The Home Shutter Company Ltd Reviews 

1,310
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who handle every step of the process with incredible care, respect, and precision. People are also absolutely thrilled with the premium quality of the shutters, noting that they look stunning, fit perfectly, and completely transform their living spaces. However, some people mentioned that there were occasional shipping delays and supply chain issues affecting the delivery schedule before final installation could take place. Consumers also noted that manufacturing and shipping processes can sometimes take several weeks to complete before orders arrive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently professional,... See more

Service

Users describe positive interactions with service, highlighting that everyone from the measuring and sales... See more

Product

Consumers find the product to be of exceptional quality, frequently noting that the shutters look stunning... See more

Quality

Clients share profound satisfaction on quality, frequently praising the stunning design and durable... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our... See more

Rated 5 out of 5 stars

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning bru... See more

Rated 5 out of 5 stars

This is the third set of shutters I’ve had fitted by the home shutters company and again I’m delighted. Every conversation to check on anything has been quickly and courteously dealt with. Marti... See more

Rated 5 out of 5 stars

Excellent service throughout the whole process. All the staff at The Home Shutter Company were helpful, knowledgeable and patient. The fitters were extremely respectful, even taking their shoes off be... See more


Company details

  1. Interior Designer
  2. Blinds Shop

About The Home Shutter Company Ltd

Written by the company

Family run suppliers and installers of the highest quality hardwood plantation window shutters at unbeatable prices. Covering Watford, London, Hertfordshire, Bedfordshire, Essex, Buckinghamshire and Oxfordshire. 

Based in Watford and with a showroom in Kings Langley, Hertfordshire we have a fully in-house team of installers and advisors offering a seamless experience in purchasing shutters. We pride ourselves on our zero-pressure sales approach and a best price from the outset program.

Specializing in solid, sustainably sourced hardwood for our shutters, our customers can feel comfortable in our manufacturing practices.

We offer free installation with every order and a 15 year warranty on our shutters. 

The process to order couldn't be easier:



Get in touch with us today:


01923 911 018

hello@thehomeshuttercompany.co.uk

www.thehomeshuttercompany.co.uk

Or visit our showroom at 37 High Street, Kings Langley, Watford, WD4 8AB


Contact info

Summer Sale!

Up to 40% off hardwood shutters!

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,310)

396 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great experience

Really great experience! I am DELIGHTED with my 2 large bay window shutters! Very careful measuring process - over two visits - ensured my shutters fitted perfectly. I was kept informed of order progress every step of the way. Installers Harry and Will took a huge amount of trouble and care during the fitting process and they were extremely courteous and helpful throughout. Couldn’t be happier with my shutters and want to warmly recommend The Home Shutter Company to everyone! Thank you!

24 July 2026
Rated 5 out of 5 stars

Excellent shutters and service

Excellent service from beginning to end, with the office and with the fitters were knowledgeable and skilled as well as being polite, very careful around the house, and very easy to deal with during measuring and fitting. I was kept up to date on our order via email and phone, once the shutters were manufactured effort was made to find a date to fit as quickly as possible, the guys arrived exactly when the said they would and they worked really hard. We're really pleased with the shutters, the qualty is excellent and they look great. We also opted for the blackout blinds in the bedroom which work really well. We were also pleased with the guarantee, and the price which was very competitive. Would highly recommend.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Just had our shutters installed......

Just had our shutters installed. We are absolutely delighted with them. The service and communication has been brilliant and right from the first meeting through to install, the teams involved have kept us up to date, every step of the way.

The shutters do take a while to be manufactured and despatched (12-15wks), but they are certainly worth the wait and are far superior to any others we looked at that quote shorter delivery times.

The guys doing the install were fast, efficient as well as very respectful and tidy. But they were also aided by the product being precision made, requiring no adjustments and quality fittings.

If you're considering having shutters installed, look no further. You will not be disappointed!

15 July 2026
Rated 5 out of 5 stars

We’re delighted with our new shutters

We’re delighted with our new shutters. The Home Shutter Company were so easy to deal with. And Joseph and Martin who did the installations have done a completely wonderful job. The shutters look amazing and each bedroom was spotless when they were done. Very happy to highly recommend this company.

15 July 2026
Rated 5 out of 5 stars

100% happy

Staff are so professional, received lots of good advice when i ordered the shutters which made the process really simple.
My shutters were delivered and installed yesterday, great service, Ryan, Finn, Martin & Ryan were so professional, they were fitted in under 2 hours and helped with moving of furniture to allow access. They cleaned up the work areas and i cannot fault their work ethics. the service they provided was out standing.
The Home Shutter Co are reliable, professional and would highly recommend them.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Top Quality Shutters

Nearly left a 4* review because of an extended delay but a war affecting shipping was hardly their fault. However, once installed it could only be 5*. Fabulous product and such a great team from survey to fitting. We had shutters fitted to a 2.4M high apex window and it looks stunning. Unlikely to be our last order from this company. If in doubt ‘go for it’ you won’t regret it !

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding from start to finish!

Outstanding from start to finish! What an amazing company who deliver at every stage of the process. We are absolutely in love with our shutters and will be in touch very soon to size up for downstairs!

14 July 2026
Rated 5 out of 5 stars

First class - highly recommend

From the first call right through to the fitting I received first class service. I was informed of delay with the shipping but that was to be expected in the current climate. Harry, Ryan and Matt the fitters were professional, extremely polite and so tidy. Shutters look great. I would highly recommend

10 July 2026
Rated 5 out of 5 stars

The company where fantastic from start…

The company where fantastic from start to finish .

Danny on the day was friendly and positive, talked through things and had such a great manner about him .

Called me before the vist and took on board points about my daughter who has life limiting conditions that I told the office about.

The ladies Hollie and Hannah in the office were friendly , helpful and supportive.

There was a delay due to shipping but kept me updated, listen to my worries around people coming in the house if been unwell etc and that was told to the fitter Danny as stated above from his phone call.

This company showed me that customer service that I thought had gone was back from start to finish .

Thank you everyone it was a pleasure

10 July 2026
Rated 5 out of 5 stars

Super Savvy Shutters

It has taken me almost 9 years to find shutters for my little Victorian Terrace. I was told shutters wouldn’t work on my windows or they were just too expensive.
The Home Shutter Company have been excellent - from the initial contact through to the fitting, they have been friendly, courteous and very professional. Due to the war in Iran, they did take longer to arrive than expected, but communication was brilliant. Jaques, who fitted the shutters was great. He was friendly and efficient and did a top job! I have already referred two friends to the company and it’s only the afternoon!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing friendly service

Amazing friendly service.
Good communication through out from booking an appointment through to fitting.
The products are amazing quality and fit perfect. Looks amazing!
All staff from ordering to fitting totally professional.

6 July 2026
Rated 5 out of 5 stars

Thank you Danny Mullane

Thank you Danny Mullane
Thank you Jake Green
Thank you office staff
You are all polite,very efficient and extremely knowledgeable people
God bless you
I am going to recommend my boys, my sisters and my relatives
Thank you Best Regards Mr Jayanti Thakrar
God bless you all

7 July 2026
Rated 5 out of 5 stars

The icing on the cake :)

The icing on the cake :)

We would highly recommend 'The Home Shutter Company', an outstanding family company.

From taking the first measurements through to installation, the whole team have been professional, efficient and extremely helpful.

We were kept informed every step of the way and the Customer Service Team were always on hand and eager to help.

Our installation was carried out by Jacque who was very courteous, he worked so hard to provide us with an immaculate finish.

Compared to other quotes we received, the blinds were very competitively priced and the quality was superb.

Our new house has finally become a wonderful home thanks to the fantastic 'Home Shutter Company'.

We wouldn't hesitate to recommend this company to anyone.

By the way, the beautiful feather duster was a lovely touch.

Thank you all.

1 July 2026
Rated 3 out of 5 stars

Great company!

Everything about this company is amazing, and we are so happy with the shutters and the fitting!
The only issue we had was we were told the lead time would be 12 weeks but we ended up having to wait nearly 4 months for the shutters to arrive and then install.
The extended arrival time wasn’t necessary the company’s fault but it was still frustrating nonetheless.

1 July 2026
The Home Shutter Company Ltd logo

Reply from The Home Shutter Company Ltd

Thank you for leaving us a review James, we appreciate it! We are very pleased to hear you are happy with the product and service!

Yes, we do acknowledge and appreciate that your shutters were running behind schedule on the back of the delays face in global logistics. Once again, something completely out of our control but I am glad we could make the shutters worth the wait.

Thanks again

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