The Military Mutual Reviews 7

Very unprofessional communication, borderline rude. Had to be chasing them up for ages as well when making an enquiry or making a claim. Cancelled my insurance after I made a claim and told me it was their policy. Well, I wasn't going to renew anyway.

Awful experience. Had been paying in for over 18 months, when I needed to make a claim it was clear there was no way it was going to happen.
Trying to make contact is slow and painful, updates are non existent.
Save your money, it’s wasted paying into this.
I decided to cancel my policy as I didn’t see the point in giving them any more money, they literally couldn’t have cared less.

As others have stated, they’re ok until you have to claim.

Slow service as they use a third party to manage claims. They settled the claim but would only pay out for a second hand or refurbished product which was already 7 years by that point. Other companies I have used always replaced the item with the new version currently on sale. Pretty pathetic to be honest. Won’t be renewing.

Beautiful Design Flag Case and looks great in the room. Solid wood-made products and their shipping policy are very smooth and very fast and secure. Great experience with Flags Connections. Also, I am again to buy a flag case If I need for their quality product with a very reasonable price.

Paid my claim quickly and efficiently after loosing some headphone

We purchased a home insurance policy from Military Mutual unfortunately we had to claim our garden shed was burgled. I contacted them to make a claim and was told i had to provide photographs and purchase receipts for everything in the shed that was stolen, as we did not have this the claim was rejected. To make matters worse the renewal premium was doubled.

Fortunately the police caught the thief who burgled us and most of our belongings were returned. Their marketing is good, makes you think you are dealing with a reputable organisation you are not.

Steer clear of military mutual.

Well you know the old saying "If it looks too good to be true it probably isn't."

I thought I had found the ideal insurers. Reasonable price, Insured Home and business on one policy, easy to sign up and with a UK call centre that answers quickly.

All was well until I needed to make a claim. My wife had a bad fall and one of her hearing aids fell off. She was badly shocked and bruised and did not realise it was lost until a few minutes later,we went outside to look for it but could not find it.

I made a claim and provided all the required proof of purchase and quote for replacement. I heard no more so phoned after a few days and was told the claim was approved and would be paid within 5 working days, this was on the 23rd of August I waited until 3rd September, phoned again and was told I would be paid the next day have phoned again daily still not paid it is the 10th now.