TheAutoPartsShop Reviews 

299
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more

Rated 3 out of 5 stars

The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more

Rated 4 out of 5 stars

I was told shipping information would be given as soon as part shipped. Didn't get shipping information until I told them to cancel my order. They sent me shipping information received the part 2 days... See more

Rated 5 out of 5 stars

Easy ordering, quick shipping, I was surprised I didn't receive a notice that it had shipped or the tracking number, but over all I was happy. Ordered Thursday and received the item Monday.

Company details

  1. Auto Parts Market
  2. e-Commerce Service

Written by the company

TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...


Contact info

3.6

Average

TrustScore 3.5 out of 5

299 reviews

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3.6

All reviews

(299)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timeliness

We needed a part that was hard to get quickly. We ordered from auto parts bc they had faster shipping times. The part even came in 2 days early

15 August 2024
Rated 3 out of 5 stars

The item arrived 2 days late...

The item arrived 2 days late...

The packaging was ok, it did get a bit banged up but the parts was ok.

But was supposed to be here Tuesday, did not arrive until today.

They need to get on FEDEX about the tracking data.

Product quality is decent.

15 August 2024
Rated 5 out of 5 stars

Ordering was fast and simple

Ordering was fast and simple. Clear to get the item needed with matching VIN. hasn’t been delivered yet but will update. Also way better pricing than anywhere else for same product.

21 August 2024
Rated 1 out of 5 stars

It was awful

It was awful. Y’all took my money, told em it was out of stock, and now I have not gotten my money back

18 August 2024
TheAutoPartsShop logo

Reply from TheAutoPartsShop

Your order could not be shipped out due to unavailability of stock. The stock ETA is not as expected, so we refund this order in full. The refund would be updated to your cc account in 5-7 business days. Apologies for the delay in refunds.

Rated 1 out of 5 stars

Trying to return something is a joke

Trying to return something is a joke , so don't belive wher it says, easy returns
Been waiting two days to hear back from someone just to get a return label and address, left two messages, left two emails , still nothing
Won't be using this company anymore
They want to sell you stuff ,but don't want to give back the money when called for.
8 /26/24 Still haven't heard back from this so called awsome customer service crew ??? now I have to get paypal involved just to return the parts, SUCH AN INCONVENIENCE !!!!!

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Easy delivery

The part came wrapped so no damage, and the two parts that I ordered came within five days. This was a very easy site to order from.

13 August 2024
Rated 5 out of 5 stars

Your team members are amazing!

Your team members are amazing!! What a great company, I ordered my part on lunch yesterday. The part has already arrived and I have put it on my car. Amazing customer service!! Thank you so much! Have a wonderful day.
Ephraim Dwight Durbin

17 August 2024
Unprompted review

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