The Bead Shop Manchester Reviews 

5,233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of exceptional quality and arrive very quickly. Consumers also deeply appreciate the simple website navigation and the wide range of available items. Buyers frequently highlight the brilliant prices and helpful support provided throughout the shopping journey. However, some customers also noted minor challenges regarding sizing or selecting the correct products. A few people experienced occasional difficulties with website ordering or noted that items took a bit longer to arrive. Reviewers occasionally mentioned isolated instances where items differed slightly from expectations or required simple exchanges.

What people talk about most

Product

Consumers find product to be positive, highlighting the wide selection of high-quality items available at... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast dispatch times and... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the materials. Consumers... See more

Service

Reviewers highlight positive aspects of service, consistently praising the high standard and quick assistance... See more

Order

Reviewers mention positive feedback about order, noting that packages arrive on time and are well-packaged.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... See more

Company replied

Rated 5 out of 5 stars

Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... See more

Company replied

Rated 5 out of 5 stars

Came much sooner than expected. Just what I needed in black to string a lapis bracelet. Very difficult to find on the market but makes all the difference in this particular case. Thanks for supplyi... See more

Rated 5 out of 5 stars

Having changed from a competitor to the Bead Shop I am highly impressed with what is available. I was able to find exactly what I required with a minimum of effort and the service I received was exce... See more


Company details

  1. Hobby Store
  2. Jewelry Store

Written by the company

The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(5,233)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, I had an issue with my order and it was sorted straight away in a kind and professional manner. Also very reasonably priced products. Will definitely use again for my crafting needs!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

The mixed bags are so great for finding…

The mixed bags are so great for finding bead treasures to add to your collection. A great selection is available and the prices are quite reasonable. I’ve always found the dispatch times to be quite quick too.

25 March 2026
Rated 5 out of 5 stars

Fantastic quality of goods

Fantastic quality of goods, very quick service, was always kept informed of what was happening with the order. Delivery was RM and they too were very polite. I am expecting a second delivery any day now and I'm sure this will be just as exceptional as the first

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Well done

I was impressed by the standard of service. Also communication was first class.

24 June 2026

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