Upon unpacking my premium 40m rotary washing line, I found that one of the arms had snapped off during shipment. I emailed Better Home Products to inform them of the breakage, to which they replied wi... See more
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See what reviewers are saying
The service given by The Home Laundry Company is always top notch. However, this is the second rotary clothes drier which we purchased. Whilst a good sturdy product, the plastic parts are serviceable... See more
Highly recommend this company - they have an easy to use website and excellent service. Ordered rotary airer late at night on a Sunday, recieved it by midday on Tuesday. Noticed that a tiny, non essen... See more
Having bought a rotary drier some years ago which failed within the warranty period, it was replaced free of charge. The replacement one then failed and I was given a 35% reduction on the price of a n... See more
Company details
Written by the company
Welcome to Better Home Products UK Ltd. We design, manufacture and distribute rotary washing lines, indoor clothes airers, retractable washing lines and a wide range of other laundry products for home and professional use. Our aim is to deliver great value for money and the very best customer service possible and we work hard to do that every single day.
Contact info
Better Home Products UK Ltd - Nicholson House, Shakespeare Way, SY13 1LJ, Whitchurch, United Kingdom
- 01948 666 878
- enquiries@rotarycareline.co.uk
- www.thehomelaundrycompany.co.uk
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Superb customer service
Upon unpacking my premium 40m rotary washing line, I found that one of the arms had snapped off during shipment. I emailed Better Home Products to inform them of the breakage, to which they replied with a request for some pictures of the damage. I sent them the pictures and received a reply informing me that a replacement would be sent - either that day, or first thing the following day. I received the new product in less than 24 hours. Outstanding!
Better Home Products UK Ltd Rotary Dryer
What a great site. Ordered my new rotary washing line which arrived the next day. I thought it might be here next week but what a surprise it arrived today. The airer comes with a cover, the spike for the ground, is an ideal size for me (3 arms) as I live alone. Easy to use website. Great prices. Quick delivery & also FREE DELIVERY. Thank you Better Home Products.
HIGHLY RECOMMEND BETTER HOME PRODUCTS UK LTD
The fresh and vibrant plants and…
The fresh and vibrant plants and flowers were delivered without any hitches - a fantastic shopping experience.
Very pleased with my new rotary line
Very pleased with my new rotary washing line. Seems well made and sturdy. Good price too, and a lot better than the cheapo one from a well-known big box store we had previously. Quick delivery was appreciated as well.
Top notch customer service!!
I recently returned my mother's washing line for a replacement, after it was damaged by heavy wind. She had previously had it for two years. I received an email and phone response almost immediately, and the new line was delivered the following day!
Impressive stuff- many thanks!
Excellent service
Excellent service, good quality product, good communication, parcel arrived one time packaging a bit ripped.
Couldn’t fault them arrived within the…
Couldn’t fault them arrived within the stated time scale, super product Delighted
Good overall no concerns
rotary airer cover …
rotary airer cover required as a replacement for one we have had for a number of years which had deteriorated due to sun, wind and rain.. I ordered this new one on a Sunday and it was delivered by post on the Wednesday. Good product and good service
Very happy!
We ordered a new washing whirligig to replace our old one which had become rather battered. It arrived promptly and we are pleased with the item.
Great Service
I ordered a rotary line for my mum on the Saturday and received the item the following Friday. We were quite shocked when our delivery arrived, the rotary line in torn plastic and sticking out the top of a large box, inside the line had been bound round and round with courier parcel tape. When we removed the tape, 3 arms out the 4 were completely broken and several loose pieces in the box. Very unhappy I got in touch with customer services, who were horrified by the photo evidence I gave them. They assured me all their products came well packaged and secure and could see for themselves that it had been badly damaged in transit. They asked if we would be able to dispose of the item and asked if we wanted a replacement rotary line or a full refund. We asked for a replacement as my mum wanted a good quality rotary line. A replacement was sent out the next working day and received 2 days later, well packaged and very secure. Customer service went out of their way to help and assist us with our issue and we are really happy with our purchase. Although it hasn't been put up yet and put to use as we are having work done in the garden. This rotary line looks top quality and very solid. We will review the product in its entirity after our first use. I would highly recommend the The Home Laundry Company.
A solid rotary line
A solid rotary line. Seems very sturdy and I like that it’s green. Nice cover.
Can’t give review as we have not…
Item received and up easy to put up sturdy and good quality Delivery driver polite and helpful Very pleased

Reply from Better Home Products UK Ltd
Purchased a replacement cover
Purchased a replacement cover, as cheaper versions did not last.
Excellent service throughout.
Rotary line cover
this product looks lovely up, it's nice that it's got a zip all way up but I would have thought it would have a toggle to keep it tight too.
Arrived on time. A little expensive but looks good.
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