent.

With all best wishes,
Team Phoenix

Rated 5 out of 5 stars

Excellent product

Excellent product, grandson (9) loves it as does his older brother (12). Bought as a birthday present for 6 months as children lose interest quickly, but will definitely be extending the subscription. Arrives promptly each week and he looks forward to its arrival.

17 February 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey Carolyn,

Thank you for taking the time to leave a review!

We are thrilled to hear that both boys love The Phoenix and that they look forward to its arrival each week.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

Something for everyone

Son (11) loves the variety of strips. So handy getting it delivered direct too.

28 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey Danielle,

Thank you so much for your review.

We are so happy to hear that your son loves the variety of content in The Phoenix, and that the weekly deliveries are handy!

With all best wishes,
Team Phoenix

Rated 5 out of 5 stars

SUCH JOY

Great communication from yourselves.
Fantastic product which is delivered on time
We bought it for our 10yr old grandson who has significant additional needs. He loves it and waits for the postman every week. It is a joy to see how much pleasure the comic brings to him. I have a feeling this will be an annual purchase for a number of years
Thank you

28 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi Christine,

Thank you so much for leaving such a lovely review!

We are thrilled to hear that your grandson is enjoying the comic and that you plan to continue your subscription in the future.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

My son loves this comic and can’t wait…

My son loves this comic and can’t wait to receive it every week!

28 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey Sian,

Thank you so much for leaving a review!

It is wonderful to hear that your son looks forward to receiving The Phoenix every week, and loves the content.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars
The Phoenix comic logo

Reply from The Phoenix comic

Hi Hilary,

Thank you for your review!

We are so glad to hear that your granddaughter loves the comic.

With all best wishes,
Team Phoenix

Rated 5 out of 5 stars

Great magazine!

My son loves The Phoenix and it has become a highlight of his week. Arranging and managing the subscription is so easy too.

28 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi Suzanna,

Thank you for taking the time to leave a review!

It is lovely to hear that The Phoenix is the highlight of your son's week, and that you have found managing your subscription to be straightforward.

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

purchased for our gt grandaughters …

purchased for our gt grandaughters birthday .she looks forward to reading it every week.

27 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi Kenneth,

Thank you for leaving a review, we are so happy to hear that your great granddaughter looks forward to reading The Phoenix every week!

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

My son loves the comics and his reading…

My son loves the comics and his reading at school as improved so much, well worth the subscription!

24 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey there!

Thank you so much for leaving a review.

We are so happy to hear that your son loves the comics, and that The Phoenix has helped improve his reading.

With all best wishes,
Team Phoenix

Rated 5 out of 5 stars

Great magazine for small people…

It was easy to order and my grandaughter loves it!

16 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hi Peter,

Thank you for taking the time to leave a review.

We are so please to hear that you found signing up for your subscription easy and that your granddaughter loves the comic!

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

Ninja Vs ninja

Ninja Vs ninja - my daughter wishes there was a whole comic with just this ☺️

21 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey there,

Thank you for leaving a response.

We are happy to hear that your daughter is a big fan of Ninja Vs Ninja!

Best wishes,
Team Phoenix

Rated 5 out of 5 stars

excellent comic which provides lots of…

excellent comic which provides lots of interesting and varied reading material.

21 April 2026
The Phoenix comic logo

Reply from The Phoenix comic

Hey Laura,

We are pleased to hear that you are enjoying the comic, thank you so much for leaving this review.

Best wishes,
Team Phoenix

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look