The Beautiful Company Reviews 

1,215
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Bought my wedding band from here 2 years ago. The band has completely split in half right where the diamonds stop on both sides. It's white gold. Emailed them and had no reply. Contact number doesnt... See more

Rated 5 out of 5 stars

Love love love my new platinum 4mm wedding band. It’s very comfortable on my finger, beautiful on its own or worn together with my engagement ring. Just delighted I chose this company and would happi... See more

Rated 5 out of 5 stars

We couldn’t be happier with the service and product provided. It was delivered within the expected time, even over the festive period! Communication was great throughout and all questions we asked we... See more

Rated 5 out of 5 stars

Couldn't fault them The whole experience of ordering and receiving our rings was incredibly straightforward. We had a ring sizer posted out to us very promptly and after we confirmed our sizes, we... See more

Company replied

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Buyer
  5. Wedding Service

Information provided by various external sources

Diamond Rings, Wedding Rings, Engagement Rings, Titanium Rings, Platinum Rings and Diamond Eternity Rings with Buy Now Pay Later & Money back Guarantee.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,215)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and quality ring

Excellent service for our palladium wedding band - it won’t be used until September 2023 but very happy with it. The customer service and engagement was truly excellent, can highly recommend.
Many thanks

24 February 2023
Rated 5 out of 5 stars

Love love love my new platinum 4mm…

Love love love my new platinum 4mm wedding band. It’s very comfortable on my finger, beautiful on its own or worn together with my engagement ring. Just delighted I chose this company and would happily recommend them. They offer a wide selection of quality products and are very reasonably priced. Win win.

25 January 2023
Rated 5 out of 5 stars

My perfect wedding ring!

Would highly recommend the Beautiful Company. They were helpful answering my questions before purchasing and kept me up to date on the progress of my ring when needed. Delivered within expected time frame and packaged securely and safely. The ring is perfect and higher quality than expected!

22 December 2022
Rated 5 out of 5 stars

Highly recommend this company to…

Highly recommend this company to everyone. I was very particular about what I wanted for a wedding band and The Beautiful Company delivered on all aspects. Great customer service, excellent pricing and stunning jewellery. Thank you

27 October 2022
Unprompted review
Rated 5 out of 5 stars

I'm very pleased with my purchase

I'm very pleased with my purchase. I bought white gold wedding rings for me and my husband last year.
We were sent a ring sizer which was great. The rings themselves are nice. Obviously for only a couple of hundred quid each they are not going to be amazing. But they fit well and look nice.
My only quibble was that the VAT isn't added on till the end so it ends up more expensive than planned.

21 May 2022
The Beautiful Company logo

Reply from The Beautiful Company

I'm sorry there must have been a cliche on the site as the prices normally show the price including the VAT, glad you are happy with the rings

Rated 5 out of 5 stars

I have always found you to be helpful

I have always found you to be helpful, efficient and reliable with quick service. There has never been any mistakes with my orders . I have been totally satisfied with ordering over a long time . Thankypu .

30 July 2022
Rated 5 out of 5 stars

Amazing service and gorgeous platinum wedding ring

I ordered a 3mm Heavy weight Platinum Plain Court shaped wedding ring from this firm. Customer service at this firm is second to none. Mary is helpful, polite and very quick to respond, nothing was ever too much for her. I was sent out sample ring shapes and placed my order, but a couple of days later I changed my mind about ring shapes. Mary changed the order straight away. When I received my wedding ring, it was too big, I emailed Mary, sent it back and she had it sized and back to me in a week. The ring is of very good quality, and I would highly recommend. Will definitely be using this firm when it is time to order my eternity ring!

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service and the ring is…

Great service and the ring is beautiful. I had left it late to order but I got the notification the day before the wedding to say the ring was being dispatched. I emailed back to say I was getting married the next day and the team offered to have the ring delivered by 9am. The ring arrived in time for my big day. Many Thanks to the team for this

2 June 2022

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