The Money Platform Reviews 474

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed and ease of use. Consumers appreciate the helpful and understanding nature of the staff, who are often described as empathetic and willing to assist with payment arrangements. People feel supported by the customer service team, noting their prompt responses and efficient problem-solving skills. The positive sentiment extends to the company's flexibility and understanding when customers face financial difficulties. Reviewers report that the business is willing to adjust payment dates and amounts to accommodate individual circumstances, without applying extra charges. Consumers also appreciate the company's friendly and professional approach, making them feel valued and supported throughout their interactions.

Based on these reviews

Rated 5 out of 5 stars

Honestly, the loan helped when I really desperately needed it to keep me on the road and get to work etc and I couldn’t get help from anywhere else. I was going to be late paying aswell but they simpl... See more

Rated 5 out of 5 stars

they are so helpful. they assisted in moving my payment date two occasions to help me avoid a late fee and damage to my credit score. they are fast with responses and efficient in helping their custom... See more

Rated 5 out of 5 stars

I have used TMP multiple times. The service is quick and easy, the money platform have sorted me with loans despite poor credit history. On the occasions when I have been unable to to repay on the sch... See more


Company details

  1. Loan Agency

Written by the company

The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

474 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

I can't thank the TMP enough.

I can't thank the TMP enough for the help they have given me, not only with the lending, but with a problem that occurred recently. Without going into details, I had no extra charges and I have had the weight of a problem lifted.

Thank you TMP !!!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

5 star

Quick money transfer, great communication. I missed a payment and said the date I could make it and they were very accommodating of this and it did not damage my credit

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Stevey H…

Brilliant very caring.got back to me ASAP helped me out in a situation gave me breathing space on a payment very understanding and very grateful definitely use again thank you

2 July 2024
Unprompted review
Rated 5 out of 5 stars

The Money Platform - great company, oustanding support service

Amazing company. Help me a lot when I needed the most. Money was in my account on the same day. Support team answered each of my questions promptly. I was even able to move my instalment date to the day which suit me better, which was 3 weeks later, without any charge whatsoever. Totally worth it!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Incredible team and support

Incredible team and support, great communication and easy to get hold of. extremely helpful when I wasn't able to make a payment on time.
Thank you so much for all your help

24 June 2024
Unprompted review
Rated 5 out of 5 stars

A very good company

A very good company. Helpful and understanding of clients needs and onhand to help with everything. Will recommend them to anyone in need of urgent financial help

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company

Absolutely amazing …brilliant customer service, I had a problem with someone taking money out of my bank account and contacted support …WOW can’t thank them enough for sorting out my payment being made on another day …and no charge …thank you so so much money platform you have made a lot of stress so much stress free xx

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, 2nd time using and would happily use again if needed (hopefully not) but would 100% recommend

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience & great customer…

Great experience & great customer service team! Needed to change my 1st payment and really thought this would be a problem but not at all they came back within 2 minutes to say it was changed & updated free of charge & no affect on my credit file! It pays to speak to them if circumstances change out of your control. Thanks again & would always use in the future

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience, great customer service

The Money Platform has been a great company to use. Terms and conditions are easily laid out as is repayment schedules, there's no pressure to use their service if you're unsure.
My financial situation drastically changed when I was seriously ill, when I explained the situation they were very helpful and understanding over a repayment I wouldn't be able make. I would definitely use them again.

24 May 2024
Unprompted review

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