I got the card I needed, but your system was slow and the limitations on addressee & sender are a hindrance.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used The Gift Card Shop to purchase some gift cards eight months ago without having any issue using my credit card to make the purchase. This time, I tried to use the new "AirDropKey" process and ha... See more
Company replied
My orders did not go through, then rejected by one bank and then rejected by another credit card. I must have spent over 2 h ours on all of this.
Company replied
I’ve never had a problem with their cards. I always purchase the e-gift cards, always came instantly after purchase. No issues using the card either, well almost no issues, only occasional minor issue... See more
Company replied
3.7
Average
370 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I'm not really computer literate
I'm not really computer literate. This experience gave me a feeling of knowing what I'm doing!
29 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear that our experience made you feel confident! We hope to be part of your next gifting adventure.
TheGiftCardShop.com
It was fast easy and simple
29 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're glad to hear that your experience was fast, easy, and simple. We appreciate your positive feedback.
TheGiftCardShop.com
This website worked
This website worked, the first time! Mastercard did not work at all. I’ll come back to Visa from now on.
29 July 2026
Repeat Customer
Have used this site before and have never had any type of issue or problem. Cards have all been sent in a timely matter. Easy to use site with no hassle at all !! Very Satisfied Customer !!
28 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so happy to hear about your positive experiences with us! We look forward to being part of your next gifting adventure.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that you found our website fast and easy to use. We appreciate your positive feedback!
TheGiftCardShop.com
This is a great way to treat Family who…
This is a great way to treat Family who live far away!
27 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear we can help you connect with family who live far away! Thank you for your kind words.
TheGiftCardShop.com
Easy to complete and delivery was…
Easy to complete and delivery was quick, accurate, and efficient.
26 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that completing your order was easy and that our delivery was quick and efficient. We appreciate your positive feedback!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear everything went smoothly for you! Thank you for your kind words. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Availability to buy what I want
21 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear you found what you were looking for! We appreciate your positive feedback.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear that you found our website easy and reliable. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Great experience and fast!
21 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear you had a great and fast experience! We appreciate your positive feedback.
TheGiftCardShop.com
They stole $500 dollars from me
They stole $500 dollars from me. I can’t access it on the card no matter what I do, and their customer service says the exact same thing every single time “we changed our protocols to ensure safety measures” but will not let me have my own money. I am going to sue.
21 July 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Or, when asked for a reference number, please provide your Order Number from our website. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
This was seamless and if the customer…
This was seamless and if the customer receives and uses on their end we will definitely use this for future.
17 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear that your experience was seamless! We truly appreciate your positive feedback and look forward to assisting you again in the future.
TheGiftCardShop.com
super easy and simple process of…
super easy and simple process of purchasing and gifting! Thank you:)
16 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so happy to hear that your purchasing process was easy and simple! We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Not able to use the card
Not able to use the card. Tried several different merchants..tried to use it via Apple Pay ..tried to use on PayPal ..customer support was not much help ..he basically said just try another merchant or wait a few hours and try it again ??
15 July 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Or, when asked for a reference number, please provide your Order Number from our website. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Easy to use.
15 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
wouldn't take PayPal
13 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're sorry you encountered an issue during checkout. After reviewing the transaction, we found that the payment was declined by the payment provider. We understand this can be frustrating and appreciate you taking the time to share your feedback.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad you found our website easy and quick, and that you appreciated our card selection! Thank you for your kind words.
TheGiftCardShop.com
you are very fast website
you are very fast website, efficient and informative. Thank you.
11 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear that you found our website fast, efficient, and informative. Thank you for taking the time to leave a review.
TheGiftCardShop.com
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