Our first time visiting The Designer Rooms & won't be our last. Gorgeous range of furniture to suit all tastes. Staff were on hand if required & we didn't feel pressured into making our purchase. C... See more
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The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
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Very helpful staff.
Very helpful staff.. Excellent choice. Good quality .
These things make me return again and again.
The staff are always helpful and…
The staff are always helpful and friendly and offer good advice and guidance to help with your decision
Five start service
Alison was so approachable and incredibly helpful when I was looking for somewhere quiet to breastfeed my son, who was feeling stressed and upset. She kindly offered me a sofa where I could sit comfortably, which I really appreciated. Once I was finished, she also took the time to help me choose and purchase some diffuser oils. Her kindness, patience, and excellent customer service made such a difference to our visit. Thank you, Alison!
Very good customer support to our…
Very good customer support to our needs. Friendly, knowledgeable, prompt.
Our experience in the breahead showroom…
Our experience in the breahead showroom was an absolute pleasure.
Saira was very patient,knowledgable & extremely helpful.
She is an absolute asset to your company.
Lovely salesman was very patient while…
Lovely salesman was very patient while I chopped and changed my mind about the lamp I wanted
Fabulous service and advice
Fabulous service and advice in Prestwick shop from Lorraine, took time to advise on what best to choose, great knowledge of the products
Prestwick showroom
The girls at Prestwick showroom are always so helpful choosing my purchases nothing is a bother for them !
Lady Leslie was very help full and the…
Lady Leslie was very help full and the other staff where all very nice as well store looks amazing
Teresa
Great service, great product
The Designer Rooms in Mackinnon Mills Coatbridge is a really good outlet store. Great variety of furniture and carpets available at discounted prices. Staff are really friendly and helpful. They will arrange delivery at an affordable price and it includes the building of your item (if necessary) and the uplift of all packaging.
The prestwick shop had so much to see,i…
The prestwick shop had so much to see,i was served by lorraine ,she was so helpful and profesional. I loved all the different furniture and everything was unusual .Lorraine was fantastic
Great experience in the Braehead shop…
Great experience in the Braehead shop today. Saira was a great help with picking, ordering and sorting us out.
I was impressed with the quality and…
I was impressed with the quality and style of the goods we were considering and also the assistance we received, Caitlyn went the extra mile and provided an excellent customer service from enquiry to purchase, thank you for you're help 😀
Lovely store and the customer service…
Lovely store and the customer service was great. We went to the store in Uddingston and were served by a kind salesman called Dean. The service provided was excellent and Dean helped us choose a new corner sofa. Will be going back!
Absolutely beautiful shop with amazing…
Absolutely beautiful shop with amazing art, furniture and soft furnishings, went in for a sensum and the staff were so helpful and friendly will definitely be back soon!
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