I was a bit sceptical at first when placing my first order as prices on the Hyati Pro Ultra were the best anywhere on the Internet. I am a customer of another 2 online vape suppliers and and this com... See more
Company replied
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This company has gone above and beyond for me. Evri have let me down with my order delayed really badly. Got in contact with this company within the hour everything dealt with new order on the way and... See more
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I had issues ordering on line, so this review mainly is for the very polite phone service. Imran was polite and friendly, very efficient and engaging. My order was processed within minutes and dispa... See more
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Website is so easy to use. Ordering takes very little time Deliveries are always quick Goods always come packaged well I have been advised customer for 10 years and have never been let down... See more
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Company details
About The Electronic Cigarette Company (UK) Ltd
Written by the company
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
- FREE shipping with all orders over £15
- FREE top brand e-liquids with any kit over £10
- FREE Nic shots included with any shortfill e-liquid purchase
- Great value e-liquid multi-buy deals
- Vape subscriptions available from £25 per month
- E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
- Customer service available 6 days a week for expert advice
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Disposable Vape Alternatives In Stock!
Written by the company
- Starting From £5.99
- Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
- Expert Customer Service
- Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
- Coil Price Match
- We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
- E-liquid Price Promise
- We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
- Everyday Low Prices
- The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.
Free shipping over £15
High quality e-cigarettes and e-liquid.
Free delivery with any spend over £15.
All products come with a 28 day warranty.
Everyday low prices on e-cigarettes, accessories and e-liquid.
E-liquid subscriptions available from £25
Contact info
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
- 01254 269380
- info@theelectroniccigarette.co.uk
- www.theelectroniccigarette.co.uk
4.8
Excellent
22K reviews
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Customer service replaced my order…
Customer service replaced my order which courier lost and it proved to me they put you first no matter what, great communication and swift response. Never had a delivery issue before so was relieved it was dealt with so efficiently. Always a great experience shopping with TECC 5 stars always!
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review and your complimentary feedback, great to know that you received the high level of after sales support that we expect for all customers like yourself.
Hope you have a lovely week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for your complimentary feedback, the 5 stars and more importantly for choosing us for the purchase of your vaping products.
Hope you have a lovely week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Very fast delivery!
27 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review, great to know that you are receiving your vaping products very promptly, just as we expect for you.
Hope you have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Excellent- would recommend
Fast delivery, easy to use website and reasonably priced goods. All round excellent service.
1 August 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us as your go to retailer for the purchase of your vaping products.
Hope you have a lovely weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to share your feedback with us, great to know that you are receiving your vaping products promptly, just as we expect for you, hope you have a lovely weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Fantastic customer service
I had issues with evri and I spoke to a guy at customer services. He was polite and friendly and got another order dispatched rapid. My order came and I'm super happy. Won't be going anywhere else for my vapes now. The guy I spoke to is a credit to the company ✨️
1 August 2026
Unprompted review
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this feedback, great to know that you received a high standard of after sales support from our customer service team member.
It would be nice to pass on your complimentary feedback to the person in question if you can recall whom it was that you spoke to drop us a quick email when convenient to info@theelectroniccigarette.co.uk and we can pass on your complimentary feedback.
Have a lovely weekend.
Many Thanks
Mick
The Electronic Cigarette Company
it was easy to find exactly what I was looking for.
it was easy to find exactly what I was looking for. Ordering was straightforward and the item was realistically priced and arrived very promptly.
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review, really nice to know that you had a hassle free and enjoyable experience when shopping with us for your chosen vaping products.
Hope you have a super weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us your feedback, nice to know that you are happy with the broad selection of products we have available all from trusted and reputable supplies, great also to know that you are receiving your vaping products very quickly, just as we expect for you.
Hope you have a lovely weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Would highly recommend - very fast delivery
I ordered Wednesday Night and my order arrived Thursday evening. Always super fast process from order to delivery. I have been using this company for many years and they have always been superb. Would highly recommend.
6 August 2026
Unprompted review
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to share your feedback great to know that you are accustomed to receiving your vaping products really promptly which is exactly what we expect.
Would also like to take the opportunity to thank you for your continued customer, really is genuinely appreciated by us all within the TECC team.
Hope you have a lovely weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Brilliant service and products and the…
Brilliant service and products and the prices are very fair
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review and for your kind words, great to know that you are very content overall with competitive pricing and overall service we provide.
Hope you have a lovely weekend.
Many Thanks
Mick
The Electronic Cigarette Company
I’ve been using your company for a few…
I’ve been using your company for a few years now and I have always had great service and great products 5* company Thankyou
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review and for the 5 stars, great to know that you are very happy overall and you are having an enjoyable experience when shopping with us for your chosen vaping products.
Have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Fast delivery and good products
Good range of products and straight forward purchasing system
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and importantly for choosing us for the purchase of your vaping products.
Have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Great and quick delivery and got what I…
Great and quick delivery and got what I ordered
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to share your feedback, nice to know that you are very happy overall.
Have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Very happy with my purchase
Very happy with my purchase. Very quick and easy, efficient delivery and very happy with the product delivered. Will definitely keep returning for more business.
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to share your feedback with us, very good to know that you are very happy overall and had an enjoyable experience when shopping with us for your chosen vaping products.
Have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Brilliant ordered several times now and…
Brilliant ordered several times now and never had a problem, prices are perfect and delivery excellent.
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review and for awarding us the maximum 5 star rating, always very much appreciated by us all within the TECC team.
Have a fantastic weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Excellent company
Excellent company! Really fast delivery and occasionally pop in a free item. Lovely stuff
1 June 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for this review, the 5 stars and for choosing us for the purchase of your vaping products.
Hope you have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Best price found
I was a bit sceptical at first when placing my first order as prices on the Hyati Pro Ultra were the best anywhere on the Internet. I am a customer of another 2 online vape suppliers and and this company is just as good if not better regarding price. Order process was very quick and easy and was delivered undamaged the next day.
Well done to the people involved.
30 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us your personal feedback, and really good to know you had an enjoyable and smooth experience when shopping with us for your chosen vaping products.
Hopefully you might continue to use us as your go to supplier for all of your vaping essentials.
if you ever need any help, support or guidance please feel free to contact us whichever way is best for you email, phone or live chat on the website, we will always do our very best to assist.
Have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Been buying from yous for a while now…
Been buying from yous for a while now and always a great service and fast delivery
31 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and importantly for continuing to use us as your preferred go to retailer for the purchase of your vaping products.
Hope you have a really good rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Great site
Easy to navigate site. Ordering was easy and plenty of flavours to choose from. The price of products is very reasonable. The time from process to delivery was really good as well
30 July 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for the review, the 5 stars and for choosing us for the purchase of your vaping essentials, nice to know that you are happy with the broad selection of products we have a available all from trusted and reputable suppliers, also great to know that you are receiving your parcels very promptly, which is exactly what we expect for you.
Have a great week.
Many Thanks
Mick
The Electronic Cigarette Compay
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time out to leave us this review, great to know that you found everything simple and hassle free when shopping with us for your chosen vaping products.
Have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
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