Be aware the items are not local they come from Australia. Don’t pay extra for faster shipping because your order will arrive within a month. Customer service is ok and the items are good. Packaging i... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ring tarnished within 2 days of wear. However, Flaire were quick to respond and give a store credit
Received item as described. Very unique jewellery Like the design and size of jewellery
At first, I wasn’t completely satisfied with my order But I reached out to the team, and they were great. Super helpful, understanding, and quick to sort everything out. great customer service!
I love the variety of items! But what's with the tipping thing?
I placed an order on January 31 2026. I still have not received my order. I have made several attempts to contact the store both via emailing there support and via Facebook. Received responses like "w... See more
I rarely leave reviews, but The Flaire deserves every bit of praise. From the moment I opened the box, I could tell this wasn’t your average jewelry brand — the packaging felt premium, the unbo... See more
I love it!!!!!!!!! Thank you!!! Beautiful quality I worked as a sales representative for fine jewelry real diamonds and precious stones 18k 14k yellow and white gold , platinum,for almost half of my... See more
Appalling quality, the marketing is really good however the product is absolutely rubbish, it’s like holding plastic. Do not fall for how good these items look. For an Aussie product the shippin... See more
Ordered 8/12/2025 website says dispatch is 1 -2 days, express shipping 2 - 4 days. My order had a latest arrival date of 15/12/25. After numerous emails advising them to cancel my order and refund my... See more
Very disappointed in the service. Ordered 3 pieces on the 29/11. Received a notification saying delivery will be no later than 6/12. It is now the 10/12 no delivery. Every communication with this... See more
Total rubbish, ordered 3 necklaces and pair earrings.. FAKE FAKE FAKE !! Doesn't look genuine you can tell by a mile how FAKE!! does not look anything like the pictures that is advertised. Fals... See more
What can i say please do not shop from these guys , they are a total scam , they take your money send you a order number and that is last thing you will get , they are arrogant on messaging back and... See more
After ordering a bracelet in November 2025, it arrived the wrong size with missing stones. Several emails to the companies customer services were futile. I was advised I would receive a replacement, b... See more
One of the worse customer service I’ve dealt with, response time is weeks and then come back with automated “sorry” messages. Unhappy with the item purchased still brand new but won’t allow refun... See more
When originally purchaed this item it stated EXPRESS DELIVERY. Only to recieve it 3 weeks later after mulitple emails. If i didnt email them. I believe i wouldnt recieve my items so friustrating.
I wasn’t expecting to love it this much. The Nova Set is honestly one of the most beautiful pieces I’ve ever owned — it catches the light perfectly and just elevates every outfit. The quality is unr... See more
The product is not as advertised. It is cheap looking and not heavy. Took forever to get here and I can’t wear it as the necklace is too short and the bracelet is too short. Horrible company, shameful... See more
My first time buying jewellery online and can't thank you guys enough for such beautiful pieces I received yesterday.Shipping was amazingly fast,will be buying again!!
Ordered for Christmas presents, took ages, nearly ruined Christmas. Then the ring lost stones, got a replacement and now that's losing stones within a day of wearing it. Would NEVER recommend
i received my package on MONDAY.The black plastic bag and crumpled box,was alarming.inside the box,was the AWESOME NECKLACE!Ilove it.your communication was right on time.Iwill be ordering from you aga... See more
Super quick shipping, great quality products and beautiful packaging.I have already placed 3 orders with this brand and will be coming back for many more 🫶🏼
I bought the Julian Pendant and The Celeste ring and couldn't be happier.Both super stylish and the ring shines like anything.Fast delivery to the UK as well
Received my package with a such a beuatiful box care card and cleaning cloth.This was a gift for husband and he absolutely loves his new set.Great quality
just totally love it so far i have bought similar from other companies but they tarnish within a month , i havnt had mine for that long but so far so good
Probably the best jewellery brand I have every purchased from.Bought 3 items as a gift for my husband and they're such great quality and arrived super fast!!
Blown away by the quality — it’s heavy, sparkly, and looks super luxe. Arrived fast and beautifully packaged. 100% recommend.
The best quality jewellery I have ever recieved from an Online Store.Lovely customer Service and Prompt delivery!🙌
Best Online Jewellery purchase I have made till date!!!I ordered the Luxor Chain twice already in different widths and both of them are equally good.A+ Quality
It is very comfortable to wear, wish that it was the same color of real gold.
Absolutely in love with my new rings,received them in 2 days too!!
Looks amazing I love deeply this chain mine forever
Great quality product 😉👍
Absolutely beautiful jewellery. Looks so good 😊
Very nice peace!
The company offered express shipping and promoted themselves as being Australian with fast shipping. They even offered an “on time guarantee”. I ordered with 5 business days to the event I wanted a... See more
Trash…. Simply put some little kid in china did their best to make this crap. I could see this being sold at a cheap market but it’s advertised as decent quality and that it is most definitely not. No... See more
I ordered jewellery from The Flaire for my best friend’s wedding, where I was her maid of honour. Unfortunately, my experience was extremely horrible. • The first order arrived with pieces th... See more
Rubbish service....still waiting for my order from 16th of sept and now is p6th of oct....you dont even bother to reply? But taken my money right away....will not buy or encourage anyone to buy from a... See more
Delivery was slow with no communication. Quality of product does not match marketing at all, definitely don't waste your money.
It’s been over a month since I ordered and it’s still not even been posted. Can’t comment on the quality since my products never arrived - didn’t even get dispatched.
Completely Scam !!! Parcel missing no response or anything... They blame Australia post!!!
Complete scam. Took my money and nothing since. The responses from support are clearly automated. DO NOT USE THIS COMPANY. THIS IS A SCAM SITE.
Not impressed at all, the ring gives me Temu vibes, along with the cheap plastic box it arrived in. Will not be buying again.
It took over a month to receive my package when I had express shipping
The bracelet I ordered and recieved was too small even though I specified a size.
Still waiting on receiving what I order!
The bracelet was broken, and they do not answer on mail.
Almost a month and still have not received my items
Did not receive Franco Chain Gold 20 inches.
Company details
Written by the company
Welcome to The Flaire—where luxury meets individuality. Founded in 2024 in Sydney, Australia, our mission is to create exceptional, trend-setting jewelry that helps you stand out and express your unique style. At The Flaire, we believe that accessories are more than just adornments—they're a statement. Every piece in our collection is thoughtfully designed and crafted with premium materials, combining elegance, durability, and timeless appeal. Why choose The Flaire? ✨ Unique, standout designs ✨ Superior craftsmanship with high-quality materials ✨ A customer-first approach, featuring a 30-day return policy and 1-year warranty ✨ Flexible payment options, including Afterpay and Shop Pay We’re not just a jewelry store—we’re a community of dreamers, go-getters, and individuals who embrace creativity and defy the ordinary. Explore our collections and discover how The Flaire can add a touch of elegance and empowerment to your everyday look. Visit us today at www.the-flaire.com
Contact info
Australia
- www.the-flaire.com
2.8
Average
83 reviews
Hasn’t replied to negative reviews
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2 and a half months on, no purchase received
I placed an order on January 31 2026. I still have not received my order. I have made several attempts to contact the store both via emailing there support and via Facebook. Received responses like "we're very sorry. I am checking your order personally". Have not had a single follow up from this store after promising on multiple occasions to get back to me.
31 January 2026
Unprompted review
Loved the quality.Will be coming back…
Loved the quality.Will be coming back for more
12 March 2026
Unprompted review
Don't waste your $$
Delivery was slow with no communication.
Quality of product does not match marketing at all, definitely don't waste your money.
31 March 2026
Unprompted review
I don’t usually buy jewellery online…
I don’t usually buy jewellery online but decided to give it a shot and couldn’t be more happier.Amazing quality pieces,10/10 for me
10 February 2026
Unprompted review
Do not trust the premium quality
Do not trust the advertised premium quality, easy returns, fast delivery or 30 day money back guarantee. That not what I received or experienced. The items they shipped to me are hallow, cheap and plainly unusable.
6 February 2026
Unprompted review
Awful
Awful. I have been waiting over a month tracking hasn’t updated the company refuses to help and they won’t get back to me. I tried to file a complaint on their website and it won’t work I tried to file a complaint with the Better Business Bureau and the Better Business Bureau don’t even have them listed as a legit company so I am unbelievably frustrated and disappointed. I will never order from them again I strongly caution anybody who’s gonna order from them beware cause you might not get your order.
20 March 2026
Unprompted review
Absolutely love the quality of the…
Absolutely love the quality of the products,I ordered a chain for my partner for valentine's as I have alreayd made a purchase with them before and couldn't be more happier.You've got a customer for life!!
12 February 2026
Unprompted review
Ordered my item nearly e weeks ago and…
Ordered my item nearly e weeks ago and still nothing has arrived! No contact number??what is that about??they say if you have an issue to email them we'll I have sent several emails and no one has bothered to reply! Looks like they have stole my money! Goid for them I hope they feel good about it! This is not over
14 February 2026
Unprompted review
My third purchase with this company
My third purchase with this company and absolutely love all my jewels.Probably the best online jewellery brand I have ever shopped with
2 January 2026
Unprompted review
Trash…
Trash…. Simply put some little kid in china did their best to make this crap. I could see this being sold at a cheap market but it’s advertised as decent quality and that it is most definitely not. Nothing is welded together so you can literally see every cut that’s been pressed shut. Wouldn’t take a whole lot to pull it apart. It states that it’s waterproof yet the instructions that come with it state not to get it wet or sweaty. I wouldn’t pay for this stuff ever. Don’t waste your time or money. Postage is from china too and takes forever.
18 December 2025
Unprompted review
Ordered for Christmas presents
Ordered for Christmas presents, took ages, nearly ruined Christmas. Then the ring lost stones, got a replacement and now that's losing stones within a day of wearing it. Would NEVER recommend
17 January 2026
Unprompted review
After ordering a bracelet in November…
After ordering a bracelet in November 2025, it arrived the wrong size with missing stones. Several emails to the companies customer services were futile. I was advised I would receive a replacement, but it never arrived. A recent email advised me that this would be sorted as a matter of urgency. Really Not happy with the service provided.
15 January 2026
Unprompted review
They sell products they don’t have in stock knowing they won’t shipping on time
Ordered 8/12/2025 website says dispatch is 1 -2 days, express shipping 2 - 4 days. My order had a latest arrival date of 15/12/25. After numerous emails advising them to cancel my order and refund my money as they have not met there terms advertised on their website - all I kept getting was automated emails. They then dispatched it on 24/12. No Christmas present for my son on Christmas Day. I wonder how many others have been left with no gift and no money refunded this Christmas. Truely disgusting.
8 December 2025
Unprompted review
scam-ish vibes
Items received are less than what the seem on the website. They are also not upholding what they say they will provide according to the website. Very scam-ish vibes.
16 December 2025
Unprompted review
One of the worse customer service I’ve…
One of the worse customer service I’ve dealt with, response time is weeks and then come back with automated “sorry” messages.
Unhappy with the item purchased still brand new but won’t allow refunds have to get store credit for another item I’ll be unhappy with.
9 December 2025
Unprompted review
Appalling quality
Appalling quality, the marketing is really good however the product is absolutely rubbish, it’s like holding plastic. Do not fall for how good these items look.
For an Aussie product the shipping took just under a month. They apparently ran out of stock but do not respond or update you that items are out of stock but will continue to bombard you with offers.
Item was supposed to be dispatched within 2 days took 3 weeks, don’t respond to emails or social media for 3 weeks and then tell you the refund policy is only credits to their store which is absolutely useless since the product is absolutely rubbish.
17 December 2025
Unprompted review
Completely Scam !!!
Completely Scam !!!
Parcel missing no response or anything... They blame Australia post!!!
13 December 2025
Unprompted review
Complete scam
Complete scam. Took my money and nothing since. The responses from support are clearly automated.
DO NOT USE THIS COMPANY.
THIS IS A SCAM SITE.
12 December 2025
Unprompted review
Very disappointed in the service
Very disappointed in the service. Ordered 3 pieces on the 29/11. Received a notification saying delivery will be no later than 6/12. It is now the 10/12 no delivery. Every communication with this company is automated. With no real actual answers. I don't believe the delivery is coming from Australia, more like China.
Please be aware if you expect quick delivery.
Note, 13/12 checked transit, on international flight.
Just confirmed this is a CHINA delivery.
Update, received on the 19/12. What a disappointment, very fake looking. Nothing like the photos.
29 November 2025
Unprompted review
SCAMERS
What can i say please do not shop from these guys , they are a total scam , they take your money send you a order number and that is last thing you will get , they are arrogant on messaging back and they blame the fault on you , the owner Meher or what ever he claims to be is a scum bag low life rat ,STAY AWAY FROM FLAIR , they use fake post on there face book pages as well . THEY ARE BEING REPORTED TO CONSUMER AFFAIRS AS WE SPEAK .
30 November 2025
Unprompted review
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