The Loaded Tea Shop Reviews 

790
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious and varied flavors, often noting how they provide energy without a crash and support hydration. Many people appreciate the health benefits, including replacing less healthy drinks and aiding overall well-being. The customer service is frequently highlighted as exceptional, with reviewers commending quick response times, helpfulness, and efficiency in resolving issues. Ordering is described as easy, with fast shipping and excellent communication. However, some customers found the products overly sweet, with the sweetness sometimes overpowering flavors. A few other people also experienced product packets arriving damp, crumbled, or hardened into clumps, indicating occasional quality concerns.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and variety of... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as the best... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with the ease of... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the great taste and variety of... See more

Response time

Customers had positive experiences with response time, frequently praising the quick and timely replies from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a post menopausal woman I have had a difficult time getting the recommended vitamins as well as difficulty staying hydrated. However, with these loaded teas I am easily get at the minimum of 64o... See more

Rated 5 out of 5 stars

I just received my first order and I tried the fruit roll up flavor and it is so so good!! I’m exited to try the other flavors I ordered as well!! Also my whole experience was great from ordering to s... See more

Rated 5 out of 5 stars

Easy to order what I wanted, very fast shipping with updates, and outstanding exceptional customer service. I had one missing from my order, and they responded back super fast with the missing flavor... See more


4.8

Excellent

TrustScore 5 out of 5

790 reviews

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No recent history of asking for reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(790)

783 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Product & Company

This is the 3rd time I’ve ordered from The Loaded Tea Shop. I love all the flavors ordered, fast processing and delivery. The employees are so helpful and accommodating. I made a mistake on the shipping address, had only to send an email and it was corrected prior to shipping. A courtesy email was also sent to let me know they had corrected my error. Great product& company.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service ever!

The customer service is over the top. I contacted them on the 4th of July, also a Saturday, not expecting a response until Monday, but they responded immediately and had me fixed up in just a couple of hours! I usually don't get that kind of service from a business on a normal Tuesday!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a very pleasant experience

I had a very pleasant experience with customer service. Very fast reply and cares to help the customer choose the right flavor packet according to the flavor(s) customer likes. Will do business again and I do recommend this product. Please note: 1 packet made a bit more than a 2 liter bottle which was great!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

A Great Change !

The Loaded Tea Shop drinks taste so delicious, and are very refreshing! I needed a pic make-up from forcing down plain water everyday. What is so amazing is that Loaded Tea has 40 flavors and I found myself loving most all of them, not to mention the healthy benefits of added vitamins, and of course hydration! Such a great option for those of us that need a better way to get our vitamins, more energy, and keep hydrated!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

I really love these

I really love these. I have chronic health issues & these make it easier to intake fluids, the flavors are great. One packet for me anyway makes one pitcher as I don't like to much sweetness. They are also great to mix with other natural herb teas like hibiscus or mint. Customer service is on point if you have problems they handle them quickly and professionally. This is my 3rd order so definitely worthwhile.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Service and Flavor on Point

Two part review: they get a 5+ star on both counts. 1) taste, ingredients, and effect are 5+ star. Great flavor with no weird aftertaste, and the energy is on point. It's not an up and down kind of energy- it's a solid sustained energy all day. (I start drinking about 9-10am, no need for coffee anymore). I als FEEL GREAT! This is an effect I didn't realize or expect. My mood and vibe is lifted, my brain fog is gone, and I generally just feel good. I ran out for a few days, went back to my old AlXxxNu habit, and it tasted toxic to me. Like I could immediately feel and taste the difference. I'm not going back! Point 2) Customer Service is 5+ stars! They are quick and responsive, I had an issue in transit and the package was delayed (not their fault) but sadly, a few packs were subjected to extra heat and humidity for some reason, and they were hard as rocks. Loaded Tea responded very quickly and sent out replacements. Asked (if it wasn't too much trouble, and if it was don't worry about it) whether I could send a picture of the lot numbers for their quality control. They want to make sure there wasn't something going on in the lots. But it was t required for me to send that for them to replace the bad packs- they just did it. They were super nice about it too! Incredible service. I'm 100% sold on this product and brand. For reference, I'm on my 4th order and about 2 months in now.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great product and excellent customer…

Great product and excellent customer service! These drink mixes are delicious and I appreciate that they don't contain stevia, unlike most low-calorie drinks these days. I've had to contact their customer service a couple of times when I forgot to input a coupon code, and they responded quickly and resolved my issues right away. Highly recommend!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

From the amazing customer service

From the amazing customer service, to the absolutely delicious loaded tea flavors, and how great they make me feel, I can say with 100% faith that this is a company worth supporting. I have ordered 6 times now and will continue too. I highly recommend you won't be disappointed.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I love this tea

I love this tea, it gives me energy, and makes it easier for me to drink more water. Also has stopped my sin from drinking the bad energy drinks, and he loves them as well l.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

The best drink ever!

I’ve placed about 3 orders already and will definitely be a life long customer! Every flavor I’ve tasted so far has been delicious and every one becomes my new favorite! I buy the caffeine free for the grandkids and they love it and I feel good letting them have it!
The customer service is excellent too!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I had used the wrong address for my shipment. Customer service updated my address & sent out a new shipment to the correct address… no further questions asked. Now that’s customer service!! I’m very happy with them and I promise to spread the word about their products. Thank you!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The first time I ordered I ordered the…

The first time I ordered I ordered the 20 mystery flavors and it was pretty fun being able to check off the flavors I liked. Only 2 were a no go for me. By the time it was time to order again I picked the favors I wanted and to my disappointment when the order came it only had 10 of my 21 packets I ordered! I messaged them and they apologized and made it right immediately! I was very happy with their customer service and impressed by their prompt solution!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Love the flavors and the clean energy

Love the flavors and the clean energy! No crash like with energy drinks plus no carbonation! I hooked! I can turn one pack into a half gallon drink for me! Not a fan of the berry flavors but that's just me!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful teas

Wonderful teas! The flavors are so good, help with cravings and very refreshing. All natural & no guilt whatsoever!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Customer service has been great from…

Customer service has been great from day 1. The Loaded Tea Shop is making a difference. I suffer from daily migraines. Since I’ve been drinking this delicious tea, I’m better hydrated, getting the caffeine I need and that little something extra that has brought me more migraine-free days!!!
I’m on my 6th order and Fruit Roll Up is my absolute favorite so far.
Just, thank you!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

The absolute best loaded teas

The absolute best loaded teas. Have tried other brands and these are far superior! The customer service is outstanding! Such a great variety of flavors too. I can’t recommend these enough!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Loaded WOW!!

The teas I have tried have been incredible service is great.
My fav so far is Miami vice, cupids shuffle.
I love having a variety on hand.

Thank you everyone @ Loaded Tea Shop

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality, taste and excellence

The loaded tea shop has changed our lives. My daughter was born allergic to dyes to the point of seizures! She's never had koolaid or rocket pop ice pops. The loaded tea shop created a drink that is good for her and dye free!! She loves it when I buy a gallon of water and add two packets to share with friends! Im ever so grateful a company came along striving for no dyes and quality products!! Thank you Loaded tea! From our whole family!
P.S Mom and dad only survive because of the caffeinated ones 💜

3 July 2026
Unprompted review

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